Comcast/Xfinity - Imposter 2026 Reports & Reviews

Comcast/Xfinity - Imposter Reports & Reviews (97)

- Hugo, MN, USA • Feb 20, 2026

Phone: (888) 396-2398
Country: United States
Type of a scam: Phishing

I googled number for Xfinity customer service to ask about billing question. They had me ask for a code to reset my password, which I didn't realize until after hanging up with them. They said my promotion expired and gave me a new lower monthly amount, but the bill would be coming from AT&T...what! Red flag...and hung up.

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- Salem, VA, USA • Aug 27, 2025

Country: United States
Type of a scam: Utility

Caller said his name was Eric and was with Xfinity. Said the promotion is running out and the cost is going up. New cost was $350 a month but I could get a promotion cost if I went to Kroger and get 3 Target gift cards of $105

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- Carnegie, PA, USA • Jul 08, 2025

Phone: (321) 895-2198
Country: United States
Type of a scam: Utility

Hi there this voicemail is from Comcast Xfinity. We noticed you haven't confirmed your 50% discount on monthly bill yet. Please call back on the number showing on your caller ID at your earliest convenience to secure your discount.

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- Peoria, IL, USA • Jul 02, 2025

Phone: (831) 508-8485
Country: United States
Total money lost: $185
Type of a scam: Retail Business

I looked up Comcast customer support on google and found this number: 831-508-8485. I got a man who introduced himself as Matt Anderson, saying he worked for Comcast. He helped me to fix my tv, but then said he needed my credit card number. Then, when I called back, i spoke with him again. He fixed the issue with my TV. But then I had a charge for $185+$185+$185. I got my bank to cancel it. Now I had to get a new credit card. This is a scam. Only call Comcast customer service from the official website.

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- Saint Paul, MN, USA • Jun 26, 2025

Phone: (810) 652-8962
Address: Davison, MI, USA
Country: United States
Type of a scam: Phishing

They called stating my 50% discount for services was going to expire. They tried to verify my address but they said my service from an old address so I hung up as it had been a few years since I moved. I called XFinity through their regular customer service number and confirmed that there was no change to my current plan and was not scheduled to change for another year. They also verified that the number I received a call from was a scam and the representative said they would report it also.

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- Ansonia, CT, USA • May 15, 2025

Phone: (561) 668-2680
Address: Delray Beach, FL, USA
Country: United States
Type of a scam: Other

Received the call & they left a voice mail. I did not answer the call nor call them back. After researching the number & message, I am confident that this was a scam.

Message received is as follows:

"Hello: this voicemail is from Comcast Xfinity. Your account is no longer under promotional billing. The 50% discount on your monthly bill has been terminated. Please call us back on the number showing on your caller ID to reactivate this offer."

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- Pittsburgh, PA, USA • May 13, 2025

Phone: (410) 656-4473
Website: NA
Country: United States
Type of a scam: Retail Business

I receieved a call and a voicemail was left in the afternoon on 5.13.25, claiming that Xfinity/Comcast is going to cancel my 50% reduction in monthly costs due to no activity on my end. I do not subscribe to or use Xfinity Comcast this is clearly a scam. I did not call them back.

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- Vivian, LA, USA

Phone: (225) 207-3609
Website: None
Country: United States
Type of a scam: Phishing

A foreign speaking gentleman answered my call back after I received a msg. about expiring 50% discount. I called to inform them that I don’t have an Xfinity acct. He then replied, *** MY ***! I told him he was sick & hung up!

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- Clifton Forge, VA, USA

Country: United States
Total money lost: $60
Type of a scam: Utility

Google number for Xfiinity customer service and got a 877-982-4478, not them and they charged to cancel my service. Called the real Xfinity and they told me there was not a charge to cancel service.

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- Danville, IL, USA

Phone: 1(551) 651-2603
Address: NJ, USA
Country: United States
Type of a scam: Utility

I was called, when I answered there was no response. I called back and was asked if I used xfinity and if my number was associated with an account. When I told them it shouldn’t be associated with any account, instead of asking how my number would be associated, I was hung up on. I called back again, to inquire why I was hung up on previously by the other gentleman with no answer to my question and was hung up on yet again. I called back a third time to possibly speak to a supervisor, I got the same man, upon realizing I got the same man 3 times in a different “department”, I then informed him I’d be reposting them, to which he responded and then what are they going to do. There are many people out here who don’t understand scams, and they are just getting worse. Please address this issue and I know I’m not the only person they are targeting.

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- Portland, OR, USA

Phone: (813) 212-1319
Address: FL, USA
Country: United States
Total money lost: $540
Type of a scam: Online Purchase

04-10-2025: Hello, this voicemail is from Comcast Xfinity. Your 50% discount on your monthly bill is set to expire today and your next bill will reflect the standard rate. To continue receiving this benefit please return our call at the number displayed on your caller ID before it's too later. Thank you.

04-12-2035: The person I spoke to said his name was Phil at 813.212.1319. After he explained the promotion because he stated I am a Senior ($45/mo for the next 3-yrs but you will pay nothing the 1st yr by making a payment with two Target gift cards of $270/ea; thereafter, you will receive a Visa gift card in the amt of $50 in two business days) he told me to call 833.341.2349 to provide the promotion code: XSM7442 and the gift card access# & card#.

Then I received a text message from 201-564-5482: "Special Xfinity Promotion!Get a $540 Target gift card.When you sign up with limited-time offer! Call 833-341-2349." Somehow they knew my Xfinity contract was about to expire so was offered a 3-yr special of paying $45/mo but had to pay by Target gift card for 1st year with paying $540. I spoke with an Xfinity representative & they assured me my account was secured & that they would report this scam to their security team. 04-14-2025: I received several calls saying Xfinity has detected a problem with my Target payment; thus, my payment is stuck.

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- Carnegie, PA, USA

Phone: (704) 748-4392
Country: United States
Type of a scam: Utility

Calling about a 50% discount that I need to contact them or I will lose it.

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- Pittsburgh, PA, USA

Phone: 1(771) 232-8977
Website: I checked phone on google
Address: none, Washington, DC, USA
Country: United States
Type of a scam: Phishing

received unsolicited phone message claiming to be Xfinity / Comcast to report my service would soon expire, then proceeded to give me fantastic deal of 36 month contract for combined internet and cable TV for $30 per month. As closer he (Ross - extn 831) said I should pay $540 down for first 18 mos as part of this PROMO that was SPONSORED by Target. I asked why I was not told of this offer March 3 when I contacted Xfinity/Comcast and "Ross" said this was new promo. He was perturbed that I said I would return call in 1-2 hours after speaking with Direct TV offer on table. When I returned call he was NOT available - when they DID answer call (3 of 5 calls were not answered). Then I checked Phone # and knew they were scam.

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- Fort Pierce, FL, USA

Phone: (929) 844-9364
Address: NY, USA
Country: United States
Total money lost: $710
Type of a scam: Utility

Scammer (TX Services) represented themselves as Comcast/Xfinity. I made three credit card payments to them and the money was never applied to my Xfinity bill. I filed a dispute, canceled my credit card, and got a new credit card number.

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- Springfield, IL, USA

Phone: 1(888) 279-1070
Website: Xfinity
Address: RI, USA
Country: United States
Total money lost: $1,200
Type of a scam: Other

A company, reportedly Xfinity was offering a new monthly payment plan at a reduced rate if I paid a year in advance. This program was co-sponsored with Target. To pay, $1,200.00 for the year I had to purchase 4-$300 Target gift cards and phone the numbers to Xfinity. When you called Xfinity voice and selection options were given. You had to talk with a service person. Mine was Bruce Williams. I purchased the cards from Meijers south. This all occurred on Wednesday the 12th. Thursday I received this text message in the afternoon. "Xfinity Alert: Your services, promotion and your refund are getting canceled along with a $1000 fine. Call 1(855) 360-3530 to avoid inconvenience." I cancelled the plan immediately before hanging up the phone. I have disputed the transactions with my credit card company, talked with Meijet's and Target about refund options since the "Xfinity" company was not able to get payment from three of the cards. Neither vendor is indicated that they have the ability to refund. I have submitted a report with the FTC this afternoon. I will submit a report with the Springfield Police Department. I do not believe Meijers, Xfinity or Target business were involved but their business names were copied and used.

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- Boswell, PA, USA

Phone: (315) 713-3567
Country: United States
Total money lost: $900
Type of a scam: Phishing

I called what I thought to be X-finity. Was told they were offering a promotion with target. The first 6 months needed to be pre paid with 3 target gift cards 300. each. They even credited my account 150. The next day they said it didn't go through, I needed to purchase 3 more and they would send me the 900. to cover it. I called Target, they didn't have a promo going on with X-finity

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- Dyer, IN, USA

Phone: (832) 345-5409
Country: United States
Type of a scam: Phishing

A person named Kevin Williams claimed to be employee of Xfinity Comcast. He tried to collect $500+ and also offered to give us a senior discount if we qualify and asked for birthdate and last 4 social. We contacted Xfinity and he was not an employee nor do they offer senior discount.

I gave him credit card info to pay $500 due which he attempted to get but my credit card company refused as fraudulent ..I have cancelled credit card

He has called 8+ in a row on both cell phone and land line also leaving messages. Xfinity thinks he got my info from email and suggested changing password.

I have also been targeted with fraud in my checking account which I had to close.

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- Oroville, CA, USA

Phone: (225) 484-6388
Country: United States
Type of a scam: Retail Business

They said if I prepay Xfinity for one year by purchasing a target gifytcsrd I will get a cheaper rate for 3 years

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- Minneapolis, MN, USA

Phone: 1(229) 340-5510
Address: Cuthbert, GA, USA
Country: United States
Type of a scam: Utility

Posed as my internet provider (Xfinity) and said that I needed to prepay 8 months worth “deposit” for my renewal, which was to be for $400 .

And had just recently renewed my Xfinity plan 2 weeks prior after a billing dispute, so I had initially thought that it was a follow call on my new plan.

Aside from my address and phone number, the scammer did not get any other information from me.

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- West Mifflin, PA, USA

Phone: (719) 881-0987
Address: London, CO, USA
Country: United States
Total money lost: $400
Type of a scam: Utility

I reported the men claimimg to be from xfinity took a payment that stated it was in London. They contacted me again a little over a month again. The same person, i didn't fall for it again, i contacted xfinity and the BBB. They have reached out again in a text, stating I understand you are disputing the charge, what is the issue. Please pass this on!!!!

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Comcast/Xfinity - Imposter Contacts

Comcast/Xfinity - Imposter associated photos:

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Phone:

+1 (844) 752-0957

+1 (800) 986-6721

+1 (188) 406-5219

+1 (315) 430-2107

+1 (828) 299-4581

+1 (866) 603-6046

+1 (463) 200-5124

+1 (855) 216-3821

+1 (844) 207-8722

+1 (877) 326-9249

+1 (855) 775-3885

+1 (260) 335-2746

+1 (844) 780-0179

+1 (855) 944-9174

+1 (615) 478-6077

+1 (877) 274-4416

+1 (510) 324-9442

+1 (410) 404-2274

+1 (540) 582-2738

+1 (901) 333-6864

+1 (844) 536-9478

+1 (844) 572-6184

+1 (844) 380-7468

E-mails:

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Comcast/Xfinity - Imposter Reports & Reviews (97)

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