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Blossom Flower Delivery

Blossom Flower Delivery Reports & Reviews – Page 3 (382)

- Somerville, NJ, USA
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I ordered funeral flowers from this scam "company" that falsely advertised on its website "serving Clinton, NJ for over 30 years - beautiful fresh flowers delivered by a local Clinton, NJ florist." A complete lie - this is a faceless middleman in California falsely advertising as a local company (they do this in cities all over the country). I placed orders for three different arrangements, and paid extra for morning delivery to the funeral home before 1 pm.

12 pm comes the day of the wake and the funeral home tells us no flowers have arrived. I call Blossom. They tell me the delivery team was unable to complete the delivery and would provide no further explanation. They made NO proactive attempt to contact me to advise me of this, I called THEM. Two hours before the wake, I learn that my grandpa will have no flowers for his funeral. Cruel and completely devastating. Thank God my family found a REAL local florist who could make a "Beloved Husband" casket cover in a half hour, and "Beloved Father" and "Beloved Grandfather" arrangements. Well shortly after that, the "Beloved Husband" casket cover we ordered from Blossom was indeed dropped off at the funeral home, after I was told it wasn't coming. The other two never arrived. The casket cover from Blossom was NOT put together by Blossom. It was done by a local florist who works out of her home kitchen who had no prior knowledge or affiliation with this "company," and didn't even know it was a company. A man I never heard of called her and placed the order on HIS credit card the day after I placed my order on the Blossom website.

I was refunded for the two arrangements that did not arrive. If you look at the Yelp page of this company there are thousands of people saying the same thing, many of whom never got their money back. Preying on the families of the recently deceased is about as evil as a person can get. The feds need to shut these amoral worthless scam artists down. Thanks.

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- Franklinton, NC, USA
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Fake website took my money but was never sent order. They kept makinf excuses to not give refund.

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- Chapel Hill, NC, USA
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I ordered a large holiday centerpiece (roses, apples, pinecones, evergreens and a candle in a glass hurricane shade) from Blossom Flower Delivery as a gift for for a family member. They delivered a small (~5") vase of flowers instead, worth about 30% of the centerpiece I paid for. I contacted customer service (long hold times) and was told the case would be reviewed and resolved in 24-48 hours and I would be contacted. After 45 hours and no word I called them again and was told that there was nothing they could do because the flowers had already been delivered. When I told them I would work with my credit card company to dispute the charge, they offered me a 20% refund to my credit card. When I declined, they upped the offer to 30%. I declined that also and have now disputed the charge with my credit card company. This seems like a bait and switch scam to me.

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- Vancouver, WA, USA
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Ordered flowers online later it was canceled. When asking why they blamed my bank, which was untrue! Looked online and they have scammed many! My money was returned. I canceled my card. I have been involved in a scam prior so all Mr credit reports are blocked for use

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- San Jose, CA, USA
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I ordered flowers to be delivered in ****** ****, Indiana for Sunday, Nov 3 and received an email that the delivery would be rescheduled. It is now Tuesday, Nov 5 and they haven't delivered the flowers, nor can I get through to customer service.

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- Camino, CA, USA
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Typed in local florist for a city and got Blossom Florist. Thought it was a local establishment but it was not. Flowers were supposed to be delivered today. When I inquired about the delivery I was emailed that there was a delay. When I wanted to cancel the order I was told I would have to talk to another department. I was unable to reach anyone.

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- Fairbanks, AK, USA
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Forgot to ensure that the company was legit, but it appeared in a list of local florists. After making my payment, the next day I received an email cancelling my order because it couldn't be filled as ordered. I now am going to cancel that credit card after reading the tons of bad information online about this company. My bad!

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- Hilo, HI, USA
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I ordered flowers for a specific delivery date. The date it was supposed to be delivered they claimed they did not have enough stock of flowers to make the arrangement. They then promised it would be delivered the following day. The following day, the order was never delivered. I was unable to make contact with anyone from the business. They called the next day (already 3 days after the original date of delivery) to say they did not have enough stock of flowers and that the following day they would finally be able to make the delivery and promised that it would actually be delivered. The following day (now 4 days after original date of delivery) they called to tell me that they do not have enough stock and would need to use a 3rd party to fulfill the order and I would need to pay an additional $15. Their business is not legitimate, I asked to speak to a manager to which they would not let me. I told them multiple times that the only phone number listed for their business does not work.

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I was bombarded with emails as if they knew my anniversary was coming up. I went to their page, requested expedited service and made my payment with a credit card. They sent me a message immediately asking for the correct phone number, which I thought was strange because I provided the correct phone number. They then requested my order number which I provided, and I was assured I would receive the flowers the next day before 1 PM. I received a text from The Blossom at noon stating that the vendor would not deliver the flowers unless I paid 60 dollars. They assure me as if they were doing me a favor that we could split the difference, and I would only have to pay 30.00. I tried contacting the number they provide to cancel the order but each time I called no matter what time of the day, there was always a que of 20+ customers ahead of me. It became very apparent at this point that I had been scammed and I have no recourse because there is no viable way to make contact with them.

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- Scranton, PA, USA
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Ordered from their online website and chose product based off of picture on site. Recieved product and it was significantly different from picture online. I tried calling customer service but they would hang up as soon as they answered the call, then called their order line and they answered but the person said they could not help me and I would have to try and contact customer service even after I said that they did not pick up. I tried emailing them to but the email said I would have to call customer service to get the issue resolved.

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- Riverside, WA, USA
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I tried to order flowers for my mother who in in the Kelowna General hospital. I paid extra money for same day delivery. The day passed and they did not deliver. They would not refund my order even though it was not delivered. I could not contact customer support other than an AI bot that was no help

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- Herriman, UT, USA
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I looked up the town my Aunt had her funeral for a florist. I avoided the shop that had bad reviews, which I had bad experience with in the past. Blossom flower delivery claimed to be in Bloomington IN for 30 years and I could order online. I chose a dish garden, deluxe and paid extra to have it delivered by 1 pm the next day-- to The Funeral Chapel. They took my money, tip and rush delivery. Then they emailed me about a bogus problem. I made a substitution, they never delivered the flowers. The funeral was 3-6 pm and they missed it. Then they had me emailing with fake AI -- which was saying 'Sorry for the inconvenience. I will forward your concerns to a human rep." and they never did. Then I sat on hold for 1 hour and they hung up on me. The phone numbers don't work. The reviews are fake. The whole thing is a scam. I have cancelled my order, but now worry they have my debit card, etc. The card expires this month, so hopefully I can just issue a new one and they won't have my bank info. This has been a horrible experience. The worst part being that my Aunt's funeral didn't have any flowers from me. I wasn't able to travel to Indiana for the service. I am very upset. This company needs to be shut down.

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- Moorhead, MN, USA
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I placed my order through the Blossom with my credit card. I requested expedited service. They came back to me requesting my phone number, stating that the vendor who delivers informed them that it was not valid. I contacted them through email sharing that it was correct, they asked me for the order number. I provided it and it was obvious that the contact was AI, as the answers came back rapid with long text. I was thanks and informed that it would be delivered to my address. They contacted me on the day of delivery and said that the vendor demanded $60.00 for the delivery and that they were going to do me a huge favor and pay for 50% of the delivery. I called them back and received the answering service and was told that I was number 20 in the que. I have requested a refund because they failed to deliver, and they will not oblige. I feel I should know better, as there was no physical address provided, only a phone number (877) 414-7903 which I have no doubt is AI driven, with pat answers to customer grievances which I am certain there must be many.

[email protected]

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- Frederick, MD, USA
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I am a senior citizen and I realized the next day I had not gotten a receipt. Called the number was told 27 people were ahead of me. I received a callad told them at this point I realized they were scammers. The person on the phone totally ignoredme and stated the flowers would be delivered the next day. I checked the phone number and was told I had reached "The ********** ** ******** ******* ******" the next day a few wilted flowers were delivered.

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- Palm Desert, CA, USA
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The number of money they charged my elderly father’s credit card was $105.98 for some reason your system didn’t let me put that in

My father found the system online and was purchasing for his out-of-state grandchild flowers, the flowers never arrived. I contacted the website. They said their logistic department was going to look into it. I never heard from them again two days later I called gave them all my information once again they said their logistics department would look into it. Did this three times always with the same results? Nobody had a file on my order every time I contacted them. They had to start the process all over again. I had to call them. They never called me when I finally got a call back, HOSPITAL I’ve never heard of, and the person still didn’t have any information for me , all I want is for my dad’s credit card to be refunded and never deal with these people again the reason I am going to the trouble writing this and reporting this is I don’t think a business like this should pray on people who are just trying to do something nice for someone!

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- Lakeville, MN, USA
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I ordered flowers for delivery to a funeral and was charged but never received a receipt and flowers were never delivered. The service channels on the site just go in a loop and cannot resolve the issue. THe phone system for support goes no where and when I asked the AI chat to connect me to a person, I received two calls from two different numbers with 612 area codes from the same woman - Sam. When I tried calling those numbers back, one was kinney institute medical records and the other disconnected. I called the number on the site and pressed 1 to place an order and got the same women who left the voicemail who is willing to take my order. When I questioned her, she put me in a queue that took me from 1 to caller 30.

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- Fayetteville, TX, USA
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I ordered flowers on line from them for my sister in laws birthday. They were never delivered so I called and they said it required an investigation and that I would be notified within 48 hours. I called and emailed several times with NO response. I disputed with my bank and was refunded

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- Zachary, LA, USA
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I went to the website for florists in Shreveport, LA. Found Blossom Flower Delivery service with a rating of 4.5, I ordered online an arrangement on Sept. 5th. I then received an email from [email protected], a chat dated Sept. 5th (that I didn't hold with anyone) from a Marjorie, stating, "This is regarding the flower arrangement you ordered from us, we need to verify some information from you to deliver the order. You may call us at Credit Card Department 747-212-0895. Thank you."

When I called I used their customer service #855-703-7338 on Sept. 6th(Friday), I told whoever that I thought this was suspicious and I questioned the need for more credit card information. I asked if they were local and in Shreveport, the woman said "yes'. I asked to cancel my order, but the caller stated they couldn't process until they had more card information. I hung up. The caller called back using the name of "Woman's Hospital (225-927-1300)" that is local to my area to call. I told them to cancel my order, but they wouldn't and argued with me that they couldn't do anything until I gave more credit card information, I hung up. The caller called back using St. Helena Hospital (225-222-6111) I answered, argued, hung up, and the last time Lane Regional Medical Center (225-658-4000) both in my local areas. The site has a couple of 888 numbers for folks to call and they change often through the day. Today (9/9/24), it shows 888-769-4295 and now, 888-592-1671. On their last call-back, I told the caller I was reporting them to the BBB, the FTC, and FBI, and the order needed to be cancelled. I called my bank to declare my credit card compromised and to not accept any charge from Blossom Flower Delivery. I received an email from [email protected] on 9/6, that the order #4043677 had been cancelled and if charged my account would be credited. My bank notified me on 9/8/24, that the amount I had been charged had been credited to me. I

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- Mobile, AL, USA
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I don't know if this should be reported here or just investigated. I placed an online order for a flower arrangement on Sunday, July 21 to be delivered on Monday. I received acknowledgement of my payment and order/delivery date. The flowers were not delivered. Over the next 3 days I emailed customer service, called customer service, chatted online and was given multiple excuses such as they ran out of the flowers I wanted, they couldn't get a driver to deliver, and on Thursday was told they had no inventory of flowers and it would be next Tuesday. At that point I cancelled the order. I have read other complaints online and wanted to add my experience as well. Thank you.

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- Fort Myers, FL, USA
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Sold flowers for same day delivery. I ordered a flower display for $91, which was never delivered. They are almost impossible to contact. Refuse to give refund.

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