SCAMBlossom Flower Delivery Reports & Reviews – Page 3 (383)
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12 pm comes the day of the wake and the funeral home tells us no flowers have arrived. I call Blossom. They tell me the delivery team was unable to complete the delivery and would provide no further explanation. They made NO proactive attempt to contact me to advise me of this, I called THEM. Two hours before the wake, I learn that my grandpa will have no flowers for his funeral. Cruel and completely devastating. Thank God my family found a REAL local florist who could make a "Beloved Husband" casket cover in a half hour, and "Beloved Father" and "Beloved Grandfather" arrangements. Well shortly after that, the "Beloved Husband" casket cover we ordered from Blossom was indeed dropped off at the funeral home, after I was told it wasn't coming. The other two never arrived. The casket cover from Blossom was NOT put together by Blossom. It was done by a local florist who works out of her home kitchen who had no prior knowledge or affiliation with this "company," and didn't even know it was a company. A man I never heard of called her and placed the order on HIS credit card the day after I placed my order on the Blossom website.
I was refunded for the two arrangements that did not arrive. If you look at the Yelp page of this company there are thousands of people saying the same thing, many of whom never got their money back. Preying on the families of the recently deceased is about as evil as a person can get. The feds need to shut these amoral worthless scam artists down. Thanks.
[email protected]
My father found the system online and was purchasing for his out-of-state grandchild flowers, the flowers never arrived. I contacted the website. They said their logistic department was going to look into it. I never heard from them again two days later I called gave them all my information once again they said their logistics department would look into it. Did this three times always with the same results? Nobody had a file on my order every time I contacted them. They had to start the process all over again. I had to call them. They never called me when I finally got a call back, HOSPITAL I’ve never heard of, and the person still didn’t have any information for me , all I want is for my dad’s credit card to be refunded and never deal with these people again the reason I am going to the trouble writing this and reporting this is I don’t think a business like this should pray on people who are just trying to do something nice for someone!
When I called I used their customer service #855-703-7338 on Sept. 6th(Friday), I told whoever that I thought this was suspicious and I questioned the need for more credit card information. I asked if they were local and in Shreveport, the woman said "yes'. I asked to cancel my order, but the caller stated they couldn't process until they had more card information. I hung up. The caller called back using the name of "Woman's Hospital (225-927-1300)" that is local to my area to call. I told them to cancel my order, but they wouldn't and argued with me that they couldn't do anything until I gave more credit card information, I hung up. The caller called back using St. Helena Hospital (225-222-6111) I answered, argued, hung up, and the last time Lane Regional Medical Center (225-658-4000) both in my local areas. The site has a couple of 888 numbers for folks to call and they change often through the day. Today (9/9/24), it shows 888-769-4295 and now, 888-592-1671. On their last call-back, I told the caller I was reporting them to the BBB, the FTC, and FBI, and the order needed to be cancelled. I called my bank to declare my credit card compromised and to not accept any charge from Blossom Flower Delivery. I received an email from [email protected] on 9/6, that the order #4043677 had been cancelled and if charged my account would be credited. My bank notified me on 9/8/24, that the amount I had been charged had been credited to me. I