Blossom Flower Delivery Reports & Reviews – Page 2 (384)
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The flowers were supposed to be delivered on the 14th by 6pm for my wife on our 29th Anniversary, but were NOT, and as of today, 16Apr25, no flowers have been received, even though their website shows that they were delivered!
I called their only business number 877-414-7903 numerous times and various Filipino ladies called me back on my mobile and said they would check to see what was going on, but my order was still not resolved, and I am tired of playing phone tag.
The phone numbers that they call me back from are all bogus, (i.e. Villa Coronado, UCSD Health, Paradise Valley Hospital, Kaiser Permanente, etc...).
Some lady called my phone today @ 2:40 from 877-414-7903 and left a voicemail that said they are having supplier issues and wanted to know if it was ok to have the flowers delivered tomorrow, 17Apr27. She also said that she would send me an email, but that one, and all of the other emails that were sent to me, just has their website information and NO email message.
Their website doesn' list a local business address and one lady told me they were located in Lemon Grove, CA, but she wouldn't give me a physical address, and Google can't find anything.
I would like to get this issue resolved and get the flowers delivered that I paid for (and/or) get a refund and have the total credited back to my credit card that I used to pay the total of $82.93 with.
When you call, they become aggressive, push back on you, and try to make you upset and feel rude.
I reached out to the company on the scheduled delivery day at around 6 PM. They responded through their website chat, stating that a ticket had been created. Then, around 9 PM, I received a notification that my order had been delivered. However, my cousin did not receive any visits at her home. She also checked her security camera footage, and no one had walked up to her house.
I contacted the company again, and they told me there was an issue with their supplier and that my order was delayed until a later date. I kept going back and forth with them through email until I finally realized that I was being scammed.
Three days later, and the only response I get from LunaAI is that it is scheduled for delivery and should arrive soon.