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Apple Reports & Reviews (179)

- Oklahoma City, OK, USA
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I received an email stating my credit card would be charged $30 for some app that I never heard of. I tried clicking on “my account”, “support”, & “settings” buttons but nothing happened. I then went into “click here” if you didn’t make this purchase and think my account was compromised. It asked my name, email address, SSN, phone & address... of course I did not put in my info.

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- North Little Rock, AR, USA
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I was ask to load money on a itune card for a purchase when i did i was told that it didnt go through and that i needed to purchase a another card to make the purchase i ws told another time and thats when i new it was a scam.

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- Meridian, ID, USA
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I received an email saying that someone logged into my Apple ID from am unknown device and browser. When I clicked on the link provided, they asked for all my personal info including my SSN.

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- Joplin, MO, USA
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I believe this is the "yes" scam as he repeatedly asked me if I could hear him, over and over.

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- Nevada City, CA, USA
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Third call from number supposedly from Apple on iCloud data breach. Heard about this and did not return call.

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Apple Store

[Billing Fraud] Apple Store Recently Purchase Confirmation

Thank you for purchasing the following item : Space Qube X

Order Number : MHDH6YMK37

Order Total : $102.97

- if you initiated this download , you can disregard this email , it was only sent to alert you in case you did not initiate the download yourself

- if you did not initiate this download , please cancel the transaction this purchase

To cancel this purchase Read your secure message by opening the attacment (pdf). you will be prompted to open (view) the file or save (download) it to your computer. for best results, save the file first, then open it in a Web browser.

Sincerely

Apple Support

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- Spencer, OK, USA
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Called claiming Apple icloud account was compromised. Then claimed that he had my Apple ID and phone number available. But then asked for my phone my name and phone number. Hung up in my face, when I call back they said that my device has been compromised, and that they didn't have any of my Apple information available. When I asked for a call back number they said there was no call back number. I confronted this lie because I had called back the number that just called me!

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- Gresham, OR, USA
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Today call from NY #. male recorded voice warning that my iCloud acct has been hacked. I hung up

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- Saint Francisville, LA, USA
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It pops up everyday with a chat window which I ignore and keep deleting the tab and I cannot block the site and I have my pop up blocker on.

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- Saint Paris, OH, USA
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He prompted me to say yes over and over again 866-217-1442

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Called on my cell to report that my iCloud account was compromised. I was to be connected by pressing one for tech support otherwise my iCloud acct would be shut down.

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- Vallejo, CA, USA
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This one looked almost lehit.

I got an email that looked like it was from Apple saying my Apple ID had been used for some unauthorized purchase on Chrome. but I haven't used an Apple ID in years because 4 years ago somebody DID steal my identity - mostly through my Apple ID and I lost everything.

So I'm suspicious. I looked very carefully at the website and instead of "signin -page" it said "singin page".

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- Killeen, TX, USA
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Do not respond to email. Verify any charges against credit cards

Order Number W566300327 | Ordered on September 16, 2017

Thank you for your order.

We will let you know when your items are on their way.

Items to Be Shipped

See Complete Order Details

Shipment 1

Ships: In Stock

Delivers: Tomorrow by Next Day Shipping

iPhone 6s Plus 16GB Gold

$749.00

Shipping Address

*** *** *** *** *** *** ** *** *** ** *** United States

Manage your account

Click here

To cancel this order and update your information

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They emailed me saying they were apple fraud and used an invoice and link that looked like the real thing. None of the other links worked on the page and all it wanted was my information. I gave them all of it just trying to figure out why they said my account was locked and if I had been hacked.

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- Covington, LA, USA
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On Friday, August 4, 2017 at approximately 3:00 PM, I got a notice on my Apple iPhone that I had been hacked. This came on Safari and I couldn't close out of it until I called 800-240-8051. When I called, a Shawn Michaels informed me he was with Apple Security, and that they were working to investigate the scam and to protect me from having my identity stolen. Although I was skeptical at first, he finally convinced me that he was legitimate. He said that they were investigating 14 such hacks in my area. Since Apple is such a huge world-wide company, its policy is to protect anyone who was getting hacked--they take it very seriously, etc. Because of the trouble I was having, Apple was going to send me a cashier's check for $1900. However, since it is Apple's policy never to ask for a customer's bank information, I was to purchase iTunes cards that would be reimbursed to me (added to the $1900 check). So, stupid

me purchased iTunes gift cards to cover the cost of future protection. Some of the cards I purchased were not in the correct denomination, so I had to buy others to substitute for them. He stayed on the line while I went to Walgreen's and CVS to purchase them. I gave him the security numbers on the back of each card. Of course, these cards are non-refundable, but Shawn assured me that Apple would reimburse me for them. In all I spent $1300 on these cards and paid for them with my bank debit card. Shawn told me that a cashier's check in that amount would be delivered to my house the next day after 12:00 PM, and that I must be home to sign for it, so I gave him my address. After all this information was exchanged, Shawn told me that he would call back in 15 minutes to verify everything and assure me that I was safe. Of course, he never called back, and at that point I knew I was a victim of his scam. Now I feel so stupid and embarrassed. I'm really not sure what I should do now. Shawn was probably calling from across the world somewhere, but I did notice that Houston appeared on my phone at some point. Shawn spoke with a foreign accent, but had excellent English skills.

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- Lubbock, TX, USA
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I received a call today from 915-774-8020 stating they were Apple, Inc and we had problems on our computer and they needed access to fix it. My husband let them into our computer but would not give them any person information like credit card numbers. While he was on the phone with them we got three more calls from the same phone number.

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Twice this morning, I received calls on my answering machine that seemed to begin mid-stream but mentioned Apple support (which is amusing because I do not have any Apple products). I was instructed to call 844-293-7061 to talk with a Support Advisor. I figured it was a scam, so I did not pick up the phone. Then, I wrote down the phone number and looked it up on-line. That is when I was directed to this site.

Because I did not answer the phone, I cannot actually say I was "victimized" and can't know (other than what I have read on line) whether or not the scammer was attempting to get money from me, so the questions below do not directly apply. However, because of the 844 prefix and the fact that I do not own Apple products, I have to assume this is a scam similar to the ones other people have suffered. Fortunately, I never pick up a call whose number I do not recognize; that's why I have an answering machine.

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- Slaton, TX, USA
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I received a phone call stating that my Apple account had been hacked and I needed to call back to 833-501-4721 for assistance in taking care of this.

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- Farmington, NM, USA
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Last night 8-2-17 4:30pm looking on Pinterest. Went into read a site a iOS alert came up with an apple logo behind it. (Logo didn't look right). Call this number right away (will not come up on my phone land line). Was told some one from Nigeria or Japan is haking my iPad. Was told go to the closet dollar general, Walgreens, Costco, etc. to get apple gift card. I had one for $10.00. He tried but was not the right kind. (They are all the same). I was told to drive to the closest place to purchase a 100.00 apple gift card to fix my iPad. Went in Purchased it gave him number of card then Was directed to IT specialist that will help fix my problem. New guy said I had 5 hackers on my iPad. I was instructed to go back into store to purchase 5 more $100.00 apple cards so he could instruct me how to fix this problem. I hung up. They kept me on my cell phone for at least an hour told me not to hang up. Cost me $110.00. Only # that I can pull up on land line is 3-266-5013. Not sure what site I went onto for Pinterest.

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- Baird, TX, USA
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Several ppl called and said there was an issue with my iTunes acct and we needed to resolve it. Gave me a code and I typed it in with in 3 days 1800$ was taken from my acct through various apps I don't even have. iTunes did refund my money without hesitation but as I am screen swapping with the lady another 100$ charge went through, 3-4 seconds later it happened again! She was able to stop it and said my phone was cloned so we removed my debit card off my acct and apple issued me another IP address to head off the other one. Now I'm getting calls for health insurance and a student loan I don't have.

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