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Apple Reports & Reviews (172)

Victim Location 28792
Total money lost $10
Type of a scam Tech Support

Asks for ITunes gift card password to create a new password for resetting passwords

Victim Location 78729
Type of a scam Phishing

Last month I received an email from (be sure to click on the email address to see where it is really from) stating that I had made an $80 in-ap purchase to a game that wasn’t downloaded on my phone. It appeared exactly like the emails and since I had checked the email address I clicked on the small link at the bottom for customer support. The link took me to where I logged in with my Apple ID. That’s when my phone locked it’s self and removed my authority rights on my phone. I called Apple and they were able to watch my phone screen as I showed them the email, which they confirmed came from an Apple server, and they were able to fix everything after a few days. Turns out someone was watching me put in my information via the link I had clicked in the email. They then added my phone to their family plan and took away my admin rights. I still get alerts that the same person is still trying to login with my ID and old password but everything is good as new.

Victim Location 79118
Type of a scam Tech Support

I got about 5 calls from "Apple". The last time they called I just got sick of it and answered so I could get it over with and tell them no. As soon as I answered they said they were transferring my call and a guy with an Indian accent came on the line and asked how he could help with my call. I told him that they were the ones who called me and he said he would need to gain access to my computer because it had bugs. I told him no which made him get upset. Definite scam. I've been told never to let anyone gain access to my computer so I figured it was a scam and called to report it.

Victim Location 28205
Type of a scam Online Purchase

Said $49.99 purchase was made ask for Apple ID then social security

Victim Location 72704
Type of a scam Tech Support

Robocall says Apple iCloud account has Brenna compromised and you not use any Apple device before contacting them. Press 1 to connect to tech support, 2 to hear message again or contact them later at 518-312-4090.

Message ends. Call repeat and every 5-10 minutes. Got 4 calls so far.

Victim Location 92020
Type of a scam Identity Theft

Several phone calls from the number above saying that my iCloud account was hacked. They need me to get an iTunes card & they will give me a security code to enter. Also, they wanted me to get on my laptop & give them access to my laptop.

Victim Location 35223
Total money lost $50
Type of a scam Tech Support

This website comes up when you google "apple phone numbers" It is the first to come up. They have scammed me out of a 50$ iTunes gift card and it would have been much more had I not realized.

Victim Location 54401
Total money lost $15
Type of a scam Credit Cards

I went into my Global Cash Card/Apple account last weekend and noticed a $52 charge pending, which made no sense to me. I called what I thought was the Apple Customer Service phone number and was connected with a rep having a thick Indian accent. He told me someone in Ohio was using my I.D. number. He instructed me to go to Walgreen's and purchase a $15 Apple card and give him the code from the back, which I did. He then told me I needed to call the offending scammer who was using my account card. He also instructed me to purchase an additional $25 Apple card. When I tried to do that, the Walgreen's employee suspected a scam and warned me not to do as instructed. I followed her warning, told my parents, and they told me to contact the BBB to report this scam.

Victim Location 76308
Total money lost $210
Type of a scam Tech Support

Called and said they were apple and took over my computer took $210 from my bank account had access to my phone also.

Victim Location 33186
Total money lost $3,700
Type of a scam Fake Invoice/Supplier Bill

I was emailed a "Thank You For Your Purchase" from what seemed to be the apple store stating that I had purchased $100 dollars in iTune's. When I googled the Apple Customer Service number the scammers number was the first result on google. I called the number and they pretended to be the apple customer service department. They told me that my Apple ID had been compromised and that they could help me get my Apple ID back. I was told I need to go to my nearest location that I can purchase iTune $100 gift cards and purchase 2 of them and with the codes I would be able to get my ID back. They reassured me that 100% of my money would be given back to me once we had regained access to my Apple ID. The store that I purchased the iTunes did not have $100 cards so I was told that I could purchase $50 Dollar cards. Once I gave them the codes they said that the codes were not working and that it indeed needed to be $100 cards. So I purchased again at a different location this went on until I ended up with $1200 worth of iTune Cards. Later on they said that now that the iTunes had been varified that Apple and Google Play had a partnership and to finalize the reinstatement I need to purchase 2 sets of $500 Google play cards. They reassured me time again and again that all my money would be returned to me and they would compensate me for all my trouble. I ended up purchasing $1,500 on Google Play cards. The final transaction was at Target when I went to purchase the last set of $500 Google Play cards because there had been an issue with the other codes and they said that if I couldn't find the $500 Google Play cards I can purchase a Target gift card for $1000 and they could convert the code into Google Play card codes. In Total I was scammed out of $3900. I was able to recover $200 from my credit card company once I reported the scam but, my checking bank WellsFargo opened a claim for me for the total of $3700 and closed a few days later because they said there is nothing they can do about it. I also called all to the gift card companies (Apple iTunes, Google Play, Target) and they all said that they cannot do anything because all of the codes have been emptied out and gave me case #'s too. I contacted the Apple Corporate and reported this scam with them too as it impacts their security because the scammers were able to put their phone number on google before theirs and I received a case # from them too, but there is nothing they can do to help me out.

Victim Location 35661
Type of a scam Credit Cards

The person claiming to be with Apple wanted me to buy a $100 iTunes gift card and give him the 16 digit number on the back and then he would reimburse me by putting the money back into my account by a debit or credit card. He claimed he could help locate my lost iPhone if I would first buy the $100 apple card. I called this number by looking on google for a phone number for Apple. I called Verizon to see if Apple charged $100 to help locate a lost phone and they told me that it was a scam and gave me the correct number for Apple. The person called me back when I didn't call back with an ITunes card number and I let him know that I found out he was a scam. He told me that it wasn't a scam that he would reimburse my $100. I told him not to call again that I had already been helped by Apple at no charge and I wasn't giving him $100. He called back two more times. Once I didn't answer and the last time I again told him that I wasn't falling for his scam and not to call again. 

Victim Location 46530
Type of a scam Tech Support

calls 3 to 5 times a day. It is a robo call. always leaves a msg.

Victim Location 33478
Type of a scam Phishing

Automated message using poor english. Most likely translated. Telling me my icloud account(which I do not have) has suspicious activity and to contact them to resolve.

Victim Location 64111
Type of a scam Credit Cards

They made a very believable fake apple site and asked me to input my info.

I input fake info and they took it. The entire site is an image except to input apple id and credit card info.

Their initial email says:

Dear ***,

68399Y?urhEhtgM 68399?ppMCVlejD5eBDcZ67 ID (*** was used to sign in to 68399?C68399l?udMCV via a web browser.

Date and Time: May 15, 2018, 10:55 PM

68399Br?hEhtgMwserjD5eBDcZ67: Opera

If the MCV?nf?rmat??n above looks familiar, you can hEhtgM?gn?re this message.

If you have not signed in to 68399?C68399l?udMCV recently and believe MCVs?mejD5eBDcZ67one may have accessed 9037y?urMCV 68399?ppMCVlejD5eBDcZ67 ID, Please hEhtgMc?nf?rm 9037y?urMCV 68399?ppMCVlejD5eBDcZ67 ID and update 9037y?urMCV billing MCV?nf?rmat??ns.

Victim Location 79762
Type of a scam Tech Support

5 phone calls from apple. I kept hanging up. They called again so I talked to them wanted to correct my computer. I told him it was a scam and hung up. My phone rang over and over after that it was same people

Victim Location 65201
Type of a scam Tech Support

I have received several calls today from this number that my apple account has been breached. When I called back it went to an apple store in Kansas City, MO. When I called the real apple support, they said that they were aware of the scam.

Victim Location 64136
Type of a scam Tech Support

Multiple calls from Apple inc. iCloud account breach,I need to talk to a tech.

Victim Location 77802
Type of a scam Tech Support

Received calls about security breach with Apple ICloud and to contact Apple Support Advisors.

I have never owned any Apple product.

They also used the phone number 747-212-5916.

On Monday April 22, 2018 received about 9 of these calls.

Victim Location 62801
Type of a scam Tech Support

I have received several automated call stating that the call was from Apple in regards to someone in the household having trouble with their icloud service ans they were calling to do a security update. I do not have any Apple products so I pressed 1 on the recording to speak with a live person and I was clearly transferred to India.

Victim Location 53718
Type of a scam Tech Support

Received multiple automated calls today claiming to be Apple and we have had a breach. Several messages on our answering machine and then when I was home. The calls are every 30 minutes. When I answered one of the calls, it was an automated message. As I waited on the line, a man claiming to be an Apple representative asked why I was calling. I said, you contacted me. He said yes you have a iCloud breach. When I asked for an 800 number to call back to verify that this is truly Apple, he disconnected the call. We have continued to receive multiple calls from this number. When I called this number, it is an Apple store.

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