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American Express Reports & Reviews (28)

- Hickory, NC, USA

Call answered with an official sounding "American Express offer" when you press "1" a foreign sounding woman asks if you are over 28 - I answered "Yes" immediately transferred to a male foreigner who asked " Who am I speaking with?" - when you say your name the line goes dead.

American Express saying I have been chosen to receive one free night stay at local hotel. Asked if I was over 18 and I said yes and they hung up. When I called the number back it was a regular person who definitely did not make the call.

- Wailuku, HI, USA

I had a call this morning from supposedly from American Express claiming they needed information to look up my credit card information. I looked up American Express online and called I spoke to an actual representative and they looked up the number they had no record of the phone number in there system I then called my Hawaii ScamPulse.com and reported them also gave them the number they had been calling from. American Express will not call you for your information is what they said I kind of figured that.

- Finger, TN, USA

Received email from two ".net" addresses stating important message from American Express stating important message concerning Amex Card.

If you click on the message a screen opens asking for account login, and card information

Not sure if this is a phishing scam or a virus attachment. It is directed at a small business in Traverse City, MI.

Below is the copy (message) of the email. There is also an attachment included.

Account starting -37XXX

Dear CardMember,

We're writing to let you know that, Our record shows you recently made your card payment, but you did not update your profile request that was sent by us.

Your Corporation will help us deliiver the best service to you, and this update is important in helping us achieve our goal and improve the quality of our customer services. This Membership update will only take a few minutes and comes with a lot of benefit. Failure to complete, your membership will be temporary blocked and you will no longer be active until you do so. This program currently offers two extra Membership Rewards® points for each dollar spent.

Please note the update is due to a routine security runs with the new Platform we will be using to serve your better.

For a full list of Card Membership Update and benefits, please follow our instruction below.

An attached File of a Web Page was sent with this email.

See Attached for Html web page

Download and save it to your device desktop

Go to your device desktop to open the Html web page

Cointinue by filling out your information

Thank you for your continued Card Membership. Your participation and encourage an early response, as the update is only open for three days and will no longer be accessible, which will lead to account being held.

Sincerely,

American Express Customer Care

Phone calls asking me to complete my application that I had started. Asking for last 4 of ss. Then I received a letter with a form asking for lots of personal information. Says I have applied for a card but personal info is needed to complete processing of application.

- Clearwater, FL, USA

I got this email and i do not even have this kind of credit card, but if someone did i can see them getting worried and calling these people

Dear Card Member,

We are currently upgrading our systems to bring enhanced

features to your American Express Membership Rewards account

experience. As a result, your account is temporarily unavailable.

Please download the file attached and upgrade

your Membership Rewards Account to our new system.

NOTE: UPGRADE YOUR ACCOUNT ONLINE OR GO TO THE NEAREST LOCAL BRANCH.

FAILURE TO DO THIS WILL RESULT IN A LIMITED ACCOUNT.

Thank you for your Card Membership.

Sincerely,

American Express Customer Care

Irregular Account Activity Alert

From American Express [email protected]

Dear Customer

We're confirming that you recently:

Logged in your American Express account with unknown IP Address ( 5.175.184.254) ,

There's been activity in your account that seems unusual compared to your normal account activities.

As a result we have temporarily disabled your account until further verification .

Please click on button Log In and confirm your Information.

---------------------------

This is an automated message . Please , Do Not Reply

© 2015 American Express & Co.

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