SCAMAmazon Imposter Reports & Reviews – Page 42 (1464)
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I immediately blocked debit card for any additional charges.
Quick history, the day previously I tried to get online ,with my bank account. I was blocked by what I thought was Microsoft who alleged that my laptop had been taken over. I in the midst of trying to straighten things out, I discovered that I was not talking to Microsoft, but rather a Spanish computer outfit that wanted to charge me nearly $700 to make my laptop okay again. That struck a nerve. Some years ago, I paid some pretty big bucks to what I thought was Garmin to ake my laptop okay again, and after giving them the money I discovered it was NOT Garmin, but rather some fly-by-night computernicks. So, I backed out of the order, and went to my bank of more than a decade to get a new debit card.
Today, I tried to call the number that Amazon gave me to call to update my debit card number. However, when I called the number that they gave me, a voice told me that the number I called was not operational and gave me another number instead. I have to admit I wondered about that--Amazon is a pretty tightly run ship. However, I called the number that they gave, and ended up talking to a Kevin Mall (Number AM-103781, (669) 350-0497) after I had changed my Debit card number. Kevin kept insisting that Amazon had suffered monetary damage from its relation with me, and set off some dummy tests, including a $25 payment on me. I told him I am retired and did not want to be charged that amount. He assured me that I would not be charged. Later, he was telling me that some scammers were using my data to do damage to Amazon. I told him that I was not being charged and flipped to my bank account to show him that I was not being charged, only to find out that my bank account had been charged with the $25 dollars that was not supposed to be charged to me. He panicked and said I would not be charged. I decided that something smelled and declined to participate further.
I want someone at Amazon to get in touch with me. I don't understand how they could give me a phone number to call and then tell me it was no longer in use when I called. I also don't know where I am with regard to updating my Debit card (Did it take or not?)
It also had following which everyone should avoid
* The email was from [email protected]
* The phone number to call - "If you haven't placed this order" is - 833-390-2311
Before clicking on anything in the email, in a new window, I opened the ScamPulse.com webpage (https://www.bbb.org) and searched for Amazon. It gave me the contact number 888-280-4331. I called this phone number where we discussed my Amazon accounts and confirmed that there is no such order through. They advised me not to click on anything in the email.