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Wayfair.com Reports & Reviews (2)

- Simi Valley, CA, USA • May 28, 2023
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Place an “On line order”, with WAYFAIR, it took about 1 and 1/2 months for the order to get to its destination, paid more than $50.00, for a twin sheet set, received partial shipment which was not according to what I was described on line at the time of purchased, called customer service to find out what happened to my order, the person who picked up the phone at the other end said that my order had been delivered and when I explained details she simply hung up on me, so I called back asking to speak to a manager, there was NO manager, they let me talk to a supervisor who said that my order was delivered and that they delivered what I had ordered. This person did not seem to care at all, just listened to me and did not nothing, did not showed any concerns nor offered any type of investigation or any kind of compensation, I want people to know what they are dealing here with this On line business “WAYFAIR”, I feel rob by them, and nothing is being done about it, I understand that most people wouldn’t take the time to come forward and speak up, If you want to avoid all the headaches along with money and time lose don’t buy from them.

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I received a phone call on 4/28/17 from a local number- this person left a voicemail stating his name was "Trevor from Wayfair.com business department" He states he had "questions about my recent purchase". I have NEVER purchased anything from Wayfair.com, I immediately knew it something was not right. He proceeded to tell me to call back but left a 844 number to return the call. I call the number out of curiosity, a generic recording played (never stating a business name or any actual information) and told me to stay on the line. I hung up. The numbers are not associated with wayfair.com, according to wayfair's website.

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