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[email protected] Reports & Reviews (11)

- Rosharon, TX, USA • May 23, 2025

Said that I was going to be served by a process server out of Brazoria county for wage garnishment to my paycheck to pay back debt owed on an HSBC credit card. Kept telling me to call him back in one hour. He had all of my personal info. Told me the credit card belong to me. I looked on my credit report and do not see this on my credit report. I never had this credit card. I also checked with Brazoria county clerks office and there is nothing filed under my name. Also, The email he told me that was associated with this HSBC credit card, does not belong to me. I googled this guy’s phone number and Law firm, and it’s coming back as a scamming debt collector/phishing scam. And, directs me to report to BBB.

- Rainier, OR, USA • May 17, 2025

Pretending to be a law group representing Conns Electronics trying to sue me for a 12 year old debt, threatening with lawsuit and telling me they were filing paperwork to draft my bank account.

- Zachary, LA, USA • May 09, 2025

Total Amount Due: $4,947.08

Settlement Amount: $2,473.54

Please be advised that this firm represents the current creditor for the account mentioned above. Currently your outstanding

balance $4,947.08 is due in full. According to our records there have been no attempts to remedy the account listed above,

therefore we have no choice but to assume you have refused payment. Consequently, a decision is being made to pursue any

efforts to retrieve the balance called due.

Our intention is to proceed with further collection activity if your balance is not paid back voluntarily. To avoid any

further collection action, our firm is prepared to accept a reduced amount of $2,473.54 if paid by 05/09/2025. Please contact

our office to secure an agreement; we accept most major forms of payment.

If this account remains unpaid, we have no choice but to report it accordingly and recommend further action

including additional costs and penalties be assessed.

By paying the reduced amount, our client agrees to alleviate the entire balance and dismiss any impending collection

efforts. Once your payment clears from your financial institution, you will receive a release of liability reflecting a zero-

balance paid in full.

Sincerely,

Lauren Thorne

Mediation Coordinator/ Client Services

This communication is from a debt collector and any information obtained will be used for that purpose. The content of this email is confidential

and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a

written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can

ensure such a mistake does not occur in the future

- Galloway, OH, USA • May 06, 2025

Caller stated I was scheduled to be summed to court regarding a lien on my property in reference to old debt. When I reviewed documents sent to me, there was no law firm or business by that name in CA (where they stated their HQ is, and address in letter head). One rep got angry when I stated there was no business by that name and cursed me out then hung up.

- Cleburne, TX, USA • May 04, 2025

I was contacted by phone and they asked for my last four digits of my social then told me that they were cullecting a debt and if I did not pay them $8,789.32 then a lean would be put on my house that evening but after talking to them and explaining that it was an old debt i thought was paid they said if I could pay $2,078.90 then they would not proceed with legal actions. Just so you are aware, this debt is over 24 years old. I told them I needed to see it in writing so they sent me a docfile email, and I noticed the business name did not match what they told me over the phone. The person said their business was New Banner and Associates but the business sent by docufile was dufferent, and I could not find New Banner and Associates on line. I called my mother and she said it was a scam because she reminded me that she was helping me with that charge and had paid it off. In addition, they called me back again wanting the money but I told them I was talking to my husband about it so they warned me again. I did not pay them so the next day they called and left a message that they were proceeding to put the lean on my house if I did not get back with them. In addition the number they call me with was never the number they had me call them back on. 213 & 682 area code. The number the had me call was 844-599-3360

- Tampa, FL, USA • May 01, 2025

Company called and said I had a acct from 2009 withHSBC bank with a balance of 2500.00 and now they wanted to take me to court for it. They did have my previous and current address which scared me but I have looked through my accounts and credit agencies and no HSBC acct from 2009. sent me an email on letter head with a settlement offer. Thankfully I check the details and it is a scam

- Portland, OR, USA • Apr 10, 2025

They left a voicemail stating “ this call is to notify my name that this is our final attempt to serve you a notice of action pertaining an investigation being finalized against you for further details on this case against you or to change it active service status please call 888-330-0633 failure to contact immediately will result in further legal action against you.” I. called the number. They asked to enter your last four digits of your social security number. In the which I did. They asked for my email which I gave them. They were claiming that it’s a legal service going after me for a credit card debt from 30 years ago. They sent me a email from [email protected] They sent me a letterhead claiming to be Neubauer Legal Services 523 West 6th Street 6th St. Los Angles, CA 90014. Their contact number is 213-863-6341. They were asking me for $2,000 or they would take me to court suing me for $10,000 I looked up the 888-330-0633 online and, it states that the phone number is a robo scam. I looked up Neubauer Legal Services address and phone number on Better Business Bureau and, didn’t find no address or phone number. They don’t represent themselves as working as a professional in the legal service or legal office. Please be aware!

• Apr 09, 2025

Same as these folks and stated they would seek $15,000 in court, even though the credit card from 25 years ago was max limit of $5000 but could settle today on the phone for a little over $6,000, if not they would seek $15,000 and put liens in our cars.Used Milner Legal Services as the name gave an address that belongs to another law firm. 100 N. Barranca St. West Covina, CA

- Elmhurst, NY, USA • Mar 05, 2025

They knew SSN and banking info. They mentioned a civil summons penalty regarding a HSBC credit card from abt 10years ago. They tried to collect money for interest and damages and asked if we will counteroffer, which they then accepted and sent me a signnow document (from an Emily white) to fill in with my credit card information . Letter had Kaplan & associates letterhead (with the 16311 ventura blvd encino address) i evebtually figured out it was a scam but they keep calling me even up to today.

- Nicholasville, KY, USA • Feb 25, 2025

Got a call from a law office stating to call back with a reference number. Telling me to pay for credit card collections on an account that I paid off in 2020.

+1
- Cedar Rapids, IA, USA • Feb 11, 2025

Complaint Against Thompson Group

21271 BURBANK BLVD WOODLAND HILLS, CA 91367

Case Reference: ********* (unverified)

Complaint Details:

I am filing a complaint against Thompson Group for multiple violations of federal and state consumer protection laws in their debt collection practices:

Illegal Collection of Time-Barred Debt:

Iowa Code § 614.1(5): Collected beyond 5-year statute of limitations

FDCPA § 807(2)(A) [15 U.S.C. § 1692e(2)(A)]: Misrepresented legal status

Original debt: Capital One 2015

Last activity: 2018

Collection attempt: 2025

Debt already removed from credit reports

Deceptive & Coercive Practices:

FDCPA Violations:

§ 806 [15 U.S.C. § 1692d]: Harassment and abuse

§ 807 [15 U.S.C. § 1692e]: False representations

§ 808 [15 U.S.C. § 1692f]: Unfair practices

§ 809(a) [15 U.S.C. § 1692g(a)]: Failed to validate debt

Specific Actions:

Demanded immediate payment

Refused to validate debt ownership

Claimed validation only needed in 2018

Used phone pressure tactics

Hung up when asked for proof

Threatened California court action (improper venue)

Now threatening to reverse confirmed settlement

Documentation Issues:

Same-day contradictory letters (02/10/2025):

Initial demand: $5,274.16

After pressured payment: $3,567.00 "paid in full"

No verifiable business credentials

No attorney names or bar numbers

Only "Mediation Coordinator" signature

No email or website

Unverifiable case number

Post-Settlement Threats:

Threatening payment reversal after confirmation

Claiming court-only validation

Threatening California jurisdiction over Iowa resident

Jurisdiction Violations:

FDCPA § 811 [15 U.S.C. § 1692i]: Improper venue threats

Iowa Code § 537.7103: State collection violations

Amount in Dispute: $3,567.00

Desired Resolution:

Full refund of coerced payment

Investigation of business practices

Verification of their legal authority to collect

Review of their collection license

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