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UAS - United Automotive Services

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UAS - United Automotive Services Reports & Reviews (29)

I Called to find out why I received a letter about the warranty on the car that I brought and the guy Bruce was so rude and when I tried to talk to him about the warranty letter he started trying to over talk me, when i was in the process of looking for the letter in my phone where I had scanned it too. I found it to be very disappointing and shocked from what happed and find the situation very irritating, just because i wanted to know why they sent the letter out and I already had purchased the warranty with the car at the time of paying for it. However when I called back and ask to speak with a supervisor about Bruce, they took down the information but never called me back like she said they would. If this is the way the warranty service will be when I get ready to use it to fix my car, I hope there want be any problems when I call and need to talk with customer service again.

+11

I continuously receive postcards and letters from "UAS" addressed to my husband. These postcards and letters state that their records indicate that my husband hasn't contacted them regarding certain information for his 2017 GMC Canyon. They should check their records more closely. First, my husband would not have purchased a GMC Canyon as he didn't care for GMCs and second, he could not have purchased a 2017 GMC Canyon because he passed away in 2014. Any postcards and/or letters received from this business should be placed in the circular file, better known as the trash can.

+29

Received 2 letters from this scammer asking to provide a VIN number for my vehicle and current mileage claiming my vehicle's warranty is about to expire. No mailing address on the envelope or on the notice itself. Only 2 phone numbers that I'm not going to call. Letters have 2 different customer ID numbers and I am not a customer of any kind of these people. They're so stupid couldn't even put 2 numbers together. They must be banned from existence.

+25

Received letter saying to call with my "VIN and current mileage before December 31."

Their wording is very deceptive, "Our records indicate that you have not contacted us regarding mechanical coverage on the vehicle you purchased recently. You are receiving this notice because a limited amount of time has been allotted to the expiration of your vehicle's factory warranty coverage." Three additional paragraphs stress time limits and eligibility coverage. It si signed by Tom Droege, Program Coordinator. A "Prescreen and Opt-Out Notice" are on the reverse. A phone number of 1-888-567-8688 is given to call to opt-out.

Everything about this letter indicated that it's a SCAM & Phishing scheme. If you call and opt-out they'll sell your phone number. They obviously get public information of cars recently purchased but they have no detailed information about the purchase, hence they are phishing for it. I don't know if they legitimately offer what they say but I wouldn't trust a company built on deceptive business practices. I absolutely did not call.

+53

I called that number but it wanted my social security number. They must think I was born last night.

Shortly after purchasing a vehicle, I received a letter stating to act fast or my warranty would lapse. I purchased warranty through dealer, so I knew this was a scam. Do not respond to them! They are not legit! No address or email is on letter.

+24
- Shreveport, LA, USA

I received a letter in the mail with no post mark. The letter inside asked for my Vin number and my current mileage and said that if I did not contact them then I would have to pay all repairs out of pocket. It was all confusing.

+21
- Lake Worth, FL, USA

I received this FINAL NOTICE in my mailbox for a 2014 Hyundai Sonata then reads below my name penalty for private use $ 300.00 Important Vehicle information Address change? Please contact our Customer Service Department. Shows a Customer ID: 25A-779-2520 PLEASE CONTACT TO CONFIRM YOUR VEHICLE INFO. CONTACT TELEPHONE # 1-833-929-3116 Assigned Dept. Approval Division Amount Approved - Platinum Coverage.****** FINAL ATTEMPT TO NOTIFY******** THIS LETTER IS TO INFORM YOU : That if your factory warranty has expired , you will be FINANCIALLY LIABLE for all repairs.Our records indicate that you HAVE NOT CONTACTED us to get your service contract up-to-date. You have the option to protect your vehicle beyond the factory warranty.Please respond by 6/2/2021 ****EXTREMELY URGENT AND TIME SENSITIVE .THIS IS NOT A BILL******

+13
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UAS - United Automotive Services Contacts

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Address:

770 Spirit of Saint Louis Blvd., Chesterfield, MO 63005, USA

Phone:


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