TripPro by Mondee Reports & Reviews (2)File a complaint
TripPro shares the same parent company as Exploretrip, so this review is for you. Your travel agency is disgusting. I called Exploretrip to cancel a flight that the airline was offering full refund on, and an Exploretrip agent lied to me that the airline is only offering full refund for flights flying prior to March 2020, but since my flight is for April 2020, the flight is not eligible for full refund, he only offered me 60% refund. However I just got off the phone with the airline and they said that they do not have such restriction at all, and it's full refund for this flight! Exploretrip, you are such a deceitful and self-serving piece of trash. I will give the worst review on as many sites as possible and make sure Exploretrip pay for their disgusting business practice.
Victim Location 21601
Total money lost $351.59
Type of a scam Travel/Vacations
Momondo is an app that helps travelers source cheap flights. In March my daughter took it upon herself to make her first adult decision and travel to Portland Oregon. She found and booked her flight through this app.
Unforutnately, Momondo has listed flights from a company called TripPro as seen in this link here: http://www.trippro.com/ and my daughter was a victim of their listing.
This company has stolen money from my daughter and mistreated her immensely. The airline she was booked to fly with never even received the money she used to purchase her ticket through TripPro and TripPro refuses to refund her or even say where the money has gone.
The agents at TripPro will consistently repeat themselves and tell you that your ticket was a "special discount ticket" and that they cannot refund you and that you will have to contact the airline.
They will run you around from phone call to phone call and fake e-mail to fake e-mail, they do not listen, and they will hang up on you every time you call.
My daughter has been through absolute HELL for nothing and this scam of a company is to blame. I would like nothing more than to have them taken down.
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