Tour Guide Scam Reports & Reviews

Tour Guide Scam Reports & Reviews (1)

• May 16, 2025

Scammer's phone (844) 726-1052
Scammer's website bigcitytourism.com
Scammer's address 455 12TH AVE MANHATTAN NY 10018 PIER 78, New York, NY 10018, USA
Scammer's email [email protected]
Total money lost $76.99
Type of a scam Travel/Vacation/Timeshare

On the pier, agent Jhonny 139 in purple waistecoat approched myself and my elderly mum to sell us tickets for a boat tour around Liberty Island. I asked info about the tour and decided to buy based on the description. Jhonny said that he would only take cash. On an hindsight this seems strange since he had a PDQ machine as well as all of his colleagues. Jhonny showed me his badge saying that he works for NY City and was legit. I withdrew the money and we were rushed to the tour that was about to leave. Unfortunately we were taken to a bus and I asked to the driver if we were going to board a boat later on since I bought a cruise. The driver said that this was only a bus tour. Therefore we left and asked Jhonny for a refund. He said to write to the company as per terms and conditions and we would receive a full refund within 5 days as the QR code had not been scanned. So the tickets were unused. Moreover, the tickets had a month validity. That's what I did while Jhonny's colleagues were having a laghter at me. I have sent several emails since but I have not received a refund to date. The other day I was offered a credit: I have one year to use any Big Bus Tour for free...I found this offer extremely offensive considering that I live on the other side of the world and I do not go to NY several times per year. I had already explained to this company that I had taken my mum to NY to distract her from my dad's sudden death. I used all of my savings for this trip. Also, since I requested a refund, I was clearly not interested in these tours...so why would they offer me a credit? Moreover, their refund policy does not mention a credit. it mentions a full refund. I have contacted the DCWP but I am under the impression that they are not going to look into this. I am very upset and I hope I can save others from my silly mistake. I thought that people showing a NY badge were legit and serious. They were scammers instead. I took with my this bitter experience from NY. Honestly, I do not think to visit ever again. I wish I could alert the press and the media to save others.

Useful

Tour Guide Scam Contacts

If you know any contact information for Tour Guide Scam, help other victims by adding it!

New reports

PayPal

Called the number from (808) 642-7627 beacause it was an invoice for paypal and i do not have paypal. 21 h ago

Facebook

This woman selling Chihuahua puppies on Facebook promised me a puppy for $100 deposit for paperwork and then $50 prior to delivery and then another... 21 h ago

Western Union

I went to Walmart to make a mortgage made payment. I wanted to go fast so I sent it through Western Union. I told the cashier that it was a code that... 21 h ago

Sullivan and Associates

Voice mail left for Sullivan and Associates regarding a family member and unable to contact them. If not resolved they will have to take further action. 21 h ago

Phishing Call

Claimed they wanted to help from someone else scamming about personal business between two people and wanted to make the others stop. Sent personal email address and person number. 21 h ago

Tour Guide Scam