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Thumbtack.com Reports & Reviews (1)

• Jul 29, 2023
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I saw an advertisement from Thumbtack stating to find a pro to take care of all your home projects. I went to the site and created a profile looking for a local moving company to hire. Scheduled to move on March 4th, 2023. I put in my information and a few companies came up and I sent them a message requesting information. Williams Pro Moving contacted me a number of times stating they would be happy to provide since they are new to the area. I gave them all my information on how many rooms I was moving and about how heavy some furniture pieces would be, and my bed would have to come apart to move. I gave them both locations I was moving from and too. He gave me a price of $1,618.03. I said I would have to take some time to think about it and he said OK. This conversation took place on the 14th of Feb. On the 15th of Feb he left a voice mail. By the 17th through 19th, he called and texted using 480-701-9753 and 442-324-9587. I wasn't comfortable with the price, and he was willing to work with me, so he brought it down to $905.00. Paid the amount through CashApp. He confirmed the date, the address, and the start time for a 3-man crew on March 4th at 10am. On March 3rd I called to confirm the time again and a young lady picked up the phone and said I have no clue what you are talking about and that she just received the 9587 number 3 days prior to my call. I lost it. Contacted the Pima County Sheriff's Department, case #230303193, I tried contacting Thumbtack by email, by phone and was stone walled. Contacted CashApp. Thumbtack states to report the issue and I did. They are advertising some companies that are defrauding the public. They are not checking to see if these companies are legal.

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