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Genialme.com

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Genialme.com Reports & Reviews (1)

• Feb 27, 2024

Here is the email I sent them describing the problem

My dog measures 89-90 cm from the right front foot over his back and to the left front foot.

I have attached images:

I have circled red showing what my purchase does not have.

No chest strap

No stretch fasteners on the legs

No label saying Canada Pooch

One of the front boots is longer than the other

Clearly the quality is not the same:

Picture with the two dogs clearly shows straps much wider that the straps on the set I received

There is one picture that shows fur lining on the front boots

There is a video on your order screen that shows a german shepherd walking and that dog is most definitely bigger than my dog and again the quality in that video is much nicer

Where are you getting the pictures of your products because I thought your product was from Canada Pooch according to the label

What you advertised is clearly not what I received or what I ordered.

Please refund my money or send me a larger set of the quality shown in the pictures.

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