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The preloved bag shop

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The preloved bag shop Reports & Reviews (133)

I contacted the shop and asked about a bag I saw on her instagram. I then had to step away from the computer for eight (!) minutes, in which time she told me that she had no time for me and blocked me, she is extremely rude and unprofessional.

+11

I replied to her story of a Louis Vuitton duffle bag saying that I liked it and was interested. Before making a decision, I asked if it was 100% authentic, as one does, and what currency the price was in. She responded with such attitude and claimed I was harassing her by asking simple questions customers ask. I got blocked for asking typical questions anyone would ask when purchasing items from small businesses. It was as if she was getting defensive when I asked if it was 100% authentic. Extremely unprofessional and unpleasant to deal with. Never purchase anything from this business! See conversation screenshot below:
DO NOT BUY!

+9

I want to buy a Chanel Crossbody from her today and I was deciding between two that she had and had some questions. Which is natural when you’re spending a lot of money.
Our conversation maybe lasted for 5 minutes before she blocked me because I didn’t answer her back in 3 seconds. See conversation in pics
Incredibly rude and unprofessional
Incredibly rude and unprofessional

+2

Similar thing happened to me! I asked what currency the price was in and if it was 100% authentic because you can never trust on social media. I got blocked and got told I was harassing her.

I asked for details and when I didn’t view her video (which actually didn’t show me the things I asked for) within 5 minutes, she blocked me. This is the first time I have inquired about an item and we had no previous communication so I’m not sure where the comment about harassing her family came from. My impression from this interaction, and seeing other similar communications, is that the products are likely fake. Glad I didn’t give this seller any money.
Rude, unprofessional messages
Rude, unprofessional messages

+7

She is insaneeee

I inquired with this loser about one of the bags she posted for sale. I kindly asked about the interior of the bag so I could determine if it was functional for me. She immediately responded with a rude remark that insinuated I was a “tire kicker”. She was extremely rude and then proceeded to block me. Whoever is behind this account is trash and is clearly out to scam people. Buyers BEWARE of this account. She did this to my sister in law as well!
disgusting and disrespectful
disgusting and disrespectful

+8

Was about to buy a bag from there and asked for a receipt. She said they don’t provide receipts so for me that was a red flag and I kindly said I was no longer interested. Her response is below as a screenshot. Based on her customer service, lack of receipts and lack of having a registered business, I believe this is a scam. Beware
Rude scammer. Other complaints below are correct
Rude scammer. Other complaints below are correct

+5

I purchased a clutch from them, when asked about proof of authenticity, she said I had to pay 75$ to get it. Since I was looking for that bag for a while, I just asked if it comes with the dust bag, when she confirmed, I made the transaction. I received the item the next day but no dust bag, when I reported it, she just replied by saying that they didn't have it and offered to reimburse 10$ (lol). I said I just wanted her to send me a dust bag, she became rude and unprofessional (I attached a screenshot) and ended up blocking me. Such an easy way out to block customers on Instagram.
So just be careful, this is most probably a scam!
Scammed and blocked

+2
• Oct 17, 2023

Likely the bag is fake too.. message me if it is.. I have info for you. I was sold a fake then blocked

Was the bag authentic?

inquired about a bag and requested additional photos. videos were sent and i was unable to respond right away. so she blocked me and said i was unprofessional
Very rude and unprofessional

+5

Terrible responses. Needs to learn how to be respectful.
Crazy Person

+6

I had the exact same experience and was totally taken aback at how rude she was for no reason.

I was almost going to purchase an item from The Pre Loved Bag, when I said I was having second thoughts she blocked me after responding rudely. Do not buy from this seller!

+4

The same exact thing happened to me!

Hi,

I just wanted to raise awareness and report a instagram-based “luxury” retailer that has becoming increasingly problematic in the Ottawa and Toronto areas primarily. Especially among the young female population here. Unregistered and unregulated instagram-based “Luxury Consignment” stores have increasingly flown under the radar selling counterfeit goods with “100% authentic” written within their Instagram bios within the range of $700-$4,000.00 CAD.

Sadly there is not many regulations out there to promote buyer BEWARE’s and the brand’s facebook page overloaded with poor comments of damaged and poor quality items and the owner deliberately avoiding showing any proof or images of the “authenticity cards” that supposedly are in a “sealed” envelope that cannot be opened and will be inside once you receive your item. She claims to list luxury items for nearly 50% less than retail value looking for gullible consumers who will purchase her items quickly without asking about authenticity.

It is quite apparent to the majority this woman is desperately selling counterfeit luxury handbags to those who do not ask for images/videos of authenticity. Misleading social advertisements, falsified “guarantees” unregistered business transactions via e-transfer and lack of transparency and trust are apparent here. & those who do ask for any kind of proof are immediately blocked to avoid tainting any other potential customers. Thus, no ability to warn future buyers.

Unfortunately as instagram currently does not have a business rating system or public review area, I would hope myself and many other buyers who have recently shared their Instagram experiences with theprelovedbagshop could get some further traction to try as much as possible to stop or slow down the purchase of counterfeit items to unknowing consumers by this individual run Toronto, Ontario based online business.

** Note: Individual asked for direct etransfer via email address: [email protected]

But also lists [email protected] as business email address.

+14
• May 22, 2023

Found an interesting page on IG exposing them, as seen in attached pic.
She is crazy!

THank you for your review. These people are crazy lol

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