Erthlabs.co Reports & Reviews (4)
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Ordered starter kit and cannot cancel subscription
Ordered product but never received it after 20 days
Unauthorized subscription charge after one-time purchase
As soon as I noticed the charge, I attempted to cancel through the company’s subscription management page. The website instructed me to request a login link by email; however, despite multiple attempts, I never received the email needed to access my account and cancel the subscription.
I have sent multiple emails to Erth Labs requesting cancellation of the subscription and a refund for the unauthorized charge. To date, I have received no response. Because the company has failed to respond or provide a way to cancel, I have also filed a dispute with my bank.
I am requesting that Erth Labs immediately cancel any subscription associated with my account, refund the unauthorized charge in full, and provide written confirmation that no additional charges will be made.
Erth Labs mushroom coffee starter kit never delivered