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Travel Reports & Reviews (39)

- Athens, PA, USA • May 05, 2025
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I was under the impression I was speaking with Carnival cruise line regarding getting a refund for a cruise I just was unable to make. The “representative” said by purchasing insurance I would be able to get my cruise refunded and the additional money back they were requesting I pay now. I gave my information and debit card information and was sent a confirmation from Carnival (or what I thought was Carnival) stating a confirmation number and refund reference number, amount of refund and when I could expect the refund. After not receiving my refund I attempted to call the number on the email and the number is non functional. After calling Carnival they have no record of my request for refund and state they have never emailed anything to my email address about a refund or them requesting insurance money for refund.

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- Ridgeland, MS, USA • Mar 17, 2025
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We received a notification about a focus group for tourism in our city which included a complimentary 3,5, or 7 night cruise for two. Plus airfare. Sounded too good to be true so we didn’t call the number. The RSVP code on it is ZOO25

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- Cedar Rapids, IA, USA • Mar 13, 2025
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I purchased a ticket for a flight at $243, but the purchase wouldn't go through; it said it was pending. I finally called the listed number where I found out that there was no seat guaranteed, I could carry nothing on and it was subject to changing flight times. I would have to pay $400 more each way. I said I wanted to cancel everything. He told me it was too late, there was no refund and that I had already been billed.

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- Canton, MS, USA • Feb 17, 2025
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Money was paid for a hotel room at The Graduate in Oxford, MS. When we arrived the hotel said they had not been paid. So we had to pay the hotel however $405.17 had been taken out of my account on 1/22/2025 but not paid to hotel

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- Waianae, HI, USA • Jan 07, 2025
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I received a post card that stated:

Start quote

“Dear (Name)

In celebration of the New Year, you and your spouse or partner are cordially invited to take part in the Honolulu Tour & Travel Expose! In exchange for your time and opinion you will receive a complimentary 8 Day/7 Night Cruise for two adults aboard your choice of major cruise lines. The cruise is valid from most ports within the US traveling to the Caribbean or Mexico and includes up to (3) three nights of complimentary hotel accommodations at one of thousands Hilton, Marriott, and Hyatt properties.

This offer includes a spacious stateroom, all meals, snacks, and on-board activities and entertainment for 2 adults. Cruise vouchers are limited, and this offer expires in 7 days, so call today and mention the RSVP code on the invitation. This is not a timeshare or Real Estate solicitation.

Call 833-770-1040 RSVP CODE: HON25

The first 50 callers will also receive a $100 dinner voucher that can be used at over 25,000 restaurants.”

End quote

There is an address:

PO Box 11010

Loudonville, NY 12211

On the postcard are logos for:

- Carnival

- Royal Caribbean

- Norwegian

- Hyatt Place

Fine print:

Start quote

“Any logo design, images, and any other copyright property are used for illustrative purposes only. The sponsor of this offer is not affiliated with Royal Caribbean, Norwegian, or Carnival Cruise Lines although we are proud to represent these great brands for over twenty years.”

End quote

The postcard does not provide any concrete details about the company offering the cruise, etc.

This sounds like a bait and switch or catfish type scam

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- Ankeny, IA, USA • Dec 09, 2024
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A lady from TravelCo has contacted me twice first from (407) 794-6851 on 12/2/24 identifying herself as someone from Hilton Grand Vacations regarding my closed account. My husband called her back she back tracked stating that is not what she said or meant she was calling me back regarding a vacation i reached out to her about. My husband informed her that was false and not to call us again. Then on 12/9/24 she called again from (515)317-1803 saying she was reaching back out to me... i said i never called you and my husband already spoke to you last week. She said well yes i did and i must have gone to a resort or listed to a time share speech and she was from TravelCo reaching back out to me. When I told her NO I haven't and I don't want anything she proceeded to argue with me. I raised my voice said No i haven't and she hung up. I called her back asking to have my name and number taken off the list or i would report them. She said well you called back so your back on and hung up. This women would not take no for an answer and was very demanding and baiting me for answers that I simply would not give.

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- Urbandale, IA, USA • Sep 11, 2024
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Letter with perforations on side to tear to open type letter. Titled

"Travel Exhibit 2024"

Fly aboard All Major Domestic Airlines

Southwest United Frontier

You and your spouse are cordially invited to attend "travel Exhibit 2024". Join us for a fun filled tourism and travel showcase attempting to get America travelling again. In exchange for your attendance your will receive (2) two complimentary round trip airline vouchers. These vouchers are valid within the continental United States departing from most major international airports. Some restrictions may apply.

In addition you will receive (2) two nights at one of over 1000 Marriott's Hilton's or Hyatt's. (Option to extend) The retail value is up to $980.

Seminar voucher quantities are limited and are first come first serve. If we do not hear from you within 2 days these travel vouchers will be awarded to an alternate guest. This correspondence will serve as your FINAL NNOTICE.

Bonus: The first 50 callers will also receive a $100 dining savings card good at restaurants like TGI Fridays, Black Angus Steakhouse, Bar Louie, and many more.

Please call us now at 1-855-540-9185 Your claim number is:__________

Monday thru Friday between 10:00am-7:00pm CST Saturday 9:00am-1:00pm CST

Regards,

(computer signature)

Rich Allen

Travel Exhibit 2024

1-855-540-9185

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- Jackson, MS, USA • Jul 06, 2024
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It was supposed to be a travel agent offering services but wanting over 300 upfront to plan the trip when I asked for a phone call I was told the trip cannot be talked about and all communication is through email if you comment on post it is deleted and w reached out to people saying they never received any service. I filed a dispute with my bank and was blocked by the page due to disputing the charge.

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- Dubuque, IA, USA • Jun 10, 2024
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They called me on 7/19/2023 and told me that i had won a free trip and they had us pay $450-$575 for this trip they called "free". I called on 6/10/2024 to schedule our trip for Orlando the number they gave us to call and it wouldn't work for me. So i emailed them and the address wasn't found. tried calling again, and it still wouldn't work. we had already taken off work, for this trip so no we have to figure something else out.

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- Green Bay, WI, USA • May 23, 2024
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Postal letter states I need to call 855-549-0722 to attend Travel Exhibit 2024 to receive two vouchers for complimentary round trip airline trip. In addition I will receive 2 nights at one of over 1,000 hotels with a retail value up to $980. Plus the first 50 callers will also receive a $100 dining savings card good at popular restaurants. The award claim number is 2632672.

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- Milton, FL, USA
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Was told they were a travel agent that they were not a time share or anything like that. Was told would not have to sit through any boring spills they were a travel agent trying to get more clients offering a nice vacation package. Went to go set it up and found out it a time share and now they refusing to give money back. After I was told that they would refund it because I caught them intime. If you fall for it and buy the package you have 14days to get refunded or they just keep it. And you get nothing. It is a time share.

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- Williamsburg, VA, USA
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I paid $917 for a flight from the U.S. abroad via BudgetAir. They sent me a series of emails that lead me to believe they had my ticket and encouraged me to prepare for my check in. When I went to check in, the airline (Scandinavian Air) did not have my ticket. I called Scandinavian air directly and they said BudgetAir put in a booking request for me but never actually paid them for my ticket. I called my credit card company up (Discover) and was able to get all my money back as they never sent me a ticket.

BBB Notes as provided by the FBI: 



WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.

• Report the activity to the online payment service used for the financial transaction.

• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.

• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

 

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- Lynn Haven, FL, USA
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Multiple letters via USPS received each listing a different major hotel chain (Hilton, Marriott, etc) and different airlines (American, Delta, United) all inviting recipient to attend a Travel and Excursion Showcase. The dates/location of alleged showcase are never listed.

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- Fort Walton Beach, FL, USA
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In a DO NOT IGNORE - ACTION REQUIRED mail.....

"You and your spouse or partner are cordially invited to attend our 2024 Travel and Excursion Showcase. In exchange for attending you will receive (2) two complimentary round trip airline vouchers. These promotional vouchers are for couples and valid for travel within the continental United States departing from most major international airports. In addition, you will receive (2) two nights at one of over 1,000 Marriott, Hilton, or Hyatt hotels [Option to extend]. The retail value of this award is $1180."

Please call 1-855-478-6005 Your Promo Code is MNF28

Mon-Fri: 9am-8pm, Sat: 9am-4pm

Located at:

Springhill Suites Marriott

Regards,

Eleanor Taylor

1-855-478-6005

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- Pensacola, FL, USA
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Received same letter as the previous person who reported this.

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- Pensacola, FL, USA
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Received letter, no return address, signed by Rich Allen. I received a similar letter a year ago. Now heading is "Travel Exhibit 2024." Offering two complimentary round trip airline vouchers and two nights at a Marriott, Hilton or Hyatt. First 50 callers also offered a $100 dining savings card. The phone number to call is 855-549-0722.

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- Albany, NY, USA
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went to great lengths to pre-plan my Holiday Lights Tour with Entertaining Guest, with TopView while in NYC. (You will find my trip details in the attached email below for your reference).

We were a party of 3 traveling with a 15 year old with a disability. I specifically purchased tickets to board at 6 p.m., which was the earliest tour advertised on your website. The details of the tour were spelled out very clearly on the website, listing all of the attractions that we would see while on the 75 minute tour, when we should arrive to board our 6 p.m. bus and that the bus will not wait for any late arrivals and it will leave on time. My order number is # 400634629323 and I paid $224.88, only to arrive and find your staff selling tickets for $19.00

Your advertisement on your website is a complete scam. Not only did we not receive what you advertised, we did not receive what we paid for, the entire experience was disastrous. We waited in line for 90 minutes only to board a bus 30 minutes past our 6p.m. Departure time without an entertainer. We then drove around a circle and saw Bryant Park 3x.

What I wish had done during my pre-planning was more research and read reviews prior to booking my tickets. Our TopView Sightseeing tour was disastrous. I we will be reporting this incident to the NYC Tourism Authority, the Better Business Bureau, and NYC DOT. You are running a bate and switch operation, over charging customers, promising things that you cannot deliver upon. Shame on you.

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- Copake, NY, USA
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It a flight agency that promotes booking your flight cheaper than the actually airline..it all a scam!!!

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- Lyon Mountain, NY, USA
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Service requested on roomsXXL.com: I requested to book a 1 night stay at the holiday inn in Latham NY, within my reservation I requested a queen suite which included a pull out bed and the ability to request a refund. Instead the company changed my reservation to a much smaller room no pull out couch and canceled my ability to request a refund. I communicated back and forth trying to get my reservation back to the room size I needed to no avail and requested a refund. They sent me on a mission to request the funds from the hotel directly in which the company doesn't have my money either. Finally I started digging a little deeper into the company, found that they are Germany based and not even part of a hotel reservation company at all.

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- Pensacola, FL, USA
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Received a phone call that i didnt answer from an area code I used to live. Called back using "*67" to see if it was someone I knew. He identified himself as Joseph and knew my name, resorts i had stayed at, and tried to convince me I had booked a trip and did not travel. I told him I had no idea what he was talking about and to please remove my number from his list. He began speaking rapidly about me losing thousand of dollars and would not let me speak. Only when I mentioned the ScamPulse.com did he abruptly hang up.

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