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Speedx.io

Speedx.io Reports & Reviews – Page 2 (27)

Find my package
Photo 1 proof in review #17312420 about Speedx.io

The tracking number for this SPX111005004060053 said it was delivered but I never received it. I have cameras upstairs in the hallway. If your delivery guy left it in the lobby downstairs someone else going to take it. It should have been brought upstairs to apt 10D. You better investigate where is my package. Please give a call back at 646-359-7077 at anytime.
Photo 1 proof in review #17312413 about Speedx.io

Is under the name of Barbara Lalama

I ordered from SHEIN and my products were shipped using Speed X. The company claimed to deliver my package, which provided photos of the delivery, but the photos did not show my house or any house nearby. After multiple days of arguing with Speed X and SHEIN, my money was refunded. I was just informed by a friend that the exact same thing happened to her. Upon further research, I have found MANY accounts of the same thing/ other fraudulent activity by this company. They need to be investigated.

+3

They cannot be contacted, their voice message claims to know your tracking number! They claim to have delivered my Shein order from Springfield Garden to New Jersey 3x which is all lies, lies, lies

I received Shein orders from other courier companies in the same week, only SpeedX cannot deliver and find the address!

- Elmwood Park, NJ, USA

I am an online customer of SHEIN, here is their website ( https://us.shein.com/) for years. However lately I’ve been ordering purchases online and not receiving them. I notice that they have been using a different shipping/delivery carrier service called SpeedX , here is their website https://www.speedx.io/ Normally when I order they would use USPS and I would get my packages. Recently I’ve ordered 3 packages and I have not received any of them. I contracted SHEIN customer service but did not get my issues resolved. Speed X is using fraud and scam tactics by scanning on their tracking website that they received the package, the package is out for delivery and confirming delivery with a proof of address picture of the persons address but not delivering the packages to the address.

For example this delivery service is in Springs Garden, New York and was supposed to deliver my package to Elmwood Park New Jersey. They are claiming they’re delivered my first package at 4 am in the morning on Memorial Day which os a holiday and mostly all delivery services are closed. The second order I was supposed to get stated it was out for delivery and within one hour it was delivered to my address but I did not receive this package.

I reviewed Speed X tracking website and the background of the proof of address is not my address at all. This company is scanning the packages and stealing customers money. I’ve contact SHEIN whom I’ve been ordering online and reported this. I even tried to get a refund because I did not receive my order. However they are not refunding me and are still continuing to use this delivery service who doesn’t respond back to emails or have a phone number where I can contact them directly. This speed X delivery service is stealing packages and stating it was delivered which is untrue.

I’ve checked everywhere for my package and it was not delivered. I even waited outside when I saw the notification that my package was out for delivery and waited for it to be delivered. While I was outside I got an alert saying it was delivered successfully but no one showed up to my address. This company is stealing packages and stealing money which is unfair to paying customers. This company is a scam and needs to be shut down.

+3

Same thing happened to me… ordered from Shein and they used speedx.io for shipping carrier to deliver my package. Speedx.io claimed they had delivered my package and took a picture to prove that it was delivered but it was not even my house that they had delivered to. No luck trying to contact them and I’m sure they don’t give a crap either. Contacted Shein in regards to this BS and am now waiting to see if they can resolve this and honestly, I don’t think I’ll be ordering from Shein again. I’m sure they know that this shipping carrier is not good I mean I’m certain that we are not the only customers with complaints about speedx.io, yet they still continue to use them to ship customers’ orders. Not cool!

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