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Sonasa Trading CO LLC

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Sonasa Trading CO LLC Reports & Reviews (1)

- Tea, SD, USA • Feb 27, 2026

Ordered pens through a Facebook online scrolling advertisement. Company said the item was shipped and delivered. I went to the post office and the delivery information they provided was to a completely different address. I requested a refund through PayPal, and the company took a month to try and tell me they would only partially refund my payments because they wanted to keep $10 for shipping and handling fees. I declined that offer and stated I wanted a full refund. The company claimed 3 different tracking numbers before they gave me the real number. They then tried to claim that "the package was lost on the road" and wanted to know if I wanted it resent, which I refused.

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