[email protected] Reports & Reviews (124)
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Never had any dealings with this "company" before.
through my credit card company (Chase/United). Below is the note to Paypal - I requested they not accept payment because I was disputing this fraudulent transaction - THE PRODUCT was a loud desk fan, not an air conditioning item,
I sent emails to the Hilibert.com address, but it was simply returned. The [email protected] did go through - they advised me it would cost $50-80 to return to China if I was not satisfied with the product.
PAYPAL - I AM CONTESTING THIS CHARGE DUE TO FRAUDULENT ADVERTISING.
I RECEIVED SMALL PLAIN LOUD AND INADEQUATE FANS,
THIS WAS NOT WHAT WAS ADVERTISED, NOR WHAT I WAS EXPECTING.
I HAVE WRITTEN THE SELLER AND WILL BE RETURNING THESE ITEMS IMMEDIATELY.
I AM RETURNING THE ITEMS ASAP, AND ASKING YOU NOT TO CHARGE
MY MASTERCARD - I DO NOT CONFIRM THIS CHARGE - AND I DO
NOT HAVE PAYPAL
THANK YOU.
I am informing you and perhaps other hapless people NOT to buy these items, as advertised widely on the internet.
It said I had a pending transaction from Parisi Studios and foxxx cleaning service. The Parisi fee was $1267.99 and the cleaning service fee was $1257.99. I thought something might be off and usually ignore these, but I've been spending a lot money lately. So instead of clicking on a link, I called. It was a CRAZY loud and unprofessional setting and the guys accent was extremely heavy. I could NOT understand and had to ask him to repeat. He asked to remote into my computer I used pdhelp.org to let him remote in. He asked that I complete a google doc and submitted it with the following information: Name, mailing address, phone number, bank name, the amount of the fraud, the company, and a few other things. I got a confirmation, then he wanted me to login to my online banking to accept a refund! I kept telling him, my account hadn't been charged yet. He begged and insisted that I login to my bank. I knew he could see my screen and he was tracking my moves. He started getting upset when I didn't login. I hung up on him and he kept calling back like a maniac. I immediately tried to uninstall his malware. It was client.Support.exe
The number I called was 1.888.788.4205
Payment request details
Amount requested
$689.00 USD
Note from *** ***********:
If you did not make this charge contact us immediately at 1(866) 937-0337 to resolve the issue.
Transaction ID
U-51875912JL1328844
Transaction date
June 13, 2024
I called and the person I spoke to said I had to logon to another site to clear up the issue. Once in this site he needed to download a customer service tool to walk me through the process. I had my bank account website open to see if a transaction was present. He said he had to refund me $500 in two transactions $300 and $200. When refunding the first transaction he had me type $300 in his script. The script added two additional zeros and put $30,000 in my checking account. He said it was mistake. I told him and another guy, I need to call my bank and he protested. All of this sounded like a scam, so I dropped the connection and called my bank. What the scammer did with me logged into my bank account, was move $30,000 from my money market account using my id, over to my checking account. My bank saw this but I was unaware the scammer did this during the scam. I was able to move it back with the bank online with me.
Since they loaded their support tool on my laptop, I am assuming they stole my personal information during the incident.
My issues with PayPal is they allow someone to publish a “money request” to a PayPal customer with an clear text “Note from..” section so any hacker can send in a request with a misleading Fraud Alert message and phone number. Even though no money was taken, my personal identity was compromised.
I hung up the phone, but I immediately received a call from 3238537684. This number was flagged as spam by my iphone.
Invoice details
Amount requested $399.00 USD Note from seller Your account has been used to purchase Epson Stylus Wireless All-in-One Colour Inkjet Printer. Reach Us for Cancellation +1(833) 902-2293
I logged into my PayPal account and this charge/invoice is not listed. Everything in the email looks legitimate including the links to Paypal. I did a Google search on the number listed and found the ScamPulse.com scam that had been reported by others.