Law Firm Scam Reports & Reviews (10)
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SCAMPULSE
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Canada Ticket Help cant get help here
I ordered the tickets weeks ahead of time because I was raised to plan ahead. My father used to say that being early is being on time, and being on time is being late. He also used to leave three hours early for the airport and then complain about waiting at the gate, so maybe he was not the best example, but the point is I planned ahead.
The company charged my card right away. That part worked perfectly. Funny how the money always knows exactly where to go, but the tickets wander around like a hound dog that caught a scent. I got an email saying the tickets would be transferred later. Later could mean five minutes, five days, or sometime after the next federal election. Nobody could give me a straight answer.
I called customer service, and they told me to download an app. I already had their app, but apparently I needed another app from another ticket company to receive the tickets I purchased from the first ticket company. That is like buying a tractor from one man and being told another man has the keys, except the second man will not tell you where he lives.
Eventually, the tickets showed up the afternoon of the event. My wife asked me why I looked so angry, and I told her I was not angry, I was concentrating. She said I always say that when I am angry. That has nothing to do with the ticket company, but I want the record to be accurate.
We drove to the event and followed the parking directions they sent us. The directions took us to a big garage with about six levels, four entrances, three exits, and signs pointing in every direction except the direction a human being actually needed to go. We parked beside a concrete pillar marked C7. I remember C7 because I said it out loud three times. My wife told me to take a picture. I said I did not need a picture because I have been remembering where I parked since before cell phones were invented.
That was my first mistake.
After the event, we came back outside and every building looked the same. There were people everywhere, cars honking, and somebody selling hot dogs out of a cart that smelled better than the food inside the venue. I knew we were in the right general area, but the general area was apparently the size of Saskatchewan.
We went into the first garage and walked up to level C. No car. We walked down to level B. No car. My wife reminded me that the pillar said C7. I told her I remembered C7, but there were apparently several C sections, which seems like poor planning. You should only be allowed one C section per garage. Otherwise, what is the point of labeling anything?
We walked around for at least forty five minutes. I pressed the panic button on the key fob until my thumb hurt. Every time a horn went off, I thought it was ours, but it was somebody else doing the same thing. At one point, there were five different cars honking from five different directions. It sounded like geese fighting over a loaf of bread.
I asked a parking attendant for help. He asked which garage we parked in. I told him the garage beside the arena. He said there were four garages beside the arena. Why would anybody build four garages that all look exactly alike? Back home, we have one parking lot. You park beside the fence, the tree, or the shopping cart somebody left behind. Simple landmarks. No apps. No color coded zones. No elevators that take you to a different building when you come back down.
Then I tried opening the original ticket email because I thought maybe it listed the parking location. The link had expired. The tickets were already used, so the app would not show the original directions anymore. That is when I really started blaming the Canadian ticket company. I know they did not personally move my car, but the whole chain of events began with them. Had they sent the tickets when they were supposed to, I would have been calm. Had I been calm, I might have taken a picture of the pillar. Had I taken a picture, we would have found the car. That is basic cause and effect.
My wife said the ticket company had nothing to do with me forgetting where I parked. I told her she was entitled to her opinion, but I was the one writing the review.
We finally found the car in a completely different garage across the street. It was next to a pillar marked G7, not C7. In my defense, the G looked like a C because part of the paint was chipped off. I knew there was a seven involved. My memory was fifty percent correct, which is better than the ticket company’s customer service.
By the time we found the car, traffic was backed up and it took another hour to get out. I spent most of that hour staring at the same brake lights while my wife ate the emergency crackers she keeps in her purse. She offered me one, but I was too irritated to eat, and then I became more irritated because she finished them.
The tickets did work, and we did get into the event, so I cannot say the entire thing was a failure. But between waiting for the transfer, downloading multiple apps, trying to understand the parking instructions, losing the car, and walking what felt like twelve miles through identical concrete garages, I aged approximately seven years in one evening.
Next time, I am buying tickets directly from the venue, writing down exactly where I parked, taking a photograph, dropping a pin on my phone, and possibly tying a balloon to the antenna. I do not care what my wife says. One star for the confusion, plus half a star because we eventually found the car and it had not been stolen.
Website: https://compass-legal.ca/contact-us/
Country: Canada
Total money lost: $800
Type of a scam: OnlineTraffic Ticket Issue
I hired this company in Alberta Canada to fix my ticket issue said dont worry and I never got any help had to pay ticket and nothing got resolved dont hire the Canada based ticket company
Support told me this was normal because the original purchaser’s name sometimes remains on transferred tickets. Maybe that is normal in the ticket industry. It does not feel normal when you are standing outside an arena holding tickets with the name “Gregory Patterson” on them and your name is not Gregory Patterson. I spent the entire drive wondering whether security was going to ask me to explain who Gregory was. I do not know Gregory. Gregory could be anybody. Gregory might not even know his tickets were sold.
Alberta Canada Firm that is Issue
I can relate to your traffic ticket trouble because I went through something similar in Alberta, Canada, and I am telling you right now, what starts as one little piece of paper can turn into a full time administrative position you never applied for.
First, somebody told me to go on the Alberta government website and look up my ticket. That sounds simple enough. The Government of Alberta has an online Traffic Tickets Digital Service where you can find fines and make payments, and there is also an official page explaining how to pay a fine or get help with a ticket. ([Alberta.ca][1]) But once I got online, I had six tabs open and could not remember which one had the actual ticket and which one was explaining why I needed another account.
One page told me how to pay. Another page talked about enforcement. Another said that if I wanted to fight the ticket or ask for the fine to be reduced, I needed to follow the instructions printed on the ticket. That would have been useful advice if the instructions on the ticket had been written in a way a normal human being could understand. ([Alberta.ca][1])
Then I found the Alberta traffic-ticket dispute website. I thought maybe I could explain what happened there, but by this point I had already entered my ticket number so many times that I knew it better than my own postal code. I kept wondering whether I was disputing the ticket, paying the ticket, requesting information about the ticket, or accidentally purchasing another ticket.
If the ticket happened in Calgary, they have a separate city page explaining options for dealing with bylaw tickets, including online payment, paying at Traffic Court, mailing it in, or using an Alberta Registry agent. ([https://www.calgary.ca][2]) That is too many choices for me. I do not need six different ways to pay one ticket. Give me one building, one window, and one person named Linda who knows where everything goes.
Back when I was younger, you got a ticket, drove down to the courthouse, stood in line behind a farmer and somebody arguing about a dog licence, paid the lady behind the glass, and went home. Now you need an account, a password, a verification code, a browser update, and enough patience to survive a Canadian winter.
Speaking of Canada, I will say this for them: they know what they are doing with maple syrup. I do not know whether Alberta is the maple syrup capital, and apparently most Canadian production comes from farther east, but Canada treats maple syrup like a national treasure, and honestly, I respect that. The Canadian government even has specific grading and labelling requirements for maple products, which means somebody in an office has spent more time defining syrup than anyone spent explaining my traffic ticket. ([Canadian Food Inspection Agency][3])
That syrup comes in proper grades. It has standards. It has labels. You know what you are receiving. A traffic ticket should be the same way. Put one clear sentence at the top that says, “You owe this amount, by this date, and here are your three options.” Do not make me search through twelve government pages while drinking coffee and pouring maple syrup over pancakes just to calm myself down.
Then you have to worry about whether the ticket adds points, whether it affects your insurance, whether you need to appear in court, and whether ignoring it will create a bigger problem. Alberta even has separate information about fines enforcement and what can happen when certain fines are not paid. ([Alberta.ca][4]) That is when the stress really begins because now the original ticket is no longer the only problem. You are worried about the problem the ticket might become later.
So yes, I understand exactly what you mean. It is not only about the money. It is the forms, the deadlines, the different websites, and the feeling that one wrong button could somehow turn a basic traffic ticket into an international incident.
My advice is to read the actual ticket, use the official Alberta government sites instead of clicking random advertisements, and write down every confirmation number. Then make yourself a stack of pancakes, pour some Canadian maple syrup on top, and deal with one page at a time. Do not pour the syrup near the ticket, though. I spilled some on mine, and after that the barcode would not scan, which started an entirely different problem.
The website said my order was confirmed. Confirmed means confirmed. At least that is what it means where I come from. Apparently, in Canada, confirmed might mean confirmed unless it is not confirmed, but they will not tell you whether it is confirmed until later, and even then the confirmation itself may only confirm that they received your request to potentially confirm the order. I got three different emails. One said the order was received. Another said it was being processed. A third one thanked me for my purchase. So naturally, I believed I had purchased something.
Then I checked my account the next morning and the tickets were not there. I refreshed the page. Nothing. I logged out and logged back in. Nothing. I reset my password even though the password was not the problem. Still nothing. I cleared my browser history, which I did not want to do because I had several important tabs open, including a video about how grocery stores arrange produce to manipulate your decisions, but I cleared everything anyway. The tickets were still missing.
I contacted support and received a message saying someone would respond shortly. Shortly is a fascinating word because it can apparently mean anything from ten minutes to the eventual collapse of civilization. I waited two hours. Then four hours. Then I sent another message because sometimes the first message gets buried. Then I sent one from a different email address to make sure my email provider was not blocking Canada. I do not know whether email can block an entire country, but nobody has proven to me that it cannot.
Eventually, someone named Melissa responded. I do not know whether Melissa was a real person, a chatbot, or three people sharing one name, because every response sounded slightly different. Melissa told me my order was still processing. I asked why my card had already been charged if the order was still processing. She said the charge might only be an authorization. I called my bank, and my bank said it looked like a completed charge. I went back to Melissa, and suddenly Melissa became Daniel. Daniel told me the tickets had been transferred. Transferred where, Daniel? To whom? Was there a separate ticket dimension I was supposed to access?
Daniel told me to check my spam folder. Of course I checked my spam folder. That is the first place everyone tells you to check. I found fourteen advertisements for windows, a fake inheritance notice, and an email claiming someone had footage from my webcam, which is impossible because I placed electrical tape over it two years ago. What I did not find were my tickets.
I explained all of this again. Not part of it. The whole thing. Order number, purchase time, bank charge, confirmation emails, screenshots, browser type, phone model, and the exact percentage of battery remaining when I placed the order. I believe details matter. Daniel responded with a link to the same help page I had already read six times. That page said transferred tickets could take some time to appear. How much time? Nobody knows. Apparently, ticket delivery follows its own calendar outside the normal flow of human time.
The event was getting closer. At this point, I had no tickets, no explanation, and no idea whether I should buy another set. That is the trap. They put you in a situation where you either trust them and risk missing the event or buy more tickets and risk owning four tickets when you only have two legs and one friend willing to go with you. My other friend said he might come, but he always says that and then suddenly has a family dinner nobody heard about until thirty minutes before the event.
I called the customer service number. The automated voice said my estimated wait was twenty minutes. Fine. I can do twenty minutes. Forty seven minutes later, I was still listening to the same music. It was not even a full song. It was twelve seconds of piano that kept looping. I started recognizing tiny inconsistencies in the recording. On every ninth loop, there was a clicking sound in the background. I counted. Do not tell me I imagined it. It was there.
When someone finally answered, they asked me for the order number. I gave it to them. Then they asked for my email. I gave it to them. Then they asked for my name. All of that information was already attached to the order number, so I am not sure what we are doing here besides testing whether I am still conscious. The representative put me on hold to investigate. That was another twenty minutes.