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Remedy mediation services

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Remedy mediation services Reports & Reviews (26)

• Nov 13, 2023
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If they are breaking any of these rules (which they are) you are legally allowed to call fdcpa and file a complaint and lawsuit against them. They refuse to tell me the address and what is the company names. They are legally not allowed to do that I have already filed a complaint against them and will keep doing so. Please read this and do this if they keep harassing you
Fdcpa practice
Fdcpa practice

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• Nov 13, 2023
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Someone named Whitney Owens contacted me telling me I owned money to a place called "ez cash ez money" asked what that was kept beating around the question then told me that if this goes to court I have to owe 2,000 something and I asked for paperwork and she kept dodging that question. Got sent to someone else, saying he was from fraud. I asked him about getting a letter for how much is owed and he just set me a generic letter but nothing else. Kept saying if I don't make a payment today I'll be sent out to some type of system and they'll freeze all my accounts with my social security number tied with. This was a week ago and they said I was supposed to get a letter in the mail for my court hearing within 24 hours. Nothing. Called the courthouse about this and they had no idea what i was talking about and told me this company was most likely a scam, I don't think remedy mediation solutions is the name for it and they won't give out the name till they verify who you are and I told them that it's illegal to hide information and not give it up when asked. Told me they only give it when they know they are talking to the right person it's irritating and this company will take your money. I don't think they tell you the exact amount you owe and I do think they will try and make you pay a high amount and then they said some sort of law fee or something that was 30 dollars and said I have to pay that as well as what I owe. I hope this company burns down

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• Nov 13, 2023
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Recovery meditation services is not the name, I don't know what the name is. they are located in Atlanta Georgia they have several offices, they are a scam they will call you over and over until you agree to pay. No one will take you to court and you won't get a hearing letter in the mail about when you need to appear don't worry about it and say cease all communications and they can't do anything about it. I have a daughter who went through this bs with them and in the end she didn't need to pay this at all

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- Cleveland, OH, USA • Nov 13, 2023
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I got a call from Nancy Jackson. She said she worked for Remedy Mediation Services. She knew my address from 15 years ago. She told me I owe a debt from US Bank from 15 years ago. I asked about validation of debt, and fi she could mail it to me. She wanted me to sign through DocuSign. She told me she would garnish my wages. She said the charges were like $1700. She said she could get it down to $600. Then she offered me a settlement today of $383. then she said she could take $200, then the line cut off. She called back and said it would be $232 to cover their processing fee. She said if I didn't pay it, she would move forward with a lawsuit, and send the papers to court, and I would not be able to open an account, and I would have to get paperwork from my employer to begin the garnishment. I called US Bank and they said it's been so many years ago, they couldn't say what happened to the debt.

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• Nov 06, 2023
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I received a call with a woman who spoke fast. She kept trying to get me to give her my ss number or to verify it. She said this 2as to mediate some court case. I asked her to send me paperwork. She said they had. That they needed to mediate to get my input before going to court. I stated if I'm being taken to court I should receive something about it in the mail. She basically stated they didn't have to send me anything about court. I said I did not know if she was real or not or a scam. She said 8 has 48 hours to call them back and verify my info then hung up. They called from 507-701-8986

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• Nov 13, 2023
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Call fdcpa immediately! They legally cannot threaten you with court

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• Nov 09, 2023
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Yea I got the same call… Scam, all back up docs with your info, signature etc, need to be presented to confirm their claim. If they can’t, it’s a scam. They just pull our info from whatever database, our info was sold between 3rd party companies, to try to scare us into patting a fake debt-scam… AND it’s the holiday season too! Some people are really sick up do this to others.

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• Nov 03, 2023
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Scammers Phone number- 1-855-485-6689
Remedy Mediation Solutions/Remedy Mediation Services
Address- 2296 Henderson Mill Rd NE, Atlanta Ga. 30345

My experience is the same as everyone on this list. I received a call last Friday 10/27/23 around 1:45pm in the afternoon from 502-556-8611-It comes up as Bloomfield Ky on the caller Id. The lady that I spoke with spoke very fast. She knew I had just paid off a debt last month, she knew I had a 2016 Nissan, Long story short she claims that the company "web loan" was suing me for the unpaid debt that I supposedly took out a loan March 2012. Now mind you that is almost 12 years ago. She stated that she didnt have the exact name of the original company that once I take care of this I would get all info in writing. She was going to be in the office 2 more hours and told me I had to pay $2,006.28 by 4pm or they would release my file to the courts , I would be summond to court, possible garnishment and this "web loan" would take a lein out on my car. and come get it till my debt is cleared. They had me very rattled... I didnt get my car till 2016 but all this info they knew is public record. See below the email that was sent when I requested info. Also this morning I received yet another call but I didnt answer. SCAMMMMMMMMMMMMMMMMM I am about to lose my mind!

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• Nov 03, 2023
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My experience with this company has been just like everyone else here. They called and text my family several times even when I told them to stop. It took 4 calls to get them to stop harassing my parents. When asked details about this so called loan, the responses were vague. It was taken out in 2013 apparently. The address that they had for me I had not lived at in over 15 years and was not even living there at the time of this supposed loan. The SSN that they had on file was my old phone number. I spoke to a manager who stated "if the SSN# is not correct, don't worry about it." She followed up with the same letter that pretty much everyone here got.

Remedy Mediation Solutions
2296 Henderson Mill Rd NE
Atlanta, Ga. 30345
TEL: 855-485-6689

09/22/2023

Original Lender: EZCorp EZ Money
Account Number: *32539106
Reference Number: 473128
Balance Due: $844.00

Our records show that your previous account was left with an outstanding balance that is currently in the amount of $844.00.

In order to prevent further collection activity on this account, you must remit payment immediately. You can contact our offices today to negotiate a settlement amount to resolve your past due account. This requires your prompt attention; continued disregard of this matter is not advised.

Due to a contractual obligation you signed with the financial institution you were obligated to leave any accounts with the financial institution at a zero balance, in order to not become a candidate for Chex Systems. A Chex Systems submission can impact your ability to open any new bank account or have debit card privileges.

If you have any questions, or would like additional information regarding your delinquent account, please contact our offices immediately.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.

Sincerely,

Fran White
Account Representative
Toll Free # 855-485-6689

So this morning I got yet another call from them. I explained that I have gone over all this and that according to the manager I had spoken with that my info on file was incorrect and I was told this was a done deal. This woman proceeded to tell me there is a court date pertaining to this loan and that they could not provide me with any information. She stated that I will get the details once I appeared in court. I told her that was not legal and if they were trying to get judgement against me, I have the right to get the details in writing prior to the court date. After she dismissed my statement, she asked if the last 4 of my social was XXXX. After 2 months of having the wrong social on file suddenly they have the correct one? Shady. Additionally, she told me the names of people that I had supposedly listed as contacts. Clearly she went to Google and simply found relatives that at one point in time shared an address with me. After explaining to her that 2 of those people I would never use as contacts and that the third has not lived in the US for 20 years, I told her I knew she was lying. I also pointed out that if this was a legitimate debt, it would have been on my credit report, which it is not. She continued to threaten me with legal action so I just hung up. These people have to be stopped.

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• Oct 27, 2023
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I received calls from this “company” on my personal cell, my husband’s cell, & at my current employer’s office claiming they are attempting to settle a debt before it’s sent to county court and a Lein could be placed on my spouse’s truck or my house or garnishment if wages. They told me that it was for a web loan through EZCorp EZ pay over 10 years ago. They said my bank confirmed that the money was deposited into my account in 2011, claimed I made a few payments on it, but then didn’t complete the repayment. They confirmed the employer name I worked for in the year they claim I requested the loan, the address I was living at at the time, & my current employer name. I requested documentation and they emailed me a generic letter claiming the balance I owe but could not verify the original amount of the said “loan” I took out. They said I would get the specific information if it went to court. They said if I did not settle right then they would forward everything over to the county court. They kept giving me different payment options and when I told them I needed to discuss this with my husband, they claimed once the call ended then they couldn’t honor the “settlement amount.” Once I informed them I would not make any payments that date, they said they could put a note on the account to call me back in 48 business hours.
Threatening Call - Scam
Threatening Call - Scam
Threatening Call - Scam

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• Oct 31, 2023
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I just got a phone call from them stating the same thing, they find your information somehow and run it through a system, to fake deck collection, between the lies and gaslighting about what you allegedly owe, it’s ridiculous, and how dare they call family members telling them about anyone’s business, raising their blood pressure with lies. This company wasn’t able to provide anything in writing regarding any documents. A real debt collector should be able to provide past documents of loan agreements, history of payments that were made anything in black-and-white to back up their claim… also, I was told any debts past 4-5 years, legally is not collectible ( depends on the state). The original owner can pursue the debt, but they cannot pursue in court because of how long the debt is. Sorry this happened to you. It’s very frustrating and ridiculous.

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• Oct 26, 2023
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The same people called me from (470)443-9313 and also called and left the same message to my parents and two sons. I also emailed EZ Money and let then know these scammers are using their name to try and scam people out of money. They always say they can't sent paperwork and they said you never responded to the paperwork that was sent because I was never sent paperwork. These people are thieves. I got the email below and I responded with this because an attorney told me exactly what to say. I demand proof of debt in writing including any contracts, statements, invoices, ledgers, payments, etc. per the fair debt collection practices act.
Only Intended For STEPHANIE C
Inbox

[email protected] via sendgrid.net
Wed, Oct 25, 1:27 PM (19 hours ago)
to me

Remedy Mediation Solutions
2296 Henderson Mill Rd NE
Atlanta, Ga. 30345
TEL: 855-485-6689

10/25/2023

RE: STEPHANIE C
Original Lender: EZCorp EZ Money
Account Number: *39317102
Reference Number: 502954
Balance Due: $950.00

Dear STEPHANIE C,
Our records show that your previous account was left with an outstanding balance that is currently in the amount of $950.00.

In order to prevent further collection activity on this account, you must remit payment immediately. You can contact our offices today to negotiate a settlement amount to resolve your past due account. This requires your prompt attention; continued disregard of this matter is not advised.

Due to a contractual obligation you signed with the financial institution you were obligated to leave any accounts with the financial institution at a zero balance, in order to not become a candidate for Chex Systems. A Chex Systems submission can impact your ability to open any new bank account or have debit card privileges.

If you have any questions, or would like additional information regarding your delinquent account, please contact our offices immediately.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.

Sincerely,

David Scott
Account Representative
Toll Free # 855-485-6689

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• Oct 24, 2023
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Totally full of [censored] company that falsely represented themselves as Chex Systems. They won’t answer my calls now that I’ve told them I know they’re scammers. Long and short - tell them you know they are scammers. Tell them you will file a complaint with the CFPB (consumerfinance.gov) and they will likely leave you alone.

Now when I call them they won’t answer.

They provided me with a supposed debt verification that is basically exactly the same as other complaints on this page have identified.
SCAM: Remedy Mediation Solutions/EZ CORP EZ Money

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• Oct 06, 2023
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This so-called company “ call Remedy Mediation Solutions” called my husband and mother asking them to get in contact with me regarding a pending civil action against me. I called them back & spoke with Loretta, she said i took out a loan years ago but couldn't tell me when it was taken out with EZ CORP/EZ MONEY and never paid the loan in full. I never heard of this company and asked where the loan originated from she said she's have to transfer me to her supervisor. They knew the last 4 of my social, a previous employer from over 7 yrs ago and what bank i use. The supervisor told me i had to pay the balance in full --$519 or ask for a conformation hearing with a lawyer and i was end up paying a lot more money than the $519. My answer was I'm not paying for a loan i never took out. The supervisor then said if i think someone stole my identity, i should pay the bill, they will send all the paperwork along after, that i can bring to the police department. She said we have your signature on the loan. I asked her to send that over to me and she said no i can't do that. You have 2 options to do--either pay the balance or refuse payment, we will fill a report with check system agency and they will freeze all your checking/savings accounts associated with the last 4 numbers of your social.
Only Intended For CHRISTINE JONES
Yahoo
/
Personal

[email protected]
To:
[email protected]

Thu, Oct 5 at 12:13 PM

Remedy Mediation Solutions
2296 Henderson Mill Rd NE
Atlanta, Ga. 30345
TEL: 855-485-6689

10/05/2023

RE: CHRISTINE JONES
Original Lender: EZCorp EZ Money
Account Number: *455858996
Reference Number: 488112
Balance Due: $519.00

Dear CHRISTINE JONES,
Our records show that your previous account was left with an outstanding balance that is currently in the amount of $519.00.

In order to prevent further collection activity on this account, you must remit payment immediately. You can contact our offices today to negotiate a settlement amount to resolve your past due account. This requires your prompt attention; continued disregard of this matter is not advised.

Due to a contractual obligation you signed with the financial institution you were obligated to leave any accounts with the financial institution at a zero balance, in order to not become a candidate for Chex Systems. A Chex Systems submission can impact your ability to open any new bank account or have debit card privileges.

If you have any questions, or would like additional information regarding your delinquent account, please contact our offices immediately.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.

Sincerely,

Loretta Stevens
Account Representative
Toll Free # 855-485-6689

--
CONFIDENTIALITY NOTE: This message and any attached files transmitted with it are intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication, or taking any action in reliance on the contents of this information is strictly prohibited. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

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• Oct 24, 2023
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These scammers told me all the same thing. You can get a free report of what is in chex systems and you can dispute directly with chex systems and do not need a lawyer. Simply go to Chexsystems.com and follow the directions to get your free report online - which is delivered instantly from the website. Check this every week and if anything does pop up - then you can dispute via Chex Systems and likely would not need a lawyer.

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• Sep 25, 2023
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This so-called company “ call Remedy Mediation Solutions” called a couple of my family members asking them to get in contact with me regarding a debt that I had. I called them and told them to stop calling my family members and also asked about the debt they claimed I owe. All of the information they had was false and the email address that she had for me is one that I have not used for at least 10 years. The debt they said I owed from easy EZ pay, EZ money was fraudulent. I never heard of this company and I know I don’t owe them anything. They had the nerve to say I owed them $2000+ but they would be willing to settle for $800+ since I was never officially notified of a debt even though she also said that I made a few payments, but then stopped. This is a complete scam and I hope they end up having to pay for it. They are trying to use scare tactics to get money out of people and has the nerve to Google family members information and reach out to them.. I am in my 60s and I am also hoping to find a way to charge them with senior abuse.
Calling Relatives

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• Sep 19, 2023
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They are trying to say a loan was opened up in my name but have all my information incorrect. I've never had a payday loan and they even had my place of employment incorrect. I wasn't even employed at this time and was a stay at home

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• Sep 13, 2023
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Called from 828-820-2332 on my cell phone saying that were calling about a legal matter for my husband and that he owed $1,283. They confirmed the last four digits of his social. When I asked to send this in writing because he was in the hospital they said they would have to forward the call to their supervisor because only they can approve to send letters. When I then said I was his wife she said oh then I can talk to you about it so you won't be penalized for his debt. They said the lender that was taking legal charges against him was EZ Court. I said never heard of them before. She says let me put you on hold to connect you with my supervisor. While on hold I am submitting this so others can beware.

We are in a time where everyone is fighting to stay afloat and how sad it is to see companies try to rob and discredit the less fortunate. Unbelievable.

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• Sep 12, 2023
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They called and said I owed a debt from an address I lived at over 18 years ago. Then had an email address I only have had for 15 years, saying they were taking steps to go to court and that I needed to pay immediately. I asked for Proof and they sent me the info below which basically says nothing that would prove I owe anyone any money.

Remedy Mediation Solutions
2296 Henderson Mill Rd NE
Atlanta, Ga. 30345
TEL: 855-485-6689

09/12/2023

RE: LAURYN KEARNEY
Original Lender: Web Loan
Account Number: *5650410
Reference Number: 249349
Balance Due: $650.00

Dear LAURYN KEARNEY,
Our records show that your previous account was left with an outstanding balance that is currently in the amount of $650.00.

In order to prevent further collection activity on this account, you must remit payment immediately. You can contact our offices today to negotiate a settlement amount to resolve your past due account. This requires your prompt attention; continued disregard of this matter is not advised.

Due to a contractual obligation you signed with the financial institution you were obligated to leave any accounts with the financial institution at a zero balance, in order to not become a candidate for Chex Systems. A Chex Systems submission can impact your ability to open any new bank account or have debit card privileges.

If you have any questions, or would like additional information regarding your delinquent account, please contact our offices immediately.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.

Sincerely,

Loretta Stevens
Account Representative
Toll Free # 855-485-6689

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• Sep 19, 2023
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I'm having this same issue and have never had a payday loan

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• Aug 30, 2023
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08/30/2023

RE: ROBERT GAFFNEY
Original Lender: Approved Cash
Account Number: *8872908444
Reference Number: 469278
Balance Due: $722.00

Dear ROBERT GAFFNEY,
Our records show that your previous account was left with an outstanding balance that is currently in the amount of $722.00.

In order to prevent further collection activity on this account, you must remit payment immediately. You can contact our offices today to negotiate a settlement amount to resolve your past due account. This requires your prompt attention; continued disregard of this matter is not advised.

Due to a contractual obligation you signed with the financial institution you were obligated to leave any accounts with the financial institution at a zero balance, in order to not become a candidate for Chex Systems. A Chex Systems submission can impact your ability to open any new bank account or have debit card privileges.

If you have any questions, or would like additional information regarding your delinquent account, please contact our offices immediately.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication was sent by a debt collector from a professional debt collection agency.

Sincerely,

Julia Walker
Account Representative
Toll Free # 855-485-6689

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• Aug 29, 2023
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Saying that I owe a Web Loan.

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• Aug 23, 2023
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Received a phone call from Todd Rossi stating I owed a debt from a loan I supposed took out years ago and that the parent company for the loan was EZ Corp EZ money. They could not tell me when I took out the loan or give any in depth info other than the last 4 of my social and a previous employer from a decade ago. He also stated he had an affidavit to be filed to be filed in the county I’m currently living in. Why would would it be filed in this county? Also, he stated my accounts were gonna be frozen and I would be served papers to go to court. I knew this was a lie because I’ve only ever taken out payday loans which are automatically deducted from my account. So how would I owe?! I then looked on here and saw they have tried to do the same to others! Please be careful! I hope this helps!

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• May 11, 2023
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Received call from two different numbers. First was 727-999-3898 and then when that call got dropped, I got the call from 321-635-2250. They claim I owe an outstanding loan, applied for in 2019, and deposited in June of 2020. OK. They claimed I received numerous collection calls with no avail, and they plan to file a civil fraud case tomorrow at 11am. I got them to email me additional information, which was a generic email regarding the outstanding debt. The person I spoke with, Madison, from Remedy Mediation Solutions, also claimed they are a mediator and not a debt collector, although the bottom of the email sent to me has the debt collector legal disclaimer. The email was sent from [email protected]. I contacted my attorney about this matter as well. Normally I ignore these scam calls, but this one was very interesting. They had my address, last four of my SSN, everything. Further, I have no recollection of this loan, and this EZCorp company they claim was heavily sued, and EZ Money has no record of me.

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Phone calls non stop about a payday advance loan. Said they were filing in court tomorrow for legal action. A cash advance that I supposedly took out in 2018 , however we filed bankruptcy in 2021 so there would be nothing and I have no memory of this loan. She gave old information had nothing updated. Said I needed to pay a settlement or I was going to be arrested.

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