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Prime Tech Support Reports & Reviews (1)

- Amarillo, TX, USA
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I was trying to put Prime Video on our Smart TV using my iPhone to access my Amazon account. Once I logged into my Prime account I got a phone call from some man saying he was with tech support and asking me to take a picture of the pass code message the TV was showing me. I was not able to do what he asked and he just said we can go about it a different way. He then instructed me to go to the App Store on my cell phone. He directed me several places to download apps, like games. Then he asked for my CC information to pay for them. I gave it to him and then later became suspicious and hung up on him. Shortly there after I got an email from Amazon to change my password which I did. Although there were charges for things on my Amazon account briefly they later disappeared after I changed my password and logged on again.

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