SCAMPremier Trust Store Reports & Reviews (54)
Premier Trust Store Contacts
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premiertruststore.zendesk.com
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Premier Trust Store/Cozy Knit scammers
They have moved their warehouse to China and if I wanted to send the item back it would be at my expense! I replied stating their return policy, they literally sent the same email but ending it with a sentence saying they do not supply return labels.
Cheat & mislead customers
Not trustworthy
Fraud
Seednerds SCAM
Sent seeds from China that look nothing like the claimed products
I grew concerned when I didn't get a shipping notification in the next few days. I went back to the website to check the status, checked tracking, and found my order was shipping from China. At that point, I contacted the company via email because I felt like I'd been mislead about their company and sourcing. This began a long chain of emails to and from a company called "Premier Trust Store" which is apparently behind the Seed nerds website. Most have been super generic and feel AI generated. None actually addressed my concerns. At this point I did what I should have done before ordering, and I checked online for any reviews or info on the company. I found many complaints posted on the company's facebook page.
Eventually, long after the shipping time frame advertised on their website, I did receive an envelope of seeds. They were in little plastic bags with a paper that said which species were in each bag. They did not look like any flower seeds I've planted before. I searched online for pictures of each species I'd ordered. None of the seeds I were sent looked anything like the species they claimed to be. Some of my favorites-- a bag that is supposed to be a Pollinator mix of a bunch of different flowers-- I was sent all one variety of seed (and it doesn't look like a flower). Another great one was a milkweed plant. The seeds they sent look like lentils. Obviously I'm not going to plant these because i have no idea what if anything would grow from them. I've sent pictures to the company and asked for a refund and keep getting very generic responses. I've filed a complaint with Paypal. Still waiting to see if I get my money back.
Thieves- Scammers Seed Nerds-Premier Trust Store
They got this elderly disabled "indegenous native " for 33 dollars.
So im going everywhere on internet to warn people and give them some free advertising.
Reported this scam
Returns
e-mails I will NEVER see my money! I bought a pair of boots from The Boston Boot company. What a flipping joke! It's a scam for sure.
I purchased a pair of size 44 casual shoes, and after an extremely long time a pair of size 41 arrived.
I immediately advised them within 24 hours of the error, and within 48 hrs, was contacted by a ‘Donna’, who gave me the option of a replacement or a refund.
I opted for a replacement, and after 2 months , contacted them to see where the item was.
After 48 hrs I received a ‘scripted’ response, advising me that my claim was beyond their ‘so called’ 30 day warranty.
After three more attempts to draw their attention to the history of the transaction, ie dates etc., I received the exact ‘scripted’ response that they no doubt use for all dissatisfied customers.
My advice to anyone considering a purchase from Premier Trust Store, is DON’T !
Better to donate your money to charity, or burn it
Premier Trust Store
Thank you,
Clorinda Mason
Promised refund
They keep asking for all kinds of info, and it goes on and on.
Now they want me to go to PayPal. They promised 20%.
Just keep asking and goes on and on. Lost my only child recently nd told them this
and do not give a damn.
I ordered size 13, company sent size 10, and has done nothing to make it right
Bait and Switch