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Piggy Ship Inc

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Piggy Ship Inc Reports & Reviews (1)

- Trenton, NJ, USA

I placed an order in early-mid November and unfortunately, this company took extremely long to pick it up from customs and eventually this package varying my kids Christmas presents was lost.

Despite my best efforts, due to the company’s failure to deliver the package in a timely manner, I had to cancel the delivery to get a refund and thankfully I was able to reorder what was left in stock. I updated my account settings to prevent this company from being used to ship my future purchases.

As for your customer service, well that was a joke. I attempted many times trying to find the package via “customer service” and it was beyond frustrating because there is actually zero customer service due to your bots. I eventually spoke with someone somehow or who knows could have been a bot pretending to be a person. Either way, I was told the package would be delivered within a few days of speaking to them. He did not indicate if there were any issues that would prevent my package from arriving. This was yet another lie!

I observed that it was eventually picked up and was on its way to be delivered but clearly was lost again. Tonight I received an email indicating that the item was returned to the vendor because it had the wrong address and there was no way to contact someone. This is the biggest lie and the company should be investigated and shut down because there is absolutely no reason this package was not deliverable.

I firmly believe this company is truly a scam and moving forward I will cancel any order if this company is ever selected from a business to send a package to me in the future. Sadly, this isn’t my first failed delivery from this company so because a previous ordered package was lost as well. Eventually it arrived after my numerous attempts to find it but of course it arrived too late. Thankfully I was able to return the shipment and received a refund then as well.

Clearly I am not alone after reading about customer reviews according to BBB.

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