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Piano Donation Offer - Moving Fees Scam

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Piano Donation Offer - Moving Fees Scam Reports & Reviews (3)

- Olivebridge, NY, USA • May 27, 2025
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I was forwarded a email from someone who works at our nonprofit, that a lady named Bianca Howard was trying to "gift" her late husband's Yamaha Baby Grand. She directed me to talk to her moving company called Moving Department E.M.&.S. who provided more details, gave delivery options, and had me pay through Zelle, Cashapp, Paypal, or Wire. I thought that was odd.

Messages:

From Bianca:

"Hi ____,

Thank you for your prompt response. I wanted to provide a few more details about the Yamaha Baby Grand Piano (GC1 model) that belonged to my late husband. The piano measures 151cm by 146cm and was last tuned about eight months ago, shortly before his passing. It’s just about a year old and remains in impeccable condition.

As I prepare to move into a smaller home, parting with this beautiful instrument is incredibly emotional. Selling it doesn’t feel right; it would be like letting go of a part of him. I’m hoping instead to find someone who shares his deep love for music and will cherish it as he did.

The piano is currently in storage with a reputable moving company, and they can deliver it to the new owner at their expense. I’ve attached some photos for your reference.

If you’re interested in giving this special instrument a new home, please feel free to reach out so we can discuss further.

Thank you again.

Warm regards,

Bianca"

From moving company:

"As for the piano fitting through the door: most standard doors are typically wide enough for an upright piano, so in most cases, it’s not a problem. We have a professional piano moving team that will handle the entire process, so there’s no need to worry.

Please find the payment details below.

Kindly proceed with the PayPal Transfer of ($660.00) into our Broker's Zelle Address as stated below.

Zelle info: [email protected]

Name: Jeri Crawford

Payment Reference: *********.

Please ensure payment is made within 12 hours. If this deadline cannot be met, kindly verify with us before making the transaction. We also require you to send us a copy of your payment slip or screenshot as proof of your transaction.

Upon confirmation of payment, we will promptly provide all necessary details, including your tracking number.

Thanks for your understanding;

We serve for your comfort.

Sincerely,

Erin Leyen

(Moving Department E.M.&.S)"

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- San Marino, CA, USA • Dec 12, 2024
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facebook post about free stein way piano giveaway due to husband passing away and listed location as Huntington beach, CA but upon conversation referred us to a trucking company by the name of North American Freight that reportedly has the piano in storage in New York. Asking for around $600 to deliver the piano in a 7 day delivery and charging more if delivery time is shorter. none of the company's info on its website is searchable anywhere else and the company refused to provide USDOT number.

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- Omaha, NE, USA
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The scam began with a very well written email (possibly using AI) from a Charlotte Hughes wanting to donate her late husbands Yamaha Baby Grand Piano. There were several legitimate looking pictures attached. She also stated, "If we do not want the piano, she would check with a different organization." The only request was that the beneficiary (us) cover the moving expense from the moving company that Charlotte had hired. She told us to contact them at their email address "[email protected]". After offering five different cost estimates ($1,950 next day- $1,220 3 day- $870 - 6 day - $730 9 day- $620 12 day), we still continued trying to process a payment and get this "piano" delivered. When asked to provide financial information (a W9 form) to complete the payment... the responding emails ceased. It was then that we realized this was an elaborate scam.

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