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PayPal.com Reports & Reviews (55)

- Venice, CA, USA

I received an email that I had an invoice that wasn’t paid for$950. I called the 802 area code number and they answered they were paypal. They said it was for a laptop.

I said I didn’t order one. They said I had a scam on my account from Columbus,Ohio.

How is that what is said so quickly and if there is why would they say at first that I have an invoice if something is a scam.

But I didn’t say anything to see what else they had to say.

They said they needed to see what was going wrong and to open my APP. I suddenly remembered they can access things if you open APPS and things. And I faltered. But then I remembered it was a different account than I use at all. The one spoken about had problems from other issues and I couldn’t use it. So that probably wouldn’t even be true someone could try to bill me.

I said to him that my PayPal APP opens a different account and he hung up on me!

Several letters addressed to me were sent to my mom's house saying I was overdue on credit card payments. The letters said they were from PayPal/Synchrony Bank. I have a PayPal account, but I never signed up for a credit card through them. My account also has a different address listed than the one they sent the letters to. I have called PayPal customer service twice and was told both times that this it is a scam and to ignore the letters.

- Fresno, CA, USA

Paid $207.00 to send $200.00 to a friend. He informed me that he never got it. I registered a complaint with PayPal and no one has responded. Its been over 2 weeks.

- Rhome, TX, USA

Scammer attempted to remove money from a former PayPal account that has been closed for several years

- Silver Spring, MD, USA

The scammer is using a flaw in PayPal which allows them to send from [email protected].

Improper vetting of sellers on PayPal.

I received what appeared to be a legitimate PayPal invoice, from a company with which I was unfamiliar. I reported the invoice to [email protected].

Email states: "Here's your notice

Microtik LLC sent you an invoice for $563.00 USD with a link stating 'View and Pay Notice'.

Buy now. Pay over time.

Simply select PayPal Credit at checkout and enjoy. No interest if paid in full in 6 months. Subject to credit approval. See terms. US customers only."

I received an invoice from PayPal for Microtik LLC. There is no other information attached to the invoice, just a dollar amount they want me to pay. I cannot find a record of this company at all.

I was sent an email from the [email protected] address regarding an unpaid invoice. There was a number to call if this seem inaccurate. I called the number and in their attempt to troubleshoot, conned me out of the $1917. I have phone numbers and call recordings to back this up, The claimed they worked for PayPal, but obviously did not.

They used the phone numbers 612 813 9881 & 612 444 4232.

Then then flooded my phone with calls and attempts to take even more money from me.

J**** Smith

Paypal Product Manager

(877) 296-9923

Sent Invoice for products we didn't purchase.

- Folsom, CA, USA

Pretended to be a merchant on PayPal.com requesting $500.00

See attached screenshot from paypal.com with phony PayPal Helpdesk phone number.

- Houston, TX, USA

Two e-mails were sent from paypal, stating my account was being debited. By a "James Serrano". I went to to the paypal site on my phone and got paypal's number. When I called the number a suspicious voice came on the line. It sounded like the person was in there home with casual/socializing noise in the background. I stated that the situation will be reported and closed the call. I immediately closed my paypal account, deleted the app from my phone and made this report. The number I called was 888-809-8283 a paypal number. The entire experience made me extremely uncomfortable and I will not use paypal or recommend it to anyone. They have poor security measures and little regard for their customers. You cannot even get a live representative to assist with help. POOR!!!

I was notified by PayPal of suspicious activity on my account. I verified the email was generated from PayPal and then viewed my PayPal account, and indeed, there was suspicious activity. I called the # provided however, the # was right to the scammer. Of course he was most helpful and wanted to make my account secure. (Hindsight, PayPal is already secure) I gave him access to my computer. He manipulated bank accounts to appear that PayPal deposited $20,000 instead of $2000. I was then told I needed to return it to PayPal. Thankfully the loss stopped at $9k vs $20k. They are shameless criminals and must be stopped.

I got a real charge on my PayPal account, and at the same time an email from [email protected] with a phone number to call.

I called. They said it was PayPal security, they said a hacker had access of my account and computer. And convinced me to install software. They then “accidentally” returned $5000 instead of $500 into my account.

They then started an intense campaign of scare tactics to get me to send the money to them.

Unfortunately I made this horrible mistake.

I received an email from paypal.com. The email address was legitimate. It told me there was fraud on my account. I clicked on the phone number in the email. The phone number let me to fraudster. They asked me to download a Web viewer onto my computer. Then they asked me to open up my bank account. I almost lost a lot of money. I reported this fraud to paypal.com on August 16. It is now August 30, and I continue to receive these emails from PayPal that are fraudulent. In addition after I changed all of my bank account information and got new credit cards, I changed my account information in PayPal. Then I received what I believe was a legitimate email from PayPal asking me to finish setting up my PayPal account. However the legitimate PayPal email did not conform to PayPal security protocols. I find this extremely problematic. I have canceled my PayPal account entirely. I am a palled at a company as big as PayPal cannot get this fraud problem under control.

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