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Online Shopping Scam

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Online Shopping Scam Reports & Reviews (141)

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I called to order a part for my 2008 Jeep Liberty, a rear vent window for $120. When the merchant attempted to initially charge my card, it came up as Mumbai apparels merchant for $115. Than an additional $172 charged to my account. This merchant is fraudulent. The merchant tried to deny it, but that's what the initial name came up as when he ran the card, totaling $287 dollars.

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I ordered a personalized Christmas ornament online after seeing an add on Instagram. Order was mid-November. It shipped from Vietnam and got “stuck in customs” in California and has not moved. I was then notified it had to return to Vietnam. I’ve since then received another tracking number, now from Texas. The customer service emails I receive are stock emails only vaguely addressing my concerns. I’ve requested a refund several times, and no one even acknowledges my request.

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I made an order for a mushroom playhouse from this website https://gilesez.com they took 39.98 from my bank account and sent me leg compression wraps. I have sent countless emails demanding a refund without response. I called and changed my debit card immediately so nothing else could be taken from my account.

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There is a facebook page selling kids shoes they were preorder but kept posting delayed in shipping. I have multiple emails stating the fact then a form to fill out for refunds on cancelled orders and still nothing months later now I am getting no response.

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The scam site listed products at very low prices ans others that are not available

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Replaced an order online for clothing which was $68 on my credit card they provided a fake tracking number and no not able to email or contact this business

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I ordered 2 pairs of women’s bootie shoes for $67.99. They were fraudulently sold as Clark’s Shoes Sale. They used real Clark’s ads with pictures of their good quality shoes. I had no idea it was a Chinese company when I placed the order. When I didn’t receive the boots , I tracked them online and found that they were coming from China. After a month, I received them. They were extremely, cheaply made with poor quality materials that lacked proper stitching. Terrible products. I was suckered and want my money back. I have tried to contact them for a refund, but will probably never hear from them or ever get a refund. Lesson learned!! I just don’t want anyone else to fall for their scam. Please check on this! Thank you

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I ordered bean bags from this company. They sent my a pen. When I reached out, they told me to reach out to their vendor, send back the pen (without a prepaid shipping label) and told me they’d give me 45 % back if I didn’t want to return it. I asked if they were going to send me a shipping label. They came back and offered me 50 % back, and asked me if I accepted that offer. Hmm. I asked for a shipping label again. I’m waiting to hear back, but it doesn’t look promising.

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Facebook ad for cast iron cookware for $29.99. Never received merchandise several emails back and forth where they state merchandise is delivered and use a PO Box as delivered to

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Ordered a Christmas present for my granddaughter and it was never delivered. I am not getting responses to an email or the website chat.

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- Lisle, IL, USA
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A necklace was ordered off a targeted ad on social media. Item took over a month to be delivered. When delivered, VERY poor quality. Poor packaging, mishandled and missing components to the piece. I.e. the necklace. The only thing that was sent was a small, low quality pendant that was mishandled.

I have tried to get a refund and send the item back, to which the “support team” is try to negotiate giving me % off new items or refunding me back only a % of what I paid. They’re also demanding that I pay for shipping back to China.

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- Oklahoma City, OK, USA
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Ordered a Christmas Day Sale

§ Board Game Touchscreen Table (Includes over 50 Games w/ WIFI

Downloadable Appsx1…)

Received a pair of pressured leggings.

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- Oklahoma City, OK, USA
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They marketed on Facebook

ORDER #11893S62551

Order submitted on 12/3 and was never received.

Ladderlamp.com

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- Clinton, OK, USA
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I ordered 2 bedside tables and received 2 pair of black winter gloves.

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- Florence, MS, USA
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Ordered a kids atv for grand children. Emailed to get estimate on shipping about 3 weeks after order and got no response. Called the number listed for the business and spoke with a man who said he does not sell kid atvs and that he had received about 5 more calls inquiring about shipping of ordered atvs. The website was taken down at this time also. My credit card company initially investigated, but now have closed the investigation and are charging me for the item I did not receive. I have recently again tried to contact the company. The phone number listed is a recording that offers savings on flights and internet. The address listed for the company belongs to a TGIF restaurant.

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- Weatherford, OK, USA
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I ordered 3 items from this company that I did not get. The first thing they told me my order is going to be split because one of the item was a hot item. The next time they gave me a tracking number and said 2 of my item has been shipped. I checked the tracking number and it showed it was in Texas. After 3 days all showing the package had not moved I called UPS and they told me this package has not been turn over to them. This company is one big scam and you will not get your order and will be out your money because you can’t do anything because they are in China.

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- Oklahoma City, OK, USA
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I was supposed to get a new smart tv 33"-55". Today on Christmas Eve I got my order today in mail and they gave me a calligraphy pen instead here is a picture. I have personal email that came from them I have emails I sent to them and with their response I put down a review today or what they did do to me with the picture of the calligraphy pen and they deleted it off their website. There's no phone number to contact them the only way you can contact them is by email or putting out a review or when you put out a review you don't get a response.

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- Reading, PA, USA
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Searched for a product online, this website came up advertising the product. Placed an order paying with credit card. Got an order #. Got an email saying order shipped but no tracking information provided. 20 days later still no item. Multiple emails asking for tracking information, customer support will not provide any. Keep being assured it is coming. First was told UPS, then was told FedEx. The phone number on the website is always busy. All emails for customer support come from the same person, Steve.

Charge on credit card is not under this company name.

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- Oklahoma City, OK, USA
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They kept sending messages saying the product was on its way but it never came.

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- Yukon, OK, USA
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Purchased generator that wasn’t delivered. Credit card money withdrawn front account but didn’t receive generator. Home address given.

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