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Online Shopping Scam

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Online Shopping Scam Reports & Reviews (176)

- Odessa, FL, USA • Dec 20, 2024
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I made a purchase for a family set of pajamas from OTHERAN in October which after stating it was delivered a month and a half later, never arrived. I reached out to the company to rectify the situation, and was told they would "reship" the merchandise. I waited another 10 days, and the website said "delivered". Again, no package to be found anywhere. I contacted them yet again, and received no response this time around.

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- Tarpon Springs, FL, USA • Dec 12, 2024
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Made a purchase. Was given confirmation number and a tracking number. They use Track718 if that’s even real.

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- Zephyrhills, FL, USA • Dec 05, 2024
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tried to purchase a Christmas, took money no tree was sent. It has been over a month. I have disputed the charge with my bank

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- Spring Hill, FL, USA • Nov 27, 2024
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Saw a social media advertisement for a permit Christmas tree and it was really pretty. I went to the website and it looked legit and it used "paypal” so I ordered it. Of course nothing ever came and the tracking company they use (17track) is totally in on this scam because like many other (you can look up reviews) they say they delivered it and that’s not true. I have a camera and spoke with my mailman and there was never any package delivered. I reviewed my camera footage and nothing. This has happened to so many others and I feel so foolish. Will never order anything from China again.

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- Elgin, IL, USA • Nov 15, 2024
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I paid *** for 2 Snuggies. It shipped to an incorrect location by FedEx. I could not resolve anything with FedEx since I was not the sender. I have inquired 3 times and the only means of contacting them ([email protected]) and have gotten no response on refund or replacement. Their website has now disappeared as well.

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- Edmond, OK, USA • Nov 14, 2024
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Business seemed reputable. Made an online order. Chinese company. No product received.

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- Durant, OK, USA • Oct 29, 2024
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Woman Within ad posted on Facebook this is typically the time they clearance summer wear so I placed an order. Monies were debated from my bank, receipt x2 was emailed. After 10 days I contacted the seller. They advised me to wait. It's now been almost 6 weeks and I've not received my order. I've been in contact via email numerous times without resolution. Today the carrier whom they've refused to name, shows that delivery was made.

I contacted the company again to no avail.

I just want my money back at this point.

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- Hudson, FL, USA
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Made a purchase on March 5th after seeing a TikTok video. I emailed on April 14th asking where my order was and I never got a response.

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- Tampa, FL, USA
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Seen discount clothing add online and purchased a lot of clothes'. Received email originally from [email protected] with order # and details about delivery saying carrier is other. Every time you go to the site it would show discounts at 90% off with lots of options.

After tracking order via a FAKE tracking carrier (https://www.track718.us/en/detail?nums=SJHSD18372169YQ) and sending lots of emails for updates I get an email after a month saying delivered but with a future time.

Nothing received and no one will now respond via that email. Weird thing is now when I go to the site it looks totally different and has an email to contact of [email protected]. When I click view my order now it says it doesn't exist.

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- Cape Coral, FL, USA
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Ordered 2 evening gowns from website and paid. Never heard anything else from them. Tried to contact but no luck

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- New Port Richey, FL, USA
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They have ads galore on Facebook and say they are 5 star reviewed. They were to send me replacement for the defective pair I bought and never received them.

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- Clearwater, FL, USA
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They claim they delivered package but no package arrived. I have security cameras and was home. There was no delivery made to my home.  I attempted to buy gas cans from social media app instagram.

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- San Antonio, FL, USA
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Provided a tracking number from Yun Express, which showed delivery to Alabama. I am in Florida. Now their website is down and email does not work.

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- Emmaus, PA, USA
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While shopping for a older Pella casement window operator, I found this site with a very good price and free shipping. I started the order and provided my name, street address, email address, and phone number. However, during checkout, I was redirected through a strange site and ended up at a Pay Pal login site. There were also two buttons: one to select alternate credit card payment, and one to "return" to the "original site": "Sawgy Kush". I immediately became suspicious and canceled from that page without doing anything further. I went back to the Doors and Windows site and read some of the 'fine print": Terms and Conditions, Shipping, FAQ, etc. All were written in a oddly stilted and ornate style that is clearly not that of a native English speaker. I then did a 'whois' on www.doorsandwindowsli.com and found it is registered in China. I searched for the street address in Nebraska and found it was the same as a different business, "Cornhusker Glass", but the phone number didn't match the Doors and Windows phone number. I then search for that phone number and found this ScamPulse.com site with a previous report for the same Doors and Windows site, with the same sketchy contact info and too-good-to-be-true prices. So thanks to the original reporter - I didn't lose any money, only my contact info.

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- Blanchard, OK, USA
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Saw an ad for a “Snugglepuff” giant beanbag on instagram. Ordered it, and they shipped the package directly to Florida and claimed to issue a refund when asked about it. (Not processed yet). At this point, I’m assuming they shipped drugs, because what the hell else goes to Florida when it is meant to go to Oklahoma? That can’t be a typo, because it is too far off from the original address given.

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- Bradenton, FL, USA
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Ordered garment bags from a TikTok post. Received a confirmation email stating the order was received and processing on 2/16 with a tracking number. Today received a small package in the mail containing a gold earring hook.

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- Clearwater, FL, USA
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Gave credit card for $119. Been offered a puzzle for that $119. Over a year still no $119 or product.

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- Oklahoma City, OK, USA
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A website advertising bras and undergarments for plus size women. I went to trustpilot.com and they listed as their business is out of Pagosa Springs, CO and was a verified merchant. They are advertising on Facebook, Instagram, TikTok, etc. Any attempt to contact them about my order has been ignored and my comments on their social media have been removed and reported as spam.

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- Oklahoma City, OK, USA
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I ordered a product from https://officialhydren.com/products/hydren-hydrogen-water-bottle on January 29. The site states that they ship out orders in 24 hours. We are now sitting at February 12 and nothing has arrived.

I went on their site to try to reach out to customer service, there is no email or phone number available to use to reach out to the company.

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- Comanche, OK, USA
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I saw a Facebook ad for discount hoka shoes. Ordered them, got order confirmation but quickly realized it was a scam page and asked to cancel the order and issue a refund on December 21. Was told they were already in transit. Yet to receive any product.

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