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Online Shopping Scam

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Online Shopping Scam Reports & Reviews (170)

- Durant, OK, USA • Oct 29, 2024

Woman Within ad posted on Facebook this is typically the time they clearance summer wear so I placed an order. Monies were debated from my bank, receipt x2 was emailed. After 10 days I contacted the seller. They advised me to wait. It's now been almost 6 weeks and I've not received my order. I've been in contact via email numerous times without resolution. Today the carrier whom they've refused to name, shows that delivery was made.

I contacted the company again to no avail.

I just want my money back at this point.

- Hudson, FL, USA • Jul 09, 2024

Made a purchase on March 5th after seeing a TikTok video. I emailed on April 14th asking where my order was and I never got a response.

- Tampa, FL, USA • Jul 08, 2024

Seen discount clothing add online and purchased a lot of clothes'. Received email originally from [email protected] with order # and details about delivery saying carrier is other. Every time you go to the site it would show discounts at 90% off with lots of options.

After tracking order via a FAKE tracking carrier (https://www.track718.us/en/detail?nums=SJHSD18372169YQ) and sending lots of emails for updates I get an email after a month saying delivered but with a future time.

Nothing received and no one will now respond via that email. Weird thing is now when I go to the site it looks totally different and has an email to contact of [email protected]. When I click view my order now it says it doesn't exist.

- Cape Coral, FL, USA • Jul 08, 2024

Ordered 2 evening gowns from website and paid. Never heard anything else from them. Tried to contact but no luck

- New Port Richey, FL, USA • Jun 28, 2024

They have ads galore on Facebook and say they are 5 star reviewed. They were to send me replacement for the defective pair I bought and never received them.

- Clearwater, FL, USA • Jun 27, 2024

They claim they delivered package but no package arrived. I have security cameras and was home. There was no delivery made to my home.  I attempted to buy gas cans from social media app instagram.

- San Antonio, FL, USA • Jun 27, 2024

Provided a tracking number from Yun Express, which showed delivery to Alabama. I am in Florida. Now their website is down and email does not work.

- Emmaus, PA, USA • Jun 21, 2024

While shopping for a older Pella casement window operator, I found this site with a very good price and free shipping. I started the order and provided my name, street address, email address, and phone number. However, during checkout, I was redirected through a strange site and ended up at a Pay Pal login site. There were also two buttons: one to select alternate credit card payment, and one to "return" to the "original site": "Sawgy Kush". I immediately became suspicious and canceled from that page without doing anything further. I went back to the Doors and Windows site and read some of the 'fine print": Terms and Conditions, Shipping, FAQ, etc. All were written in a oddly stilted and ornate style that is clearly not that of a native English speaker. I then did a 'whois' on www.doorsandwindowsli.com and found it is registered in China. I searched for the street address in Nebraska and found it was the same as a different business, "Cornhusker Glass", but the phone number didn't match the Doors and Windows phone number. I then search for that phone number and found this ScamPulse.com site with a previous report for the same Doors and Windows site, with the same sketchy contact info and too-good-to-be-true prices. So thanks to the original reporter - I didn't lose any money, only my contact info.

- Blanchard, OK, USA • Jun 20, 2024

Saw an ad for a “Snugglepuff” giant beanbag on instagram. Ordered it, and they shipped the package directly to Florida and claimed to issue a refund when asked about it. (Not processed yet). At this point, I’m assuming they shipped drugs, because what the hell else goes to Florida when it is meant to go to Oklahoma? That can’t be a typo, because it is too far off from the original address given.

- Bradenton, FL, USA

Ordered garment bags from a TikTok post. Received a confirmation email stating the order was received and processing on 2/16 with a tracking number. Today received a small package in the mail containing a gold earring hook.

- Clearwater, FL, USA

Gave credit card for $119. Been offered a puzzle for that $119. Over a year still no $119 or product.

- Oklahoma City, OK, USA

A website advertising bras and undergarments for plus size women. I went to trustpilot.com and they listed as their business is out of Pagosa Springs, CO and was a verified merchant. They are advertising on Facebook, Instagram, TikTok, etc. Any attempt to contact them about my order has been ignored and my comments on their social media have been removed and reported as spam.

- Oklahoma City, OK, USA

I ordered a product from https://officialhydren.com/products/hydren-hydrogen-water-bottle on January 29. The site states that they ship out orders in 24 hours. We are now sitting at February 12 and nothing has arrived.

I went on their site to try to reach out to customer service, there is no email or phone number available to use to reach out to the company.

+1
- Comanche, OK, USA

I saw a Facebook ad for discount hoka shoes. Ordered them, got order confirmation but quickly realized it was a scam page and asked to cancel the order and issue a refund on December 21. Was told they were already in transit. Yet to receive any product.

- Brooklyn, NY, USA

I made a purchase a month ago and only received a confirmation email. When I attempted to track it on their website it states that the order is not found.

- Lawton, OK, USA

I ordered flowers for my brother funeral on 29 Dec 2023, but the flowers never arrived so I called the people back and they said it did not get delivered. I called 4 times asking for my refund. They continue to send me to Customer Service, but they continue to say the money is going to arrive in my account. It's been almost three weeks now and they still give me the run-around...

- Canton, GA, USA

I browsed their website looking for an outdoor storage shed for my mother! I found the adequate size at an affordable price!! Then went through the process of payment

information! Everything looked legit, I even received an email with an order number. I waited the 7 to 10 days it said it would take! And have not received what I purchased! As well, I have not received email nor text reply as to where my item is at! Anyone attempting to buy from this site should NOT DO SO!!

+1
- Annapolis, MD, USA

Fake ad in instagram stating a warehouse is closing so all merchandise is 70% off. The website link takes the purchaser to a site with high-branch products with significantly reduced prices. When purchasing the items, an email is sent stating it will be 2-4 days with a follow-up email with the shipping information. The purchase was on 1/2/24. No follow-up email is sent. There's no contact information or URL for the purchasing company in the purchase confirmation email. The CC charge has a different company name. The phone number doesn't answer. There's no website to support the company.

- Duncan, OK, USA

There was an add on Facebook that routed me to this website. I proceeded to purchase an item & none of the emails are available when I asked for a status update on shipping. Order was placed on 1/1/24. I received a text message over the weekend from ************************ about claiming to be with USPS stating there was an issue with my address.

- Marlow, OK, USA

They posted a task to complete one way quoting the task would be complete pending first purchase in the app but once the first purchase was completed I did not receive my money like they promised but instead they switched everything to higher amounts, did not refund my money spent and refused to pay me as they previously stated they would. I took screenshots of the original task and also when they changed them and have copies of all the emails communicating with Testerup.com and myself discussing this and their refusal to pay me for completing the task exactly as they had listed prior to their switching it.

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