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Online Shopping Scam

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Online Shopping Scam Reports & Reviews (183)

- Lithia, FL, USA • Mar 15, 2025
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The order was placed for the 75" DIY White Nutcracker mold, with lights, plays music. This was a buy one get one free order. The order for this request was placed in January 2, 2025. After not hearing or receiving anything the whole month of January, I reached out to the email on the shipping label they provide on a status.

I SENT EMAILs REQUESTING A STATUS in January 28th and 31st and communication twice in February. I have not received my product or any communication since February 3. My last request. This company is a scam and will send you a cheap plastic ring from a bubble gum machine for your purchase. DO NOT USE THEM OR BUY FROM THEM.

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- Land O Lakes, FL, USA • Feb 23, 2025
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I ordered 2 blind dates with a book. They added insurance to the payment. I kept contacting them via email and always got a response but never any product. They finally sent a tracking saying it was delivered to my home but it never was. I have cameras. I repeatedly asked for my money back. Always an excuse.

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- Arlington Heights, IL, USA
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Thought I was purchasing my husband a collectors set of JD Master distiller bottles- Edition 1-6. Was questioning making the purchase and even chatted with someone on how the bottles would be delivered & such. Got an order number and tracking information. The package moved through the system & when it said it was delivered to my address, I knew something was wrong. This should have been a good size box & it was delivered by the post office on a weekend to our small locker - or so the tracking says. When I contacted customer service, they accused me of lying & said they couldn't help me further as the package showed delivered.

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- Bradenton, FL, USA
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I ordered a Christmas tree on the tik tok shop. They sent the order info and tracking via email. When clicking on the tracking it showed a deliver date before the actual day had even occurred. I reached out to let them know it never came and there was no USPS receipt of them getting it. The link for the shop stopped working. I noticed customer serve and eventually found Farmington PTE ltd. I have asked multiple times for a refund and they still won’t issue me one.

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- Plainfield, IL, USA
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I ordered an action figure on the 16th of December for $**. The site said free shipping world

Wide. Today I was emailed saying I owed an additional $230.

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- Saint Petersburg, FL, USA
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I was for a n electric bike on clearance

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- Bradenton, FL, USA
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Placed an order for an item that offered shipping in 7-14 business days. After 21 days/15 business days the order had still not been fulfilled let alone shipped. I reached out to the customer support email and asked to cancel for a refund. After no reply (or automated response even) I followed up 2 business days later. I heard nothing so a few days later I contacted my bank to dispute the transaction since the "company" turned out to be more of a money grabbing black hole. Finally, 7 days later I received a reply saying "now" the order has been fulfilled so i couldn't cancel or get a refund. They provided a tracking number that shows nothing was fulfilled at the time of my emails. I should have been able to cancel my order by those guidelines but they are justifying keeping my money because of a complete lack of customer service. I would be surprised if anything ever arrives.

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- Odessa, FL, USA
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I made a purchase for a family set of pajamas from OTHERAN in October which after stating it was delivered a month and a half later, never arrived. I reached out to the company to rectify the situation, and was told they would "reship" the merchandise. I waited another 10 days, and the website said "delivered". Again, no package to be found anywhere. I contacted them yet again, and received no response this time around.

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- Tarpon Springs, FL, USA
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Made a purchase. Was given confirmation number and a tracking number. They use Track718 if that’s even real.

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- Zephyrhills, FL, USA
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tried to purchase a Christmas, took money no tree was sent. It has been over a month. I have disputed the charge with my bank

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- Spring Hill, FL, USA
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Saw a social media advertisement for a permit Christmas tree and it was really pretty. I went to the website and it looked legit and it used "paypal” so I ordered it. Of course nothing ever came and the tracking company they use (17track) is totally in on this scam because like many other (you can look up reviews) they say they delivered it and that’s not true. I have a camera and spoke with my mailman and there was never any package delivered. I reviewed my camera footage and nothing. This has happened to so many others and I feel so foolish. Will never order anything from China again.

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- Elgin, IL, USA
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I paid *** for 2 Snuggies. It shipped to an incorrect location by FedEx. I could not resolve anything with FedEx since I was not the sender. I have inquired 3 times and the only means of contacting them ([email protected]) and have gotten no response on refund or replacement. Their website has now disappeared as well.

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- Edmond, OK, USA
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Business seemed reputable. Made an online order. Chinese company. No product received.

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- Durant, OK, USA
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Woman Within ad posted on Facebook this is typically the time they clearance summer wear so I placed an order. Monies were debated from my bank, receipt x2 was emailed. After 10 days I contacted the seller. They advised me to wait. It's now been almost 6 weeks and I've not received my order. I've been in contact via email numerous times without resolution. Today the carrier whom they've refused to name, shows that delivery was made.

I contacted the company again to no avail.

I just want my money back at this point.

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- Hudson, FL, USA
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Made a purchase on March 5th after seeing a TikTok video. I emailed on April 14th asking where my order was and I never got a response.

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- Tampa, FL, USA
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Seen discount clothing add online and purchased a lot of clothes'. Received email originally from [email protected] with order # and details about delivery saying carrier is other. Every time you go to the site it would show discounts at 90% off with lots of options.

After tracking order via a FAKE tracking carrier (https://www.track718.us/en/detail?nums=SJHSD18372169YQ) and sending lots of emails for updates I get an email after a month saying delivered but with a future time.

Nothing received and no one will now respond via that email. Weird thing is now when I go to the site it looks totally different and has an email to contact of [email protected]. When I click view my order now it says it doesn't exist.

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- Cape Coral, FL, USA
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Ordered 2 evening gowns from website and paid. Never heard anything else from them. Tried to contact but no luck

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- New Port Richey, FL, USA
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They have ads galore on Facebook and say they are 5 star reviewed. They were to send me replacement for the defective pair I bought and never received them.

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- Clearwater, FL, USA
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They claim they delivered package but no package arrived. I have security cameras and was home. There was no delivery made to my home.  I attempted to buy gas cans from social media app instagram.

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- San Antonio, FL, USA
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Provided a tracking number from Yun Express, which showed delivery to Alabama. I am in Florida. Now their website is down and email does not work.

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