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Online Shopping Scam

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Online Shopping Scam Reports & Reviews (141)

- Bradenton, FL, USA • Mar 12, 2024
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Ordered garment bags from a TikTok post. Received a confirmation email stating the order was received and processing on 2/16 with a tracking number. Today received a small package in the mail containing a gold earring hook.

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- Clearwater, FL, USA • Feb 21, 2024
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Gave credit card for $119. Been offered a puzzle for that $119. Over a year still no $119 or product.

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- Oklahoma City, OK, USA • Feb 15, 2024
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A website advertising bras and undergarments for plus size women. I went to trustpilot.com and they listed as their business is out of Pagosa Springs, CO and was a verified merchant. They are advertising on Facebook, Instagram, TikTok, etc. Any attempt to contact them about my order has been ignored and my comments on their social media have been removed and reported as spam.

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- Oklahoma City, OK, USA • Feb 12, 2024
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I ordered a product from https://officialhydren.com/products/hydren-hydrogen-water-bottle on January 29. The site states that they ship out orders in 24 hours. We are now sitting at February 12 and nothing has arrived.

I went on their site to try to reach out to customer service, there is no email or phone number available to use to reach out to the company.

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- Comanche, OK, USA • Feb 07, 2024
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I saw a Facebook ad for discount hoka shoes. Ordered them, got order confirmation but quickly realized it was a scam page and asked to cancel the order and issue a refund on December 21. Was told they were already in transit. Yet to receive any product.

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- Brooklyn, NY, USA • Feb 02, 2024
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I made a purchase a month ago and only received a confirmation email. When I attempted to track it on their website it states that the order is not found.

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- Lawton, OK, USA • Jan 18, 2024
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I ordered flowers for my brother funeral on 29 Dec 2023, but the flowers never arrived so I called the people back and they said it did not get delivered. I called 4 times asking for my refund. They continue to send me to Customer Service, but they continue to say the money is going to arrive in my account. It's been almost three weeks now and they still give me the run-around...

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- Canton, GA, USA • Jan 17, 2024
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I browsed their website looking for an outdoor storage shed for my mother! I found the adequate size at an affordable price!! Then went through the process of payment

information! Everything looked legit, I even received an email with an order number. I waited the 7 to 10 days it said it would take! And have not received what I purchased! As well, I have not received email nor text reply as to where my item is at! Anyone attempting to buy from this site should NOT DO SO!!

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- Annapolis, MD, USA • Jan 15, 2024
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Fake ad in instagram stating a warehouse is closing so all merchandise is 70% off. The website link takes the purchaser to a site with high-branch products with significantly reduced prices. When purchasing the items, an email is sent stating it will be 2-4 days with a follow-up email with the shipping information. The purchase was on 1/2/24. No follow-up email is sent. There's no contact information or URL for the purchasing company in the purchase confirmation email. The CC charge has a different company name. The phone number doesn't answer. There's no website to support the company.

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- Duncan, OK, USA • Jan 15, 2024
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There was an add on Facebook that routed me to this website. I proceeded to purchase an item & none of the emails are available when I asked for a status update on shipping. Order was placed on 1/1/24. I received a text message over the weekend from ************************ about claiming to be with USPS stating there was an issue with my address.

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- Marlow, OK, USA • Jan 13, 2024
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They posted a task to complete one way quoting the task would be complete pending first purchase in the app but once the first purchase was completed I did not receive my money like they promised but instead they switched everything to higher amounts, did not refund my money spent and refused to pay me as they previously stated they would. I took screenshots of the original task and also when they changed them and have copies of all the emails communicating with Testerup.com and myself discussing this and their refusal to pay me for completing the task exactly as they had listed prior to their switching it.

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- Denver, NC, USA • Jan 08, 2024
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SWIFT LOGISTICS EXPRESS <******************************>

3:16?PM (6 hours ago)

to ************* **************** WELCOME TO SWIFT EXPRESS LOGISTICS!

CUSTOMER SATISFACTIONS IS OUR AIM!

Fully Licensed & Insured Commercial Carrier

UNITED STATES OF AMERICA

DEAR CUSTOMER Ben Cummins

Going through documents and registration papers of your parcel, we found out this parcel does not posses INSURANCE; this is putting your shipment at risk and IS COMPLETELY UNSAFE to ship .

This email is to inform you that your shipment needs to be insured before we can proceed with delivery

According to our policies and with reference to article: 604/025134/57 Order No. 561. US GOV:

All parcels / articles / commodities in all conditions new and used must be insured before shipping

You are hereby required to make available a refundable insurance fee of $102 so we can cover the insurance and proceed with shipping

This fee is 100% REFUNDABLE upon delivery of your Parcel.

Exceptional customer service is our goal and our friendly insurance agents. We are always here to answer your questions and to help with this process.

Trying to process insurance papers for this parcel will cost you over 1,000 USD with at least a month for the papers to be ready. So we work with insurance companies that provide the best of help to all our customers.

They make sure the funds get back to our customers as soon as their parcels are delivered and in case of any unforeseen situations like WRONG DELIVERY, THEFT, ACCIDENTS, DESTRUCTION they will be held charged and will be responsible for compensation to the last dime.

A receipt will be issued upon payment of this fee. You must present the receipt to receive reimbursement.

This insurance is valid for this parcel only, as such; you can send additional parcels using the same coverage for this period.

PAYMENT:

YOU'LL BE REQUIRED TO CONTACT YOUR SENDER WITH THIS FEE TO PAY AT THE BRANCH THE PACKAGE WAS SENT FROM OR WE WILL PROVIDE YOU WITH OUR ACCOUNT TO DO THE PAYMENT YOURSELF DIRECTLY SO YOUR PARCEL CAN BE INSURED AND DELIVERED,TRACKING IS READY BUT ON HOLD..

PACKAGE STATUS: ON HOLD!!!

Mail us for further inquiries and details.

Thank you for using our services.

CONSULTANT

MIKE WILLING<*******************************>

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- Virginia Beach, VA, USA • Jan 05, 2024
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I placed an order with this company on November 30, 2023 and I inquired about it on December 18, 2023. The company “customer service center “email told me it would take 5-7 to make and 2-7 business days to ship. I waited a little longer and I emailed them again since their website didn’t update my order status it just reflects awaiting shipment. They told me it had shipped and provided me this tracking number YT2335321272306497 that could only be tracked by a website I had never heard of “ https://www.17track.net/en “ and that didn’t have anything about my order. I kept going back and fourth with this company email about getting a refund because as of today January 5, 2024 I have not received anything. I received an email this morning saying “ Sorry for your long time waiting, please be noted that your order has been shipped out and is in transit. The tracking number is SF6043929313196. It usually takes 7-12 working days after shipping, please wait patiently.” that’s a completely different tracking number than the first one. They have not let me get a full refund.

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- Wilson, OK, USA • Jan 03, 2024
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My wife ordered shoes, but we never got them. We called the number listed, 1-888-335-1529 and no one answered. automated reply was no agent was availible. after calling my phone showed "Law office of Peter C Limberis" as who i called. Support email through webpage just indicates support would get back to you within 24 hours.

the below name and address was on the web page in small text, bottom right of page.

DEK ECOM Limited - Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, HK

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- Edmond, OK, USA • Jan 02, 2024
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Saw an ad for clearance on Hoku shoes. Clicked into web site bought shoes. Saw name flash ****** ****** Knew it was a scam.

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- Oklahoma City, OK, USA • Dec 27, 2023
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The website was found through Facebook offering customized stadium blankets. I purchased one on their website. The product was never received, they told me I had an invalid shipping address and told me my package was being held at the local post office, which it was not, then I was told that they would redeliver it for a $15 charge. When I asked for a refund from the company, I was told to wait 48 hours to process the refund, never got it then they requested that I give them my credit card information again to process the refund, which I did not. They continue to harass me via email stating I now owe them $15 because they keep attempting redelivery. I have since block them.

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- Beaver, OK, USA • Dec 16, 2023
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I ordered some chairs online that I saw for a price that was quite low. It presented as a special deal from QVC, but after I ordered the chairs my confirmation email came from Newinyee. They requested that I download an app to track my shipment and it supposedly shipped for over a month (from China) and never arrived. It’s been over a week since my supposed delivery date, and I’ve attempted to reach out to them via the provided email, but Gmail says that the address location doesn’t exist. I also did not see their website on web searches.

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- Oklahoma City, OK, USA • Dec 14, 2023
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I had made a purchase for three leggings, but only received one legging. Reached out to the email for the website on two occasions, but never received any correspondence back. Discovered through many others that I have purchased through this website, but it is not legit. Their former company name was ZVO fitness. Now they are named MUUV Yoga.

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- Healdton, OK, USA • Dec 14, 2023
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The Scammer used a website that looked totally legit and even had tv reviews as to how wonderful came promised delivery date and did not receive have contacted them and still nothing no product just promises it will come and does not even created a fake a postal pick up and just says waiting usps pick up for over a week now I am not getting this product I am sure of it.

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- Oklahoma City, OK, USA • Dec 06, 2023
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hibbets sports had a website ad for shoes I placed the order I got sent nothing hibbets sports also said that my order is uncanceble

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