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Online Retailer Scam - Counterfeit Goods

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Online Retailer Scam - Counterfeit Goods Reports & Reviews (1)

- Huntington, NY, USA • Nov 03, 2025
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I purchased what I thought were designer Longchamps handbags but received counterfeit bags. I opened a dispute with AMEX. When I emailed them, they offered a full refund and told me to keep the bags even though they offer postage paid returns within 30 days. They asked that I close the dispute before they could issue the refund. While the dispute has been closed for over a week, they have not issued the refund, claiming it is still showing as open on their end. This is untrue according to AMEX.

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