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Online Retailer

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Online Retailer Reports & Reviews (89)

- Tehachapi, CA, USA
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Website looks legit. Offers payments through Shop Pay. Phone is disconnected and no reply to email. Music store with hundreds of products.

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- Westfield, IN, USA
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This is definitely an odd story but I'm not sure where else to file this.

My wife and I purchased an Elliptical Machine from SOLE back in January of this year. At the time, SOLE was promoting a Fitness App of sorts that you could utilize alongside their workout machines. The app was called STUDIO. We signed up on the website, TryStudio.com and have been getting charged for months now. However a few months ago I wanted to cancel the service as we were no longer using it. When I went to contact their support page, it doesn't exist anymore. The live Chatbot they had was also removed. I sent them emails as well but never received any responses. I attempted to have my bank disrupt the monthly charges by sending me a new Credit Card however they're using a digital wallet service which automatically updated to my new credit card and we were still being charged.

The information I was able to find via google listed two phone numbers, both of which are for the California Department of Consumer Affairs (1-800-952-5210 & 916-445-1254). The information in their Terms of Service mentiones Morsel, LLC as their parent company however attempts to contact that number ended up in a voicemail box of some random person (866-780-7653). I was able to contact SOLE directly who assured me they've cut ties with this third party vendor and would work to get my membership cancelled, however the website is still active and taking Payment information, as well as all of their social media accounts. This seems like a total scam at this point and I jsut wanted SOMEONE to be aware of this and see if they can get it taken down before more people sign up.

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- Chicago, IL, USA
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The scammer has a consumer friendly website with women's clothing and fake positive reviews. It indicates returns will be accepted within 30 days but when you request a return they require you send to an address in China with exorbitant shipping rates. The quality of the dress was very low and different from the pictures. If you search on online off of the website, there are many claims that the website is a scam but you wouldn't know to look for them because the website looks professional and include so many fake positive reviews.

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- Elk Grove Village, IL, USA
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I received an ad on Facebook for the website https://www.caringei.online/

I placed an order of $43.55 but afterwards I was suspicious because the email said the bank statement will appear as “ weeksrainbowj” which did not seem very legitimate to me. The email says they use Customer Care-VIP and since my order had just been placed I requested in the customer care chat for my order to be canceled. I have not heard back yet and it has been a couple of business days. I am not able to find a phone number to call them.

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- Catonsville, MD, USA
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Business is using social media platforms to sell high quality LED lights. But they take your money and never ship out the goods, or they send cheap versions of what they are supposed to offer. This has happened to just about everyone that has purchased something from them. You cannot get them to respond via the 1 and only 1 contact method they have via email. They are clearly committing mail fraud and need to be investigated and shut down before more and more people lose their money to them.

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- Brooklyn, NY, USA
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The website helps you find your IQ score. The charge is $1. I woke up to a $29 charge that I didn’t authorize

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- New York, NY, USA
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I made a purchase on Depop on the 28th of July. The seller did not send me the right item. I asked if they could send me the correct item and they declined. They told me I had to pay to ship it back to them, which I refused. I followed up with Depop directly. Depop said the same. They told me I had to pay to ship the item back, which I felt uncomfortable with. In the end, I paid, despite the rudeness of customer service and despite the seller disappearing altogether. I did and asked for my money, as the package was delivered weeks ago. They are still refusing. I opened a dispute with my bank because of their insistent refusal to comply, despite my compliance. They are scamming customers and lying to them. They should not be allowed to do this. They refused to work with customers and only protect their sellers, which isn’t okay. They should be reprimanded for their actions in hopes of them not being able to do the same to anyone else.

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- Flushing, NY, USA
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I accessed www,aomtestprep.com to get practice exam modules for Biomedicine for the boards that I need to complete. I paid for Biomedicine 1, 2, 3 and 4 on September 9th, 20023 via credit card. Biomedicine 2 module was not available and Biomedicine 3 and 4 are exactly the same. I submitted multiple times on "Contact Us" to get this issue resolve and so far nothing was done. I need to get my refund of the amount of $80 plus $40 since I was not provided the product that I purchased for. I even tried searching for the telephone number to contact for assistance or even an address but, none of it exists.

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Purchased a cell phone case and battery from the scammer (Punkcase). They pulled the money out of my account and then failed to deliver the products. When I contacted them via email, they asked me for my order number (they never sent a confirmation of the order; however, they drafted the money from my account and it had what looked like a confirmation order number included). When I provided them with that number, they asked me for my mailing address (I assumed to confirm that I am who I said I am - and/or to ship the product to me). Then they went silent. Now they are no longer returning my emails - I'm out $80 - and I still don't have the product.

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IDEAL PERFORMANCE FARMINGTON, N YORK IS distributing NERVOGEN PRO WHICH HAS DIFFERENT INGREDIENTS THAN THE ORIGINAL PRODUCT & APPARENTLY ALSO SELLING SAME FAKE PRODUCT ON AMAZON & E-BAY.

SHOW ME THAT REPORTING SCAMS WORK BY SHUTTING DOWN THE SALE OF THE FAKE PRODUCT ON ANY AND ALL SELLERS AND PERHAPS WIDENING THE SEARCH TO SEE IF ALL THEIR FORMULAS ARE FAKE.

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Our company ordered 1000 custom coasters for an upcoming event. The money was processed on 7/6/23 and the expected delivery was 7/12/23.

On 7/24/23, I called to get the status after not receiving the order. After 45 minutes, customer service was able to tell me that the order was printed but that I would have to submit an "Order Issue" form to get it preprinted and shipped.

Today, I used the chat feature to ask two separate people for updates. Both times, they disconnected.

My CEO, then called 4 times, each time he was redirected to a "Manager's" Voicemail. He was told by customer service that only a manager could approve refunds as "all sales are final".

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I had a subscription with this company that no longer exists. About year ago the company went under. The stole $14.30 on 6/17/23 from my debit account. This is a scam

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I successfully ordered one pair of shoes, they were delivered as ordered. I then ordered two more in different colors, paid through PayPal but never received them

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- Haw River, NC, USA
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They do not return emails and they send you straight to voicemail when you attempt to call them when the messages are full and can not receive anymore messages my product was never delivered and it’s been close to a month and still have not received.

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- Fairfield, PA, USA
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They use a bate and switch tatic promising one thing and taking more money then stated. contacted them several times they are impossible to deal with

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- Pottstown, PA, USA
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Using actual pictures of Stanley products. Offered Mother’s Day sale to lower prices of product. Sent tracking number for somewhere in Florida. Never received product.

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- Bronx, NY, USA
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The scammer has a website as well as a instagram online store profile by the name of flbstudios selling clothing. On the instagram page there are advertisements as well as videos giving updates about orders being shipped as well as videos and pictures of models wearing the clothing line. The online stores profile has 17.6 thousand followers

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- New York, NY, USA
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I purchased clothing from giglio.com

No response to any emails. No customer service. No response on instagram. All correspondence was ignored

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- Laramie, WY, USA
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I ordered two dresses from this company. First of all it took forever for me to receive them. Second the quality of the dresses were not even close to the pictures. They are horrible. Third, they did not fit me. I just wanted to return them and according to their website they would refund my money. They now say i can only get $30 back and have not provided me with a return slip .

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- Fresh Meadows, NY, USA
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I had seen ads of HailsArt and her work. I ordered a tshirt from her in November of 2021. I contacted her frequently and she had never given me an update on if my order was shipped. All she did was send me an invoice of what I bought and the cost. I never received the item and my card was charged. I contacted her through email and Instagram @hailsart but there was no response.

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