Sign in  

Online Retailer

Sharing is caring! Are you having problems with Online Retailer? Use ScamPulse to file a complaint.

Online Retailer Reports & Reviews (89)

- Madison, AL, USA • Mar 10, 2026

Online add for some dresses I purchased for my girlfriend. Payment made and received Jan 30th.

- Staten Island, NY, USA • Jul 17, 2025

Company needs a federal investigation for tax fraud and harrasing customers they make claims that arent true such as shipping speed and refunds

- Copiague, NY, USA

Ordered a ham radio on Dec 17 2024 from this guy and he never sent it.

- Kiamesha Lake, NY, USA

It's now May 12th, and Dekayed Clothing has yet to deliver the order I placed on May 1st. They took my money, and I haven't received my product or any updates regarding its status.

- Staten Island, NY, USA

This product is called bullshot, It's a carpet stain remover that advertised on television for $ 19.95, Once you give your credit card number to their automated service your order is not process until you are ambush by several other items, once the process is completed you will find the price of your order has double, Two days later you will receive a call from a customer service representative with more offers and a door step insurance delivery and if you choose to refuse these offers you will not receive your order at all. Please give them a call, 800 651 3308

- Saint Robert, MO, USA

I ordered a framed poster for 130.00. The order was lost in shipping and took way longer than stated to receive but it appeared to be moving in tracking. When it arrived it was the picture in a tube. I contacted via email on 24 March on 31 March I received an email stating a frame would be on way soon. I waited a week and started emailing every day, no response. I tried to call and the voicemail was full and couldn’t take messages even though I was calling during their business hours. I tried every day. Still no responses at all so I filed this. Order number ****** ordered on march 11.

- Sikeston, MO, USA

I ordered a phone case for my Samsung Galaxy off a website called punkcase.com and I never recieved the item. I paid $61.97 for the item. I contacted customer support via email and at first they communicated but when I asked for a refund they stopped answering my emails and never refunded my money.

- Redding, CA, USA

I ordered cards once before and they came in without any issues. I then ordered cards several months later and only received half of my order. It’s been over a month and I’ve reached out multiple times with no answer.

After I filed a claim with my credit card company within two days, my order was marked as shipped.

The order was sent to a completely different state where the package was declined and returned to sender.

Fortunately, my credit card company has me covered, but I would avoid doing business with East Dragon Cards. They also sell on eBay and I heard about them because they included one of their cards in a package. I don’t think they go by the same name on eBay.

- Lyons, IL, USA

I noticed a charge of $***** was taken out of my debit card from a place I never heard of.

- Forney, TX, USA

MERCHANDISE WAS RECEIVED. COUNTERFIET CLOTHING. NIKE JACKET AND PANT. RECEIVED 2 DIFFERENT SIZES NOT PACKAGED AND WAS CHEAP FABRIC. HAD TO PAY FOR RETURN AND HAVE NEVER RECEIVED CREDIT FOR MERCHANDISE RETURNED.

- Jefferson, OH, USA

I went to buy a sweatshirt, because it was on sale after the holiday. I wanted to buy the sweatshirt because it is listed as helping military, a sort of till Valhalla project. Everything seemed legitimate. It took a long time for my sweatshirt to get here, when it did, it is very cheaply made doesn’t even seem to be the correct size. I noted on my bank statement yesterday that there was another charge from the same company for 39.98 and I could not figure out why. The person at my bank said it looks like they set it up as a membership from when I bought the sweatshirt. When I tried to go onto the website through my original email it takes you in circles and doesn’t answer any questions. There is no way to get a hold of anyone, through a website or phone number. You had to submit a ticket, which made me very weary after what had already happened. I am most disappointed in the fact that I was not helping out soldiers or mental health and the fact that they scammed me that way makes me mad.

It was also listed on my account through a different name (plushiehaven.co)

- Brookpark, OH, USA

BlindDate with a book. It showed this great idea A boy, bookmark items like fuzzy socks, book tabs, highlighter etc. When received after several contacts to company I received a notice that it was held up in customs in Ireland. When I finally received it it had one chapter of a book two fake flowers from the $ store a highlighter nd a paper bookmark. It cost me 35.00$ I contacted the company who agreed to refund $5.00 USD which has not been credited yet I have learned a valuable lesson DONOT buy anything that says USD United States Dollars

- Sun Valley, CA, USA

I purchased a handbag from SSENSE and was shipped an empty box, I immediately contacted customer service and proivide full evidence only for them to say they cant do anything about it.

- Bedford Hills, NY, USA

Placed an order on November 30th have yet to receive it contacted customer service a number of times also reached out on instagram and Facebook all with different reasons as to why the items have yet to be delivered they then created a shipping label on December 16th and told me items were in queue to be printed still haven’t received it and they are doing to same to hundreds of people

- Wheaton, IL, USA

I made a purchase from My3DSelfie for ****, a gift card. The website said I would receive an email with the gift card within 24 hours. When no email arrived, I contacted the company three times before someone named Sam said they would resolve the issue. They resent me the same order confirmation email but no gift card. When I asked them to cancel the order, because they were having technical difficulty, they cut off contact.

- Astoria, NY, USA

Hi, on november 17th i was charged twice for services related to your product. I promptly emailed Michael Moss and received a short response about the second charge, which was apparently for another user. This was confusing to me and I disabled the second user and asked to get a refund for the second charge, which NEVER happened.

I spent multiple days and weeks trying to follow up with Michael and there was no answer. I also contacted Emma, who did not help me either (attached).

I asked to refund me in whole for all charges, close the account, and delete all my information. But no answer and it is 12.12.2024 and I have no way of deleting my account or payment info online

- Cocoa, FL, USA

This scammer sell jewelry online. The pictures and descriptions online do not match products or sizing sent to the seller. They also have many fake positive reviews blocking the real bad reviews. I ordered a 5.2mm x 20" silver chain but was sent 4.5MM x 19.75 chain which was verified by Kay Jewlers. The seller refused to help me or acknowledge their wrong doing. Other bad reviews posted online share this same experiance.

- Keansburg, NJ, USA

Ordered moissanite engagement ring online and received confirmation email. When no other contact, reached out to "customer support", which is just an email address on the website. Was then directed to message through WhatsApp at (302) 533-8151. Tried for a month to get an update on the order and a valid tracking number for the order that was placed on 10/23. Was told multiple times that they would "check with them" and was only ever given a tracking number that lead to "label created" at FedEx. When requests for updates were made, "customer service" would ask for the same information previously provided in the same chat, and never provide an update. Was told it shipped this past Monday and was never sent an email stating so, nor provided with an updated tracking number. "Customer service" then ignored requests for updates for three days until refund was requested, at which point they said "there were delays because of the busy season". No valid tracking number has ever been provided. They now say they will issue a refund that should appear in 7-10 business days. They do not even know where the product is.

- Vancouver, WA, USA

Advertising name brand merchandise on the website and when you receive the product it’s counterfeit/ knockoff merchandise.

The product is clothing and footwear offered at discount prices. These products are cheap and not worth the price paid. The product is on sale and you cannot return sale items. The product is made in Asia and sold as high end. Big Big scam to folks out there. AND I see these outfits sold throughout Canada under different names. Too bad they get away with coning us

Canadians

Check fields!

Report Online Retailer


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online Retailer Contacts

If you know any contact information for Online Retailer, help other victims by adding it!

Add new contacts

Recently updated reports

Smishing attempt from +63 910 508 7274 for Apple Pay Alert. "Apple Pay Alert Dear Customer, We recently noticed an Apple Pay payment of $493.38... 29 min ago
These people call and text multiple times a day , not cool and what's even more crazy is that I've never tried to take out any personal loans and... 4 h ago
criticized the majority custom.er serv ice +l888-232- l66,7 ccustom.er serv ice +l888-232- l66,7.custom.er serv ice +l888-232- l66,7 custom.er serv... 20 h ago
Judge Richard Dickson Cudahy wrote a solo dissent that mostly agreed with the custom.er serv ice +l888-232- l66,7 ccustom.er serv ice +l888-232-... 20 h ago
He disagreed that the IHSA's safety concerns had merit compared to the harm to the students' religious freedoms, custom.er serv ice +l888-232- l66,7... 20 h ago

New reports

A email was sent to me via my Handshake application from a Madison Hobbs. She sent me a teams link to where she asked me very basic questions then... 18 h ago
I purchased a shirt from this company. I reached out to them several times because it took months to get a shipping update. Every time I email them... 18 h ago
Called using my legal name and tried to get me to confirm my address. Asked me to press 1 or call 409-361-7361 18 h ago
Claimed to be flower delivery service yet flowers never arrived. Received no updates and when I contacted them I was speaking to a computer. When I... 18 h ago
The person has texted and called multiple times from various phone numbers and never leaves a name but they do leave a call back phone number... 18 h ago

Most Read Reports

Received voicemail making threats to proceed with action if they are unable to serve me. Called from (716) 274-4076 and asked me to call them at... 2 Reports
I received the same voicemail as the initial reporter. Zach Kennedy was the name on the message. Hi, this is Zach Kennedy. I want to make sure you... 2 Reports
Got a text saying a document recieved in their office with my name. I called the number and a lady who did not identify the place of employment said... 3 Reports
Called and said I have an old credit card in Orlando, FL been paying on for five years and stopped paying and need to be in court to pay $6k gage case file number 1 Reports
Scammer sent a message via the Auto Trader app and asked me to send a text to cell number 404-790-4848. After I sent a text and we discussed the... 1 Reports