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Online retail Scam

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Online retail Scam Reports & Reviews (311)

- Des Plaines, IL, USA • Oct 09, 2026

I ordered supplements for my dog

And I am trying to cancel this subscription. I have contacted them 6 times now and they refuse to cancel they keep trying to offer me something else.

I have removed my credit card from the "SHOP" app I used to purchase but have been unsuccessful with them canceling the subscription

- Rockford, IL, USA • Oct 09, 2026

I purchased online and it was nothing but it was supposed to be. I returned it, never got a refund, but then they posted my number online for refunds. I had to turn off the phone.

- Delton, MI, USA • Sep 28, 2026

This "AD" was on GOOGLE. These ceramic flowers were supposed to draw bees in your garden to help pollinate your flowers and plants. The ad made the "flowers" look 4-5 inches across. When I received the flowers they were only 1 inch across and only 6 inches high. The ad also stated that the color of the so called flowers would attract the bees. The ad was very misleading!!!!

- Concord, NH, USA • Sep 14, 2026

Ad that played during a game being played on a tablet. The ad played several times before I decided to purchase items advertised. Purchased 2 items to receive the free shipping and also received a receipt and order # ORDERweartosupp260619101900370.

Never received product or shipping information. Tried emailing the site and the email address listed. No reply and now sites are unreachable.

- Highland Park, IL, USA • Apr 07, 2026

I ordered from their website via Facebook, payed for my purchase via PayPal & it’s been over a month & my order has not been delivered. Every reply they have given me has been the same bull[censored], “please be patient” or “our team is looking into this”. I’ve asked numerous times for a refund, but they’re not willing to give me one.

- Hillside, IL, USA • Apr 07, 2026

I only ordered a lace wig and they were offering a free wig with every order. They sent me a regular wig no lace. I used klarna to place order. Klarna acted like they would solve it told me to send pics of what I ordered and received and I did. Now they are telling me to contact baisi and I did with them saying my lace eig is on the well I never received it only the regular wig which is 9.99 at local beauty supply . I never received my lace wig there is a big difference .

- El Paso, TX, USA • Apr 07, 2026

Ordered a t-shirt. I received an email with confirmation and a BS "shop.com" tracking. Take you to a Chinese marketing site. Norton now says it now a business-to-business redirect scam.

+1
- Redondo Beach, CA, USA • Apr 06, 2026

The product I received is not the product I ordered.

I have emailed the company with no response.

- Springfield, MO, USA • Apr 06, 2026

I seen Advanced Custom fit Functional Dentures on Facebook and i ordered them bc my dentures do not fit . It said soak them in hot water for a few minutes and then put them in your mouth and bite down to get them to fit perfectly, and that they have a natural suction to them . I got them today and there is just a few cheap looking teeth in a row for top and bottom and they are not even connected to a plate of any kind , i payed $66 .00 bucks for them and this is BS . Im very upset bc now they have my bank info and i didn't receive anything like they said !!!!!!!! ????????

- Claremont, NC, USA • Mar 03, 2026

Advertised an orthopedic shoe with arch support and cushioning. What I got was a low cost, unsupportive, uncomfortable, pair of shoes like you would wear to the beach as water shoes.

- Chicago, IL, USA • Dec 30, 2025

I ordered as Christmas gifts, on December 6, 2025, a set if Mini Travel Jewelry bags (4), that appeared to be made of suede in the picture. The quality of the bags, as they appeared in a short video on their website, was suede and looked very nice. I then received multiple emails saying they were in transit. Fake tracking numbers, and an email stating that they were being held in customs in Iceland. I asked for a refund over and over, and got the run around on why it couldn't be refunded, and they claimed it was still on it's way. On December 29th, I received a package with some small jewelry pouches that are made from felt. Sub standard. I would never give those as gifts to anyone! Still trying to get a refund.

- Rock Falls, IL, USA • Dec 30, 2025

I must have bought something for Christmas. I really can not say what as I bought lots and lots of stuff online mostly through ads on facebook, tik tok, instagram. I received notice from Discover for a charge of 29.99 in November and as I could not recall what all I ordered and where I accepted it. Same notice from Discover again on Dec. 27 and I knew full and well I did not order or waiting for any product and denied the charge. Went on Oak and Cedar website and saw something about "membership" and knew that was not what I signed up for. I cancelled my, unbeknown to me, membership. Got in contact with Discover and received new credit card and hope this charge does not show up again.

- Lake Zurich, IL, USA • Dec 30, 2025

I purchased a tool advertised on social media. I received an invalid tracking number and never received the item. I reported to paypal and the seller also provided them proof of shipment via what I assume was a fake tracking number.

- Minneapolis, MN, USA • Dec 30, 2025

The website harperandrowechicago.com is engaging in deceptive business practices by intentionally misrepresenting its identity, age, and location to defraud consumers. The site markets itself as a long-standing American brand, claiming to have been 'established in 1999,' yet domain records and site data show it is a recently created entity with no historical presence. Furthermore, while the site uses 'Chicago' in its name and branding to imply domestic operations, it is a drop-shipping front that ships low-quality goods directly from China. This lack of transparency regarding the business's origin and the falsification of its operational history are being used to mislead customers into making purchases under false pretenses.

- Van Buren, AR, USA • Dec 30, 2025

It was for dentures. Said you just put in hot water and they would mold to your gums. But all that was sent were little pieces of teeth looking things and beads was just junk.

- Plainfield, IL, USA • Dec 30, 2025

This was advertised as a puppy that could do multiple lifelike movements. In reality, it is very small & requires 2batteries that enable it to make a sound & barely move—no doubt an AI mis representation! Totally fraudulent!!

- Mchenry, IL, USA • Dec 29, 2025

I order 3 books for my grandchildren as advertised send photo and they show you how the book will look , 15 business days for shipping. I ordered Sept 25, 2025. Never received books and no response to my emails . I looked at reviews and this has happened to many my biggest concern is what have they done with the 100’s of children’s photos that they have received which they used photo shoot for books that where never made ???

- New Lenox, IL, USA • Nov 12, 2025

Tent for sale, Purchased thru PayPal, never received tent nor did they reach out about inquiries. Multiple searches turns up different websites with same tent scam and price. Eureka Timberline 4-person Tent (Description is authentic but there is not merchandise there).

- Royal Oak, MI, USA • Nov 12, 2025

Advertised jewelry handmade by a Lara Green who does not exist.

Jewelry advertised as original, but it is actually on other websites.

Jewelry pictures were beautiful. What I received was extremely low quality.

- Glenview, IL, USA

The store claimed that they were having an online closing sale. I purchased $****** worth of items that I never received. I have been in contact via email and they have responded with an apology due to overwhelming orders they would send me a shipping date asap. I still have not received the items and received an email that someone would be in touch regarding my refund. Which I have yet receive. I have since sent a 3rd email.

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