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Online retail Scam

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Online retail Scam Reports & Reviews (306)

- Bethlehem, PA, USA • Feb 11, 2026
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Ordered but received tracking that didn’t update for several weeks. Opened dispute with PayPal then received product. Product was irritating and not usable for me so attempted to get a refund based on satisfaction guarantee on the website. Was told I’d need to send a picture documenting a reaction. Next was offered a 50% refund in 3-5 days if I keep part of order. It stings my nose eyes and skin so is unusable for me I’m trying to get a refund for over a week now. Deceptive advertising.

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- Barrington, IL, USA • Jan 29, 2026
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Pictures and description do not match delivered product. Very cheap comforter with a terrible smell. Wont let me upload photos or video

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- Elk Grove Village, IL, USA • Jan 08, 2026
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I ordered a wedding dress through this site. They never sent confirmation for the product, they took the funds and then when I go back online, it's saying I have no orders. I am disputing this through my credit card.

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- Wheeling, IL, USA • Jan 08, 2026
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Realized wasn't legit website until after I paid. 

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- Plainfield, IL, USA • Dec 30, 2025
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This was advertised as a puppy that could do multiple lifelike movements. In reality, it is very small & requires 2batteries that enable it to make a sound & barely move—no doubt an AI mis representation! Totally fraudulent!!

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- Van Buren, AR, USA • Dec 30, 2025
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It was for dentures. Said you just put in hot water and they would mold to your gums. But all that was sent were little pieces of teeth looking things and beads was just junk.

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- Minneapolis, MN, USA • Dec 30, 2025
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The website harperandrowechicago.com is engaging in deceptive business practices by intentionally misrepresenting its identity, age, and location to defraud consumers. The site markets itself as a long-standing American brand, claiming to have been 'established in 1999,' yet domain records and site data show it is a recently created entity with no historical presence. Furthermore, while the site uses 'Chicago' in its name and branding to imply domestic operations, it is a drop-shipping front that ships low-quality goods directly from China. This lack of transparency regarding the business's origin and the falsification of its operational history are being used to mislead customers into making purchases under false pretenses.

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- Lake Zurich, IL, USA • Dec 30, 2025
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I purchased a tool advertised on social media. I received an invalid tracking number and never received the item. I reported to paypal and the seller also provided them proof of shipment via what I assume was a fake tracking number.

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- Rock Falls, IL, USA • Dec 30, 2025
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I must have bought something for Christmas. I really can not say what as I bought lots and lots of stuff online mostly through ads on facebook, tik tok, instagram. I received notice from Discover for a charge of 29.99 in November and as I could not recall what all I ordered and where I accepted it. Same notice from Discover again on Dec. 27 and I knew full and well I did not order or waiting for any product and denied the charge. Went on Oak and Cedar website and saw something about "membership" and knew that was not what I signed up for. I cancelled my, unbeknown to me, membership. Got in contact with Discover and received new credit card and hope this charge does not show up again.

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- Chicago, IL, USA • Dec 30, 2025
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I ordered as Christmas gifts, on December 6, 2025, a set if Mini Travel Jewelry bags (4), that appeared to be made of suede in the picture. The quality of the bags, as they appeared in a short video on their website, was suede and looked very nice. I then received multiple emails saying they were in transit. Fake tracking numbers, and an email stating that they were being held in customs in Iceland. I asked for a refund over and over, and got the run around on why it couldn't be refunded, and they claimed it was still on it's way. On December 29th, I received a package with some small jewelry pouches that are made from felt. Sub standard. I would never give those as gifts to anyone! Still trying to get a refund.

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- Mchenry, IL, USA • Dec 29, 2025
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I order 3 books for my grandchildren as advertised send photo and they show you how the book will look , 15 business days for shipping. I ordered Sept 25, 2025. Never received books and no response to my emails . I looked at reviews and this has happened to many my biggest concern is what have they done with the 100’s of children’s photos that they have received which they used photo shoot for books that where never made ???

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- Royal Oak, MI, USA • Nov 12, 2025
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Advertised jewelry handmade by a Lara Green who does not exist.

Jewelry advertised as original, but it is actually on other websites.

Jewelry pictures were beautiful. What I received was extremely low quality.

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- New Lenox, IL, USA • Nov 12, 2025
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Tent for sale, Purchased thru PayPal, never received tent nor did they reach out about inquiries. Multiple searches turns up different websites with same tent scam and price. Eureka Timberline 4-person Tent (Description is authentic but there is not merchandise there).

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- Glenview, IL, USA • Sep 11, 2025
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The store claimed that they were having an online closing sale. I purchased $****** worth of items that I never received. I have been in contact via email and they have responded with an apology due to overwhelming orders they would send me a shipping date asap. I still have not received the items and received an email that someone would be in touch regarding my refund. Which I have yet receive. I have since sent a 3rd email.

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• Sep 09, 2025
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Eye glasses suppose to adjust to all vision types. I received plain plastic thin lense glasses like you can purchase anywhere.

These do not match the ads as seen on YpuTube.

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- Ashby, MA, USA • May 30, 2025
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I ordered two pairs of sandals. They arrived in about 3 weeks, obviously from Asia, most likely China. The correct size was on the packaging, however they were too small and the quality was not as pictured in the ad. I paid with a credit card through PayPal. I was in touch with the company through Pay Pal email. They said it was their company policy not to allow returns and refunds if they sent the correct size merchandise.

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- Long Beach, MS, USA • May 25, 2025
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I ordered a wedding band ring on Apirl 20. I received no information about the ring until after I reached out on May 2nd. I was sent an email showing it had been mailed with "tracking". The tracking link does not show which carrier is being used. Nor does the destinations on the route show locations of which facilities it supposedly arrived to. Soon after it showed it was in customs and delayed. Again no location. A email was sent stating they were monitoring it and would be in touch and send another in 48hrs if it wasn't resolved in that time frame. That was weeks ago and now the link for tracking just goes in a circle. I believe this is an elaborate scam and the item was never sent.

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- Evanston, IL, USA • May 25, 2025
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I enrolled in a nutrition appointment with a dietician. I entered my information, downloaded their app. To schedule the appointment I needed to place my debit on file. The appointment was confirmed via email. No one showed for the zoom meeting. I believe the nutritionist is not a real person and the website is a scam. There is no phone number with live attendant and email is no reply. No one shows up to the app for the zoom meeting. No reply on chat in their app and the phone number takes voicemail however no one calls you back. I believe the nutritionist is a face profile. All LinkedIn businesses in LinkedIn profile and websites other than Fay are inactive links.

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- Bakersfield, CA, USA • May 25, 2025
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I paid for a 15 lb propane tank (pre-filled). The amount was deducted from my card. I never received the item. I have attempted to contact them through email, but my email was returned undeliverable.

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- New York, NY, USA • May 23, 2025
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I ordered from Shein. Usually, the use USPS or DHL to deliver. This time they used ACI Logistics to deliver my shirts & jewelry they claim they’ve attempted 2 times which I don’t understand because I provided a code to get in & there are package lockers if they don’t want to get upstairs.

They claim to have 24/7 support but it’s just automated messages. Shein is telling me I have to contact them & all they keep telling me is to provide email. They keep saying they attempted but I still haven’t received a reason why. I go on there Instagram & it’s looks like bs can’t contact them through there & they turned all comments off so don’t negative feedback can be seen. It’s now been 4 days & I have been home all week & I still haven’t received my stuff.

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