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NOVA & CHIC

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NOVA & CHIC Reports & Reviews (1)

- Littleton, CO, USA • May 15, 2025
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Ordered clothing online from a store in California and items were poorly crafted, made. I wanted to return items believing that I would return them to California. When I requested return mailing address I was told that that the return address was in China and they offered me a 10% return and I could keep the products. After 7 emails sharing my complaint about the product and the highly questionable business practice, they would respond by offering up to 70% off toward my return and I could keep the product. Their website added the "return to China" portion after I told them this information was not on their website. I took the package to US Post Office to get a quote for shipping cost and it varied from $75 -$105 USD. I notified my credit card and am filing a complaint against this company. I blocked my credit card. I do not want to do business with a non-reputable business. I also discovered that the return address is used for other businesses /products. The address is: Company: WangMaoQin; Country:China; Province: Zhe Jiang Sheng; City: Ningbo Shi; Postal Code: 315100; Address: Dayone Warehouse, Lane 1177, Jianlan Road, Meixu Street, Yinzhou Qu

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