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Neck Haven

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Neck Haven Reports & Reviews (1)

- Denver, CO, USA • Feb 03, 2026
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I ordered a set of pillows on November 29 after reading about the pillows online. They seemed legit and the website boasted about shipping speeds, so I assumed we’d get them well before Christmas. They never arrived, with no tracking information. When I contacted them via email, they claimed there was a shipping delay and offered a refund. I should have accepted. Instead I requested they ship another set and provide tracking information. That one supposedly shipped on 12/12. There was a link to track, but there was never any real tracking information. It seemed to be coming from China, but no way to actually track it. When I reached out numerous times after that, I received no response. Their website address seems unstable now age they seem to have multiple different store sites now. Even though that brand seems to sell at Walmart and Amazon, trying to buy direct from them seems to be a scam and no real way to contact the company.

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