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Microsoft Reports & Reviews (638)

Victim Location 89509
Total money lost $249
Type of a scam Tech Support

i received email from microsoft saying i had viruses by calling their microsoft company they would fix my computer problems i did call they said i had to pay for repairs which i understood cost me $249 my pc seemed to be fixed i had no problems because i then had phone problem i called att in the conversation i mentioned that microsoft had just fixed my pc they said microsoft does not do repair then i looked on google and saw that microsoft repair was a scam amex removed the charge for me now microsoft keeps calling saying they will secretly remove all the fixes on my pc the phone #'s they use are 800 499 3734 or 718 709 4636


Victim Location 57105
Type of a scam Tech Support

The old scam about my computer putting out error messages to Microsoft. I received two bot calls last week around noon and got another call today which was "Jack" (a gook) who knew my name. When I mentioned the word "scam" we were disconnected. Probably by someone in the sweat shop at a higher level monitoring the conversation.

Victim Location 63656
Type of a scam Tech Support

Told me my computer had a bunch of hack attempts and there fore my license agreement was no longer any good. They had me do some things to the computer first and then they took control of my computer. They told me I could buy a new certificate of license for $214 for three years or $389 for a lifetime or they would lock me out of my computer. I told them I had no money and they said they could send it through the Singapore through Compass Solutions and it would only cost $14. I told them I could not afford that and they locked me out of my computer. The computer now says that a password is required and I have never had a password. I have to hold the power button down for several seconds in order to turn it off.

Victim Location 43606
Type of a scam Tech Support

I have received 5 calls in the last two days telling me that there is a problem with my computer. The phone numbers they are from are as follows:

Trunzo Arthur S (today)

586.221.6997 (once)

425.685.4330 (twice yesterday)

80.036.5116 (yesterday)

The minute they started their call (the last one even stated my name), I told them that everyone knows its a scan and to give it up! I also told them not to call again!!

Victim Location 19462
Type of a scam Other

I continue to get a call from a man with a broken English accent at "Microsoft" telling me my computer is running slow and needs to be repaired. The number they originally called from was coming up as Hillside, ILL. Then another number with the (708) area code. Every time I call them out on something (how did you monitor my computer, I'm using an Apple, not running Microsoft, etc..) they hang right up.

Victim Location 48195
Type of a scam Tech Support

Computer has virus

Victim Location 54822
Type of a scam Tech Support

A guy called from a skype number saying he was from Microsoft and told us that our computer was under attack and that he could help fix it.

Victim Location 56304
Type of a scam Tech Support

I have received at least 5 calls from an accented male stating he was from Microsoft and his company was going out of business. Supposedly I purchased their tech support two years ago and they want to refund me. Two of the calls were for different amounts but both around $200. He gets very hostile when I refuse to do what he tells me to. I told him I know this is a scam call ("how do you know that" he says) and I am ending the call.

Type of a scam Tech Support

a female claiming to be from Microsoft tech support, naming herself as Leanne, asked for me by first name, I hung up immediately, called at around 1 p.m. local time.

Victim Location 92105
Type of a scam Tech Support

On January 9th, 2016 in the evening I received a call that showed Private; I answer the call. Person called me by my last name and immediately started to tell me that my computer has been comprise by relatives in a foreign country(Japan) and they are using my license number on my computer to commit fraud, scams etc., and I need them

Microsoft to clean up my computer right away so therefore know more damages would be done plus they would give me a new license number for my computer, they would continue to service my computer: 24 hours service but this needs to be done right away, he offer to show me what was happening in my computer, told me to press the windows sign on the left side of key board and R at the same time, I did; I wanted to see how for this would go and I wrote down everything he was telling me to do. At this point I typed in cmd a white box comes up; it enter and a black box shows at the top of screen with a bunch of mess, he directed me to go down to the bottom which shows this per se license number and that is what relatives in Japan are using. He then directed me to type in assoc and it enter. I stop at this point and ask him how much would this cost me? Mam, Mam don't worry about that, this needs to be done right now, now type in This is where they get control of your computer. I went back to the cost (never typing in the above information) he went to ask someone about cost and said it would be $59.95 I said I don't have that much and I would have to see about other resources, he replied can you have it by Monday or Tuesday, I said I would try. He never ask for a card number which lead me to believe he already had it but needed additional information. He put a per se Supervisor on the phone by the name of Christa Smith. I repeated my per se situation to her and ask for a telephone number where I can reach her on Monday, she replied 1-866-383-1010, I thank her and hung up, I call technician at Cox Cable Solution and convey all information that I had written down. The technician typed in information given all came up blank. He commended me for being smart and suggested that I call BBB Fraud Division. The technician also stated that he receives call like this all the time and people give the caller money and he ends up repairing there computer; yet all personal information had been comprised.

Victim Location 19154
Type of a scam Tech Support

Consumer was called by someone claiming to be from Microsoft. 856-234-5632. She said they voice told her that her computer has a virus and she needs to allow them access. She hung up before they could say anything else. She googled the phone number and said it bounced back as a scam number.

Victim Location 27013
Type of a scam Tech Support

today 1/5/16 I received a phone call from 402-669-5879 the person spoke with a Indian Accent. He claimed he was from Microsoft and for the last 14 days my computer had sent warnings of a virus and he was calling to help me. I told him I knew this was a scam as I had checked on the BBB website. He proceeded to argue with me that all he wanted to do was to "help" me. I hung up and tried to call the number back it just says the number you have dialed is incorrect. This is the second call in one month. People in the North Carolina area should be made aware of this scam by public service announcement covered by local TV

Victim Location 03103
Type of a scam Tech Support

Over the past month I've received multiple phone calls from men and women with an Indian accent claiming that my computer is sending error messages to them at Microsoft. They keep trying to direct me to a website to fix the error. I never let them get far enough to actually go to the website, because I know this is a scam. 

Victim Location 27013
Type of a scam Tech Support

I received a phone call that had a foreign accent. The Caller said they were from "Microsoft" and my computer had been sending information to Microsoft for two weeks that it was infected and they were calling me to help correct the problem. I told the caller I thought Microsoft had more to do than call individuals and I knew this had to be a fake call and hung up. I have not heard back and had no problems with my computer. I tried to call the number on my caller ID and it would not connect with any business or number.

Victim Location 44110
Type of a scam Tech Support

A man keep calling my cell phone. The phone number is 55221144. That is all that shows up. States he is with Microsoft. My computer has a virus. Asked me to go to my computer. They asked for the numbers on back of computer and password. My husband gave out the information. We paid no money. Caller got mad when we would not pay money. Threatened to crash my computer because they have information. Now my computer has a black screen with note your computer has been scammed.

Victim Location 61607
Total money lost $2,700
Type of a scam Other

I received a call from a guy stating he was from Microsoft stating that if I gave him $2,700 he would fix my computer. 

Victim Location 43085
Type of a scam Tech Support

Claiming to be from 1. Dell, 2. Microsoft. 2 has said they see the computer has not been ?updating? after I asked how can you tell. I was hung up on. both types of calls have been happening more than once this year. Would having a recording of the conversation and continuing to ask them questions help? No idea where they are from.

Victim Location 29715
Type of a scam Tech Support

Identified themselves as being from Microsoft and that my computer was causing issues. I was not home. Said they would call back in 1 hour. They did. They tried to get me to do some kind of investigation on my computer. I told them I would call back,

Victim Location 85249
Type of a scam Tech Support

Caller said he was from Microsoft advising our computer had been hacked wanting $199.00 to fix requested credit card info which I refused he then locked our computer so we could not use

Victim Location 32570
Type of a scam Tech Support

Tele 859-824-5367 this caller is from this area. He wanted to take control of my PC over telephone on November 17, 2015 time 6:54 he stated that he was an employee of Windows and that my computer was sending out eras reports to Windows. Also he said that it will not take all about thirty minutes, I said you are interupting

My dinner time, then...I called Microsoft Windows to report this call, they said it is a bogus call, called Microsoft Windows spoke with Johnny report incident give case #1313606907

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