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Microsoft Reports & Reviews (660)

- Hydro, OK, USA

Got a popup on her computer telling her to call Microsoft. She called and gave them control of her computer. It locked up and cannot be used. Told her that it would cost her to update McAfee, took $299.49 through PayPal.

Call her multiple time and attempt to get her to pay more to fix it, but she refuses.

Name on PayPal charge came from Dheerajraio.

+1

I've received 2 calls telling me my computer isn't functioning efficiently. I do not own a computer!

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- Oklahoma City, OK, USA

Consumer put a computer on layaway at WalMart and started receiving calls from someone saying that they were with Microsoft and that there was something wrong with the computer, before it was in her possession. WalMart employee had sold her computer to the wrong customer (with her information- could be how they got her number). consumer got a replacement from WalMart and started getting more calls. The caller informed her that there was something wrong with her computer and that they would reimburse her the cost of her computer and repair it if she gave them access to her computer and the credit card number that she purchased the computer with. They took $400 from her card and continue to invade her computer whenever anyone tries to use it.

She has filed a complaint with her local PD as well as with the FTC.

+1

Gentleman saw a pop-up on his computer alerting him that his computer had been hacked. The pop-up advised him to call "Microsoft Support" for assistance. He spoke with a man with an accent who requested control of his computer. He gave the man permission to access his computer.

The man requested $199.99 to fix his computer. The caller refused to pay or give out his social to the man with "Microsoft".

Now the caller cannot use his computer.

+1
- Macon, GA, USA

My wife and I keep getting calls from someone saying the are from Microsoft.

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- Edmond, OK, USA

A woman with an east indian accent called saying she was from Windows support. They had received error messages from my computer and asked me to get it. I said I have it, and that my computer is fine, I don't have windows since I own a Mac. They called from what I think is a phished number Laurie Smith 1-202-421-9253.

+1
- Toledo, OH, USA

They call my house two or more times a week, a foreign voice saying they are from Microsoft and my computer is having problems. The number on my phone ID is from Seattle, Wa. 206-777-1088.

I usually hangup, tell them I don't have a computer, or tell them to stop calling.

+1
- Memphis, TN, USA

Fraudulent Microsoft company with number: 1-800-773-5115 calls to assist in problems with hacking and viruses.

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- San Diego, CA, USA

Virus was released into computer and then received a phone call said he was with Microsoft and charged over $800 to fix issue and went through Western Union for payment.

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- Richmond, VA, USA

Female caller left message on my phone saying that my license key for Microsoft Windows had expired and I needed to call 855-539-4914 immediately or I would lose access to windows.

This is obviously a scam because you don't get a call from Microsoft about their software and their license key does not expire.

I did NOT call the toll free phone number, but I'm assuming if you did call them, they'd ask for your credit card number to renew the "license key"

+1
- Export, PA, USA

Consumer was contacted by someone claiming to be from Microsoft @ 855-539-4917. He was told they received a message from his computer stating his "key" had expired. They required access to his computer and while on the computer a payment screen appeared and he entered his checking account information. They asked for $500 as payment for services, which he provided.

+1
- Nampa, ID, USA

A person claiming to be from the "technical depart" at phone number (218)314-3541 called and said they were noticing several errors coming from my computer and wanted to ask me questions. I asked where he was from again and he said Microsoft this time (he did not say that the first time).

I told him the call was suspicious and requested proof. He instantly got upset and asked why I thought the call was suspicious, then he offered to give me my Microsoft product license for Windows. I said ok, give me that and your phone number and I'll call when I get home (I planned to call real Microsoft and check if this was legitimate). He hung up at that point. I tried to call the number back and it did not accept calls (it just buzzes).

I'm assuming this was an attempt at identity theft.

+1
- China Grove, NC, USA

I got a call from someone claiming to be from Microsoft. He said I had been getting a lot of bad stuff on my computer from the internet and he needed me to go to my computer and he would tell me what to do. I said I would take are of it if there was problem. He knew my cell phone number but gave someone else's name and said isn't that you. I said no and he kept insisting I go to the computer. he had an Indian accent. I hung up on him. He called back 2 more times but I didn't answer the phone.

+1
- Swedesboro, NJ, USA

Have been receiving this call multiple times. Man calls named David and says we have a virus on our computer. I told him I knew this was a scam and hung up. He wants you to go to your computer and give him information. First time he called he wanted money to fix my computer. Now when he calls I hang up. I still continue to receive the call.

+1

Daily calls, claiming to be from Microsoft, calling me by name, wanting to help with my computer, because they claim it is sending distress signals. I tell them not to call anymore (my computer was lost in a landslide in Dec. for real) and hang up.

They call again next day, same story.

Phone calls come from many different states and area codes.

+1
- Oakland, TN, USA

Telephone call to my home number. I did not answer but googled the number and most of the comments stated they were pretending to be Microsoft, stating computer had a virus.

+1
- Boise, ID, USA

I have received multiple phone calls from a company claiming to be Microsoft. They claimed my computer had been hacked and could I go on line and verify it.

Additionally, I have received calls 212-650-7149. I believe the called to be Indian, with a strong accent.

+1

Not sure if this is a scam or not. Was on the computer when I clicked on a link in youtube. A pop up opened with a number to call. I called the number and they told me my computer was in trouble. He did a search on the computer remotely and told me I needed protection. Told me I could purchase some for $200 -$600. My husband came home at this point and told me it was a scam. Now I am not sure. The two phone numbers I got 1-855-216-3020 and 1-844-236-4230. They said there were from microsoft. Can you help me figure this out? Don't know if they have hacked into my computer or not

+1

Consumer received a voice call from Zoe Connors -  Microsoft Company Phone number (845) 262-3745

 

 

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I was online February 6, 2016 and received a notice that my computer has a virus and to call 877.509.8360. I called and someone answered saying Microsoft. I gave remote access to my computer and Microsoft downloaded software showing that I had a virus. I was told today's service was free, but I had to pay for their antivirus software for $149. I had to fill out a form and wrote a check out. They took a picture of the check with my computer's camera.

While I was on the phone a friend called and I placed Microsoft on hold. I explained what was happening and the friend said it sounded like a scam. I ended the call from Microsoft, contacted my bank and had my computer serviced. Luckily, I did not loose any money.

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