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Microsoft Reports & Reviews (637)

Victim Location 63341
Total money lost $200
Type of a scam Tech Support

I was trying to download Microsoft Outlook on my computer and having issues with it. On Tuesday a box popped up on my screen saying that I needed to call the number that was listed for their assistance. I called them and they got internal access to my computer and held it hostage until I give them money. I sent them $200 worth of MasterCard gift cards to regain access to my computer.

Victim Location 63171
Type of a scam Tech Support

I received a phone call today from a company claiming to be Microsoft Windows Service Center. They wanted my computer ID which I did not give to them. They claimed they were alerted of my computer having a virus and that they had sent me notices.

Victim Location 65201
Type of a scam Tech Support

This was a telephone call to my personal cell phone. The number they called from was 850-600-6699. The man said his name was Mark Williams and identified himself as calling from Microsoft. He stated that my computer was sending out error messages to them and Malware. They wanted me to get on my computer, give them control of it so that they could fix it. I told them that it did not sound right and that I would discuss it with my husband. I was not at my computer anyway. They asked me when a good time to call back would be. I told them I would call them back. The number they gave me to call back was 850-610-1009. After I hung up, I immediately looked Microsoft scams on the internet. It said there was one and they requested that anyone receiving this type of scam report it.

Victim Location 33946
Type of a scam Tech Support

We are receiving phone calls constantly from this phone number: 877-286-0392. I get ongoing calls from this number. Auto message stating Microsoft has detected multiple viruses on my computer. I have asked them to never call again but they then began to call every five minutes. What can I do to get them to stop?

Victim Location 61415
Type of a scam Tech Support

A gentleman called stating that there is a issue with my computer and he would like to login and fix it. I don't own a computer.

Victim Location 47345
Total money lost $200
Type of a scam Tech Support

I was contacted by a person claiming to be with Microsoft that told me someone was trying to access my personal information. I am 74 years old and believe they talked in circles. I trusted what this person was saying and paid $200 for a guarantee of lifetime protection. This was paid by checking account online.

Type of a scam Tech Support

Phone call saying computer compromised. They tried to get me to type in teamviewer.com and i said when i did {which i did not} what did i see. I replied my computer went blank.They had me do it several more time and i came back with some other fail. They hung-up.

Victim Location 65049
Total money lost $789
Type of a scam Tech Support

They said they are Microsoft and told me I had a virus. Gave control of my computer. They wanted debit card to charge 20 dollars. They went through western union. They took 789 dollars from my account. Western union stopped the transaction. I will get my money back. They are still calling and want more money to get my money back.

Total money lost $350
Type of a scam Tech Support

Numerous calls from some group with a heavy eastern (India/Pakistan) accent representing Microsoft. all this started with an online search for assistance from Microsoft and wound up with this group claiming to represent the company for technical support. They installed some "repair" software that turned out to be spyware. For this they charged me $350.00. Consequently they tried again but were interrupted by bank security which cut them off. Since then, I believe because they now have the computer web address, they have tried several times to "infiltrate" my PC. I also found them using D Link, as a technical aid, to try to scam me when I was attempting to upgrade D Link software. This was also found on-line under the D Link name. Since all this has occurred, I have been receiving many calls from them, most using the 1-800 or 1-877 long distance numbers. There has always been one identifiable item: always much chatter in the background in a foreign language. Don't know how to get rid of this annoying menace. The most recent call came from the US...still the same group/person. I recognized the voice!

Victim Location 65486
Total money lost $789
Type of a scam Credit Cards

They said they are Microsoft and told me I had a virus. Gave control of my computer. They wanted debit card to charge 20 dollars. They went through western union. They took 789 dollars from my account. Western union stopped the transaction. I will get my money back. They are still calling and want more money to get my money back.

Type of a scam Tech Support

Elderly woman had a legitimate malware infection on computer. Screen showed a number to call 'Microsoft' to repair it. Scammer convinced victim he can fix it for a fee via credit card. Elderly woman called son to use his credit card and son detected the fraud. Son told victim to not to talk to scammer anymore yet scammer kept calling and victim kept talking to scammer who attempted to convince her that buying a new computer would not remove malware. Victim's son has since fixed compiter and victim continues to receive increased scam calls.

Victim Location 65486
Type of a scam Tech Support

We received a phone call today from a company claiming to be Microsoft. They told us to turn on our computer and that it had a lot of viruses on it. They instructed us to do certain things on the computer and then they wiped all of our information off of it. Now there is a message that popped up asking us to pay $1200 to gain access back to our computer.

Victim Location 84199
Type of a scam Tech Support

This was a phone call from Jack Parker claiming to call on behalf of Microsoft stating that he (they) had received information that my personal computer was being scammed by hackers and attackers. He said after 30 min of trying to convince me of this happening that I would have to buy protection from him that ranged from $149.95 to $349.95. He gave bogus contact information for a helpline 1-800-709-2110 and his own extension number 0108. When I called I got a recorded message stating that I did not have authorization to dial this number. He spoke with a heavy India accent. .I cannot remember how or even when he obtained my permission to have remote control of my computer but he blocked me from using it by putting a protection password on it. I have taken my computer to PC Laptops to have this all repaired.

Victim Location 44202
Type of a scam Tech Support

I was receiving many calls from Microsoft since I got  computer about a year ago. Callers are always difficult to understand. Told me there was a problem with Microsoft. Wanted me to go to my computer so they could remotely repair the computer. I know it is a scam and did not go to mu computer. I told them to stop calling but they continue to call. I hung up on them.  I asked for their phone number and they would not provide it.

Victim Location 29042
Type of a scam Phishing

A fake technician from Microsoft called about fixing a problem with my mother's laptop. He said that it was sending error messages and he was trying to guide my mother to fix the problem. She didn't listen to him and told me the number. I looked the number up on google and I found out it was a scam. He also addressed my mother by the wrong name.

Victim Location 07052
Type of a scam Identity Theft

My computer locked up and the message said that Microsoft had locked it because of Viruses. It gave a "Microsoft" # to call. They said they would repair it (for $79 on my credit card). I fell for the scam and they proceeded to "clean" my computer. Halfway thru I stopped them. There was no charge to my card but I am afraid they stole my computer info. The phone # was 1-800-901-6142 (ext 2008 Kristy). Another # they gave me for the "tech" who did the repai was 1-855-222-7855 (Sam Foster).

Victim Location 63304
Type of a scam Tech Support

Yesterday (Oct. 13th, 2015) my husband tried to use his computer and he got a warning that it had been hacked. They showed a phone number for Microsoft 1-844-210-1348.

That same night a Microsoft tech I talked to said he would fix it for $199.

The second tech I spoke with said he was with Fix Us, Andy Matthews and said they would fix our computer for $299.

Victim Location 33436
Type of a scam Tech Support

Received call today 10/13/15 from a scammer. Caller Id read Harvard, his phone number was 617-495-5491 Male caller saying that was from Microsoft and needed to clean my computer error messages. Said that he was calling for Washington state. I started asking lots of questions and scammer just hung up on me.

Victim Location 75657
Type of a scam Phishing

A popup supposedly from Microsoft showed up and a woman's voice came on telling me I had a trojan virus and not to shop online until I called a number showed on screen. Not thinking, I called the number that I was told was in Antioch CA by a foreign voice that was breaking up badly. I hung up and immediately got 4 calls in a row from a 912 area code that left no message. I know no one in south Georgia, which is where 912 is. My friend cleared the popup and ran a scan with Microsoft Essentials Security and said there was no virus, that it was a scam to get money from me. (No money or any other information given.) Of course, the popup looked legitimate, with Microsoft logo on it and lists of viruses showing . This happened 9-25-15

Victim Location 33102
Type of a scam Tech Support

Received a phone call from a man purportedly Harry Murphy from Microsoft wanting me to sit in front of my computer and follow his instructions so I could fix issues that they had detected. I said I would not do so because I do not know him or his true identity. He gave me anumber to call in Seattle with area code 206. I did not call, of course, and immediately checked in my internet where I see this has been reported repeatedly to the ScamPulse.com since 2012

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