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Microsoft Imposter - Tech Support Scam

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Microsoft Imposter - Tech Support Scam Reports & Reviews (10)

- Seattle, WA, USA • Dec 30, 2023
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Had a screen popup from Microsoft Support Window Defender Security Warning ; said my computer had been hacked and locked up and to call this certain Number. Called and was told she was from Microsoft and said her name was Eva Wattson from their security.

She said she was out of Redmond, Wa her employee number was M51014 her phone number in case we were disconnected was 1-978-730-5937 and my case number was M5000A9241. She gave me an ID # 74799216 Password 52103. this allowed remote control of my computer to help me. She went into my computer and told me that at 4:30 Thursday Dec. 7, 2023 www.phonehub got into my computer banking. She said it was Russia porno. I had been having trouble with this coming into my email for awhile so I believed it. She told me she was going to put me through to my Live banker because they could be connected to my wifi. I was connected to a banker who went by David Miller. I told him my computer and devices were hacked and I was working with Microsoft. That I would like to put my accts, under higher security for 48-72 hrs to see if there was any action. Eva had told me to say that. He talked to me and then aid he was going to contact the FTC to see what to do. He came back and told me they wanted me to take that money and put it in a cashiers check and Fed Ex it to the FTC and they would put it 1 time in a dummy acct and in 24-48 hrs they would put it in a new acct for me.

I went to the bank and got the cashiers check and sent it to Sunton NY Trading Inc .31-27 137th St 1A Flushing. NY 11355. Stupid! Fed Ex Overnight Tracking #************ Scheduled delivery 12/08/2023 noon. I found out they deposited the original at East West Bank in NY on Union St. in Queens, NY in a Sunton acct. They also had made a copy and tried to deposit that but it didn't go through, they caught that one. That check was not endorsed but was stamped FOR DEPOSIT EAST WEST BANK ONLY PASADENA, CA 12/09/2023 0001146240. I was also told Pasadena is their headquarters. Eva kept calling and texting after I didn't pick up anymore and David Miller did also. Sunton also has accts at JP Morgan Chase.

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- Queens Village, NY, USA • Dec 15, 2023
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Scammer A-Nuvero Coolen posed as Microsoft tech support on 11/21/23 and said he would “monitor my computer network” after an alleged attempt of a “hacker” at 4:38 AM to gain access to make charges for Pornhub and online gambling. He asked about first numbers of my credit cards, any unusual charges. Claimed firewall was damaged, not to check my email and call back. He called on 11/22/23 and passed me to scammer B-Austin Leve @518.703.7122 who directed me to a NJ Chase branch at 4921 Bergenline Ave., withdraw $15,000 then deposit in Bitcoin at 7000 JFK Boulevard East in Guttenberg, NJ. Only $14,600.00 was accepted by machine. He claimed this needed to be done in a certain time period to “dispute charges”, had me download “Anydesk” app to my iPhone and leave the line open. Said I should “cooperate”, keep investigation “secret”. He then directed me to another branch at 8101 Tonnele Ave. in North Bergen, NJ. I arrived after 4:20 PM and passed a note to the Teller asking if Chase employee would ask for a Bitcoin deposit; she said No!. She told me to hang up on scammer B, and he became angry when he found out I reported this to Chase. The branch Manager offered to change all my accounts and send a new debit card, which I accepted. Chase could not give me any documentation because I initiated the transaction; I only found this out on 12/11/23.

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- Staten Island, NY, USA • Dec 02, 2023
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I was on the internet and suddenly a window popped up and a female voice repeated a warning that my computer had been locked do to a hacker threat. The voice said, not to turn off the computer or valuable information might be downloaded by the hacker, but to call a number: 1 (805) 430 5094. I spoke briefly with a person with a thick Indian accent, got suspicious and hung up. In the meantime my computer seamed no longer locked up. I researched for the correct windows number- or so I thought: 1 (786) 372 7542 which turned out to be a scammer as well, probably from the same source as before. But before I got suspicious, I had given my name, zip code and, to one of his answers I replied “yes“.

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- Bellport, NY, USA • Oct 25, 2023
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They contacted me under the pretext of being from MICROSOFT and sold me a computer security system which they then installed. For payment they insisted I pay by money order, which made me suspicious. They then lost the money order. I stopped the first one and send a second one. The rudeness with which these transactions were handled made me very suspicious. They also insisted that every month the need to enter my computer to make sure the security is still in tact. I withdrew the second money order and had everything they installed removed by a computer by a savvy friend who assured me that this was a scam!!!!!

SECURITY HEAD AT TECHMAX: REGAN CLARK JR.

TECHNICIANS NAME IN DENVER, COLORADO, 80202: JERRY PATEL. 833 792 6532, ext. 17033

MY CONTACT (rude and obnoxious) DANIEL PRICE. 530 718 7854

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- New York, NY, USA • Sep 09, 2023
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shut down my computer to access it by remote in order to inform me that i had been compromised by the dark web and in order to release my computer i would need to pay them $300 through my bank account and they used a fake new york bank as a followup to their bank in order for me to pay them

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- Lansing, MI, USA • Sep 09, 2023
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I was contacted by the company Tech Dech Interactive, who identified themselves as a subsidiary of Microsoft, notifying me that my computer had been hacked with extensive malware installed. They walked me through various computer based things after convincing me to give them control of my computer to remove the malware. They directed me to the website https://tech-deck-interactive.net. At this point, the individual who had control of my computer and completed the purchase of the fake software, pressing the "Complete Checkout" button without my consent/authorization. (I did NOT authorize the finalization of the purchase as I'd become to be suspicious.) We additionally had to pay Best Buy $179.99 on 7/4/23 to remove the spyware "Tech Deck International" installed on my computer earlier that day. Best Buy confirmed that spyware and malware had been installed.

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- Providence, RI, USA • Sep 07, 2023
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I was working on my computer when a virus (Trojan Spyware) popped up with a FAKE "Microsoft" Phone Number: (833) 748-2823. I was told to call (844-919-1039.

**The REAL Microsoft phone number is (800) 642-7676, and THAT'S the phone number I should have called to avoid being in the mess I got into!**

I was offered virus software for $499 but a few days later, I was told the software didn't work, and they placed a yellow-lined "sticky notepad" online for me to put in $500, because their system didn't accept odd numbers. Their system also didn't say whether or not to put in .00 and when I tried to put in $500 they took over and put in $50,000! Then they said the money was stolen, and I had to pay it back! I withdrew a total of $45,000 in cash from 3 locations of my bank and I was instructed to go to 2 bitcoin machines, and I NEVER used bitcoin in my life!

The man I spoke to called himself "David," and after he used up his 16,000 limit, he had me use my cell phone number, and he said he deleted my "Blockchain Wallet" after his 16,000 limit was restored, and I hope he did! Even after that, I was told I STILL owed $5,000, but I did NOT pay it back!

I told my bank, law enforcement, the FTC, the FBI, and whoever else I needed to tell. That included my lawyer, accountant, stockbroker, and a family friend who's also a trustee!

Here's what I've been doing and getting:

1. New checking and savings account numbers

2. A new debit card instead of a regular ATM card

3. New bank credit cards

4. New checks

5. I pressed "Factory Reset" on BOTH my computer and cell phone, along with having an IT friend check for viruses and other damages. Thankfully, I didn't have any!

6. I blocked and reported ALL of the FAKE phone numbers.

FAKE PHONE NUMBERS:

Microsoft Security Helpline: (833) 748-2823 - The Phone Number that popped up with the virus

Microsoft Customer Service: (844) 919-1039 - The Phone Number I was told to call

**AnyDesk: (833) 269-3375 - The remote software "David" used - I uninstalled it, along with uninstalling Google Remote Desktop

**David P btc: (281) 929-8240 - The man I spoke to

**Tech Deck Interactive: (866) 738-2298 - Company Phone Number

DIGITAL CURRENCY COMPANIES:

Bitcoin Depot: (678) 435-9604

Blockchain: (888) 552-1019

CoinFlip: (773) 800-0106

LOCATIONS:

1. Grab N Go Convenience Store & Smoke Shop - CoinFlip Bitcoin

350 N. Broadway

Rumford, RI 02916

Phone: (401) 473-0303

2. Broadway Market - Bitcoin Depot

655-665 N. Broadway

Rumford, RI 02916

Phone: (401) 490-7814

ANYONE can be a scam victim, but it's WORSE if you have Asperger's Syndrome, which is the highest functioning form of autism! Having difficulty understanding concepts is like a nightmare you can't wake up from, and I believe I was targeted so "David" could take advantage of my shortcomings, and it's one of the meanest things people can do! I wish it was possible to get back ALL 45,000 IN FULL!

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- Brooklyn, NY, USA • Jun 30, 2023
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My MacBook Air was hijacked by scammers either based in India or Pakistan. They tried to take over my Hotmail account by posing as Microsoft employees. They sent a message to my computer screen telling me that my computer was infected with a virus. There was a 1-888 number to call and when I did the thick accent was either India or Pakistan. They asked for my IP address. I hung up.

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- Mount Vernon, NY, USA
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Just popped up on my computer..."do not shut off computer..advised to call Microsoft hotline 1-833-6201569 I called and the guy asked me a few questions then put me on hold- some report popped up and indicated .my computer infected with "Trogen Spyware" a guy with a foreign accent gets on th phone and asked a lot of questions re my computer access. asked for my internet company. my relephone # and then told me he had to go thru a Verification Process went down a log list of at a specified time i.e between did i purchase items from retailers, do I use for my finances online and others. ( answered yes and do not remember to other questions ..he then told me he will check my system, came back and said he emailed my problem to verizon...first he said he will contact them...came back to me and he contacted verizon when i asked what is the phone # he used , he then said he emailed and did not phone....could not give me either # he used stating...#designatd only by Microsoft...I asked for his name and he said and spelled out LAURA,,,I said he sounded like a man,,,i asked if he is a man or a woman...he said woman...he then told me verizon will run a check and will get back to me in 1 1/2 hrs. of course no call. I later checked microsoft cusomer service #- which is 1 800 642-7876 a different #!. of course...I shut down and my computer came on as usual! Please be aware! Thank you.

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While using my computer, there was an unexpected alarming sound, flashing, red banner going across the screen. It stated that I should not try to shut down the computer. That I should call Microsoft for technical support. I called and the technician

proceeded to ask questions, check my computer sysrem and downloaded a protective system since I had no virus protection at the moment. I paid $199 owing $150 to be paid at a later time. At another day I got a call from another Microsoft technician following up and checking to make sure my system was operating OK. He asked questions as to what activities are done on the computer and downloaded a remote system with the intention to install and back up system. He had control of my computer. Unfortunately he led me into my bank account and also into my husband's bank account. Afterwards my husband was led to check his checking account and discovered that our rent money and monies for other bills had been withdrawn. Monies in both his account and my account had been withdrawn the same day without our approval or knowledge. The matter has been reported to the bank. I currently get calls from the Microsoft technicians with different names requesting me to go to my computer. Both my husband and my bank accounts have been compromised. We're alerting folks about these activities. Only allow reputable individuals handle your systems. I could say more, but this will suffice for now.

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