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lucylilly.com

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lucylilly.com Reports & Reviews (3)

- Portsmouth, VA, USA • Jun 16, 2026
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Website claims to be in Asheville, NC. I purchased an outfit that was shipped from China and when it arrived it did not look like the picture. The pants had an extra panel down the crotch that was not in the picture and made them unwearable. The top was similar to a polyester middle school basketball scrimmage jersey. I attempted multiple times to get a refund and they said I would have to return it to China at my expense even though their website says damaged items or incorrect items are returned at the expense of the company. They also offered me a 20% refund to keep the item and call it a day, which is also ridiculous. Lastly, all the reviews are fake as there is no place for me, a real customer, to leave an actual review.

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- Saint Louis, MO, USA • Jun 15, 2026
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I purchased a dress from Lucy and Lilly Boutique, supposedly in South Carolina - 2 Sisters closing out their business so reduced their prices. When the item was delivered, there was no identification of Lucy and Lilly. No label in the dress, no return information. The dress was not what was listed on the item I purchased. It was twice my size, I am a small. The style of the dress was completely different. Poor quality fabric, stitching and design. When I contacted my credit card company to dispute, it was listed as WHOP Lucy Lilly - described as school Educational service. It was listed Newark Delaware however when I checked the status of delivery, it originated in China. I checked if there was a boutique in South Carolina with this name, there is not. I attached the dress sent but I also have a picture of what I was listed and I thought I would get. Not sure where to upload that one. Be happy to. Thank-you for your time in this matter!

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- Furlong, PA, USA • Jun 13, 2026
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I purchased a dress on a credit card. The dress I received was of poor fabric quality and poorly made. So disappointed compared to the beautiful photos on Facebook. I attempted to return my purchase because the dress did not fit. I followed the directions for return but was told I could get store credit which was not told to me at purchase. I was also told I could receive a different size but could keep the item I received. What a scam….

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