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Lucasstoragefacility.com Reports & Reviews (2)

• Aug 26, 2025

Order an umbrella from them and cannot get any information My mother in law paid for this with her CC on Aug. 9, 2025 and we received a bill of sale and a shipping number but no more information. We thought we were on the Wayfair website only we learned from them it was not there site. I am going to forward all the email to you for your review

---------- Forwarded message ---------
From: TANISHA HOLLMAN
Date: Tue, Jul 29, 2025, 8:34 a.m.
Subject: Order #AABP1024 confirmed
To:

TANISHA HOLLMAN
Order #AABP1024
Thank you for your purchase!
We're getting your order ready to be shipped. We will notify you when it has been sent.

View your order
or Visit our store
Order summary
☀️SunLite™ Solar Umbrella with LED Lights × 1
Midnight Black
$75.00

Subtotal

$75.00
Shipping

$0.00
Taxes

$0.00
Total

$75.00 CAD
Customer information
Shipping address
David Gregory
140 Stewart Street
Chatham ON N7L 3P2
Canada

Billing address
David Gregory
140 Stewart Street
Chatham ON N7L 3P2
Canada

Payment
Mastercard ending with 7165

Shipping method
Free shipping

If you have any questions, reply to this email or contact us at [email protected]

[email protected]
​You​
Dear customer,

Thank you for reaching out to us. We are happy to assist you with your shipping inquiry.

Could you please provide your order number or any relevant details so we can look up the status of your shipment? We will promptly check and provide you with the latest tracking information or estimated delivery date.

We appreciate your patience and are here to ensure a smooth delivery experience.

Looking forward to hearing from you.

Best regards,

Tue Aug 19 23:06:27 CST 2025,"annemeloche" wrote:

To whom it may concern,
My husband ordered the above and still have not received anything or any information.
I am looking for information or at least the tracking number. I contacted the seller and did not receive a response.
Please advise.
Thank you,
Hope Ann Gregory

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I am very disappointed in your delivery process I purchase this off Wayfair website and they state for larger package that it only takes up to 14 days. It is well pass the 14 days. PLEASE ADVISE IMMEDIATELY.

Hope Ann Gregory

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From: Hope Meloche
Sent: Friday, August 22, 2025 1:24:07 PM
To: [email protected]
Subject: Re: customer service center Auto Reply Order number 160013-486887

Please advise if and when I can receive some information regarding this order as soon as possible.

Thank you,
Hope Ann Gregory

Get Outlook for Android
From: [email protected]
Sent: Tuesday, August 19, 2025 11:02:59 AM
To: [email protected]
Subject: customer service center Auto Reply Order number 160013-486887

Dear customer,

Hope this email finds you well. We sincerely appreciate your patience regarding your recent question or refund request.

As the regulatory platform of the website where you purchased the product, we will promptly verify the situation and forward your issue to the corresponding merchant for resolution, or process a refund as per your request. The refund will be credited to your original payment account within 7-15 business days depending on your bank or the payment platform. We understand how important it is for you to receive the refund in a timely manner, and we assure you that we are actively working on it. Your understanding and patience will be greatly appreciated.

Best regards,

Here is the tracking number KHY2280708600YQ

Thank you
Hope Ann Gregory

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From: [email protected]
Sent: Tuesday, August 26, 2025 4:59:47 AM
To: [email protected]
Subject: Re: Re: Order number 160013-486887

Hello friend,
Please provide the tracking number for the package.
Best regards,
Customer Service

Sat Aug 23 01:22:34 CST 2025,"annemeloche" wrote:

Good afternoon,

As per our previous emails I have still not received the order or any information about the location or anything about when I can expect delivery. Please advise as soon as possible.

Thank you,
Hope Ann Gregory

Get Outlook for Android
From: Hope Meloche
Sent: Tuesday, August 19, 2025 12:23:54 PM
To: [email protected]
Subject: Re: Order number 160013-486887

The order number is 160013-486887

Here is a copy of the email my

---------- Forwarded message ---------
From:
Date: Sat, Aug 9, 2025, 1:54 a.m.
Subject: Your order has been shipped!
To:

Dear [email protected]:
We are glad to inform you that your merchandise has been shipped out by our merchant to you through (KHY) . The tracking No. is KHY2280708600YQ

--------------------------------------------------------------------------------... /> The order details are as follows:
--------------------------------------------------------------------------------... />
Seller Order No.:160013-486887_91017

Seller Website: comgiut.com

Payment No.:MBF2508082208347021

Payment Date&Time: 2025-08-08 22:08:35.0

Amount:68.87 USD

The shipment information we will inform you by email after shipped out, please update the information by the track link. Any queries about the shipment please contact the merchant by the contact us subpage of online site .

--------------------------------------------------------------------------------... /> Please note that "ZOLIUJEOD" will be displayed on your credit card statement.

Thank you for your attention and wish you have a good day. For more information and further assistance, please feel free to contact us by [email protected].

E-mail: [email protected]
Notes:Please don't reply this e-mail directly as it was sent automatically!

Thank you,

Hope Ann Gregory

From: [email protected]
Sent: Tuesday, August 19, 2025 11:08:16 a.m.
To: [email protected]
Subject: Re: Order number 160013-486887

Dear customer,

Thank you for reaching out to us. We are happy to assist you with your shipping inquiry.

Could you please provide your order number or any relevant details so we can look up the status of your shipment? We will promptly check and provide you with the latest tracking information or estimated delivery date.

We appreciate your patience and are here to ensure a smooth delivery experience.

Looking forward to hearing from you.

Best regards,

Tue Aug 19 23:06:27 CST 2025,"annemeloche" wrote:

To whom it may concern,
My husband ordered the above and still have not received anything or any information.
I am looking for information or at least the tracking number. I contacted the seller and did not receive a response.
Please advise.
Thank you,
Hope Ann Gregory

Get Outlook for Android

Any advise to suggestion would be greatly appreciated

- Long Beach, CA, USA • Jun 02, 2025

I was scrolling through Pinterest and came across a pin advertising a warehouse sale from Anthropologie. The typical advertisement of the warehouse being overstocked and a flash sale happening for a 72 hour period. Everything on the site looked legit, from the lay-out, clothing/accessories, to even the payment processing details. After scrolling through and finalizing my order, I received an order number and was told that an e-mail would be sent, as all other online websites do. I waited for my e-mail, which generally shows up right away after purchasing, but when I realized it had been over thirty (30) minutes without receipt, I started to dig. I checked my spam box and had a few e-mails from the company but the senders e-mail was the type you can tell is bogus. One of the e-mails even stated that I "transferred" the amount charged to the company. I checked my bank account and the transaction is listed as SILKQS* SILKQS. I am currently awaiting a return phone call from my bank to get the charge disputed and/or find a way forward.

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