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[email protected] Reports & Reviews (2)

- Houston, TX, USA • 22 h ago

I placed an order on April 27, 2026. Approximately 30 days later, I received a delivery notification email. I did not receive the order. I contacted customer service again and was told they would ship the items again and it would be delivered in approximately 15 days. Again, I did not receive the items. I contacted customer service and was told they would issue a refund in 15-25 days. That was in June 2026. I send emails every week asking for my refund and get the same 15-25 day wait for refunds. It is now September 2026 and I have yet to receive my refund.

- Ruckersville, VA, USA • Jun 23, 2026

They were selling Bogg bags. When I didn't receive my merchandise after 30 days, I contacted them via email. They shared tracking information saying it had been delivered. They then offered to reship my purchases and expedite the shipment. I didn't receive this package either and when I contacted them via email, they would only respond in Chinese.

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