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Kim Wigs Internet name Hymax Company LTD

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Kim Wigs Internet name Hymax Company LTD Reports & Reviews (9)

• Feb 11, 2024
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I ordered a ll white human hair wig and picture below is what was sent to me
No address to return item
Kim Wigs
Kim Wigs

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• Feb 11, 2024
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No address to send wig back
I ordered a all white wig
Picture shows what I got
Hymax Company LTD
Hymax Company LTD

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• Feb 11, 2024
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I ordered a white wig and picture below shows what they sent me
Km wigs

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• Feb 11, 2024
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Never received the wig I ordered
Ordered all white see below what they sent me
Kim Wigs

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• Feb 11, 2024
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Sent me the wrong wig
It’s also supposed to be human hair and it is not can’t get a response from no one
Kimwigs
Kimwigs

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• Feb 11, 2024
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Sent me a wig that was no where close to what I ordered
The one I ordered was all white
You can see on the picture I sent you it’s all wrong
Kimwigs

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We had exactly the same problems, wig nothing like what was advertised and quality like that of a joke shop wig. We returned the wig to China for approximately £10, and finally after 4 months and numerous emails received a refund. Nightmare to deal with over email and totally agree, praying on vulnerable people who don’t need the hassle of having to chase for their money to be returned. The address we returned to in China was Beishashi Room 0811, 8th Floor, Changhe Building, Changjiang West Road, Shushan District, Hefei, Anhui, China, 230088.

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I ordered a wig for 253.97 I've never received it up till now. I attempted over 10 times to get a refund but they continually play games. I highly recommend not using this company since it's out of country and very difficult to get your money back.

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- Elkhart Lake, WI, USA
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This company is a scam, they do not have a phone number or a return address to send the item back. The only way to communicatee is thru email and they never answer the many questions that I have asked. They say their company is in England but ships from their "after sale department in China". The wig does not have any packing slip or return form in the packaging and no label in the wig, it is not what is pictured, colored or described. Very poor quality product states it is Remy human hair, I don't believe it is. The reviews on the wig show as all 5 stars which makes me think they are also made up. The UK address on the website states "this is not a returning address" but they will not give you a return address or a phone number for their company. In email response they say you need to return to China and it will be very high almost $50 and ask if you will accept. Reviews state it's $50 plus additional custom charges. The web site does not work properly, I believe purposely, when you try and fill out a return form, it errors out, also when you try to pay with credit card it won't take it, but they send an email that ends up going thru PayPal and charges your credit card. I have asked them a few times via mail, what their phone number is, why there wasn't any paperwork with the wig and why the web site does not work, they never answer the questions. I should of done my research before I bought from them. Now that I have done some research there are many complaints on this company. In my research it states there is another company called "Kims Wigs" which is legitimate, that is being mixed up with this China company "Kim Wigs" The worse part is like so many I bought this wig because I lost my hair due to Chemo and they are targeting so many of us that are going thru difficult times that don't need this on top of it all. Thank you!

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