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Kanavi Designs

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Kanavi Designs Reports & Reviews (1)

- Haymarket, VA, USA

Kanavi Designs (kanavidesigns.com)

Sun, Jan 21, 2:19?AM (1 day ago)

to me

Dear *******,

We apologize for any inconvenience you have experienced with your purchase. Your recent purchase of the Blanket has been dispatched exactly as described on our website. Our team has taken great care to ensure that the product meets the specifications and details outlined in the product listing.

In order to initiate the refund process, we kindly request you to follow these steps:

Please ensure that the item you wish to return is securely packaged to prevent any damage during transit.

Ship the item to the following address:

5/F, Unit 2, Building 5,

Niannianhong Furniture Group,

No.201 Yongmao Road, Choujiang Street,

Yiwu, Jinhua, Zhejiang Province,

China

Use a reliable and trackable shipping service to send the item back to us. This will help ensure the safe and timely delivery of your return.

Once the item is on its way, kindly provide us with the tracking number or any relevant shipping details, so we can monitor the return process.

Upon receiving the returned item and inspecting its condition, we will process your refund accordingly. Please note that it may take some time for the refund to be completed, depending on your original payment method and our internal processing procedures.

If you have any further questions or require assistance with the return process, please do not hesitate to contact our customer support team. We are here to help and ensure your satisfaction.

Thank you for your understanding, and we look forward to resolving this matter for you promptly.

Best regards,

KANAVI Designs Team

******* ******** <**********************>

11:49?AM (4 minutes ago)

to Kanavi

I completely and utterly disagree with your assessment that your "team has taken great care to ensure that the product meets the specifications and details outlined in the product listing." Obviously by the photo I provided, the item is not 50 inches and the photos on your sites were completely misleading. I paid $150.00 for this. Below are excerpts from your site;

The WeightedCozy™ Blanket comes in a standard size of 50x60 inches...

Weighing in at the perfect range of 7-10 lbs...

image.png

image.png

This will be sent to ScamPulse.com and other media platforms for resolution.<***********************>

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