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Home Warranty Resolutions

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Home Warranty Resolutions Reports & Reviews (3)

• Apr 26, 2021

Victim Location 98008
Type of a scam Phishing

This company sent a pink letter that said Final notice to update my home Warranty (5 days or I'm risk to be without insurance). The letter had no return address, no website - only a phone number to respond to.

I have never had a home warranty. This was a completely unsolicited misleading sales solicitation. The letter listed my name, address, and mortgage lender (all easily obtained public information.)

• Apr 22, 2021

Victim Location 32751
Total money lost $395
Type of a scam Phishing

I was on vacation and when I got home on 4/15/21 I had 2 letters from Home Warranty Resolutions. These letters were on bright pink paper and had TIME SENSITIVE on them. At the time these letters were sent out (4/7/21) I did not have any dealing with this company. When I got home from vacation I called their number. (1-888-251-7535). At this time I did have Home Systems Protection System with AAA and thought this was who I was dealing with the women I talked to told me I needed to send in money to keep this coverage open. They took $395 out of my bank account. A few days later I realized this was not the company I had the protection plan with. I called the customer service number (1-888-525-0760). I explained the situation to the person I spoke with. She said she would talk to her supervisor and call me back. I did not receive a call! I called back and talked to another lady. I explained my situation to her. Instead of helping me she kept going on about how I need this Home Warranty. I kept trying to explain to her I didn’t want it and I wanted my $395 back. She then said a manager would call me back, said a few other things and then hung up the phone. I am 72 years old and am very upset about this. All I want is my $395 back and not have any more contact with this company. I don’t know what to do about this. $395 is a lot of money for me and I don’t understand why they don’t just give me back my money! I hope you can help me.

• Mar 11, 2021

Victim Location 98406
Type of a scam Home Improvement

Home Warranty scam sent by mail.

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