Goldenkey-locksmith.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Goldenkey-locksmith.com, help other victims by adding it!
Scammer's website goldenkey-locksmith.com
Scammer's address 1828 S. MILPITAS BLVD, Milpitas, CA 95035, USA
Total money lost $327
Type of a scam Worthless Problem-solving Service
112 S. Bascom Ave
San Jose, CA 95128-3507
Dear ScamPulse.com Officer:
I would like to report a SCAM that GOLDEN KEY LOCKSMITH used on me with following details:
HOW I GOT SCAMMED ON MAZDA KEY FOB (11/4/2022)
My 2015 Mazda 3 has an original key fob with four working buttons: lock, unlock, trunk, and panic. So I needed an additional key fob. I knew that the new key fob needs to be programmed and its key cut.
I ordered an identical key fob from Amazon. That key fob is exactly the same as mine but doesn’t have the Mazda emblem.
I searched on internet and contacted GOLDEN KEY LOCKSMITH, and then Ester (702) 695-9366 from GOLDEN KEY LOCKSMITH called me back.
She said that her programming fee was $150 if it works, no fee if it doesn’t work; she guarantees her key fob (cost $150) will work; if she comes to my place her service call would be $29, no fee if I come to her designated place. So I came to her place in Milpitas on 11/4/2022.
She tried my new identical key fob and said she couldn’t program it. So I had to buy her key fob which is not the same as mine. She programmed it quickly and gave it to me. Here are the problems:
1. First, that key fob doesn’t have a physical key inside so it was just a remote.
2. Second, only lock, unlock buttons work; trunk and panic do not.
3. Third, my car shows a red key icon on the panel, and she said that she had to erase my original fob to add hers, and assured me that red icon will turn green later which never happens, it’s still red now.
I told her all those problems and of course she had hundreds of ways to defend it.
4. Then she charged me $300 + $27 tax which was also wrong because we only pay tax on merchandise ($150), not on service. I knew that I was scammed but had no choice to refuse because she was able to mess with my car (see # 3).
She said that she would order me a new key and I have to travel to her again to get it. I texted her to make sure the new fob has a physical key in it just in case the battery goes dead. No answer from her. I contacted her again three days later, then she wanted me to pay an additional $85.
In the attached picture: My original fob with key on the left; her crappy remote with NO key on the right and ONLY 2 out of 4 buttons work.
(See attached picture.)
I checked GOLDEN KEY LOCKSMITH’s website and it seems to me that all 5-star ratings were fake, and all 1-star ratings with details of bad service/cheating were real.