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Giovanco Reports & Reviews (5)

• Nov 02, 2023
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Purchased a pair of boots that took forever for me to received at which time I was made aware that they were not the shoes I actually ordered. The were similar but not the same. I sent an email and corresponded with someone who advise me if I wanted to just keep then they would issue me a 50% gift card of the original price. This is where it gets sticky. I agreed to the gift card/certificate, which I received. At this time I reordered the original shoes that I desired. You want believe this, they again sent me again the wrong shoes, and what's so funny, it was the same wrong shoes from the first problem. I contacted them again taking photos of both pair of shoes, the original sales receipt with the picture of the original shoes I order. I also requested a full refund because as you remembered I used the gift certificate and paid an additional $36. This time, they keep telling me that they issued me the original money which I have not received and it is to expensive to send either pair back. This si so wrong, because now I loose out. I will never order from this company again.

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I ordered shoes early January still have not received my shoes or any email if this is a scam I am going to my bank to get my money back bad news travels worse than good news so I will be posting this on line

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I ORDERED MY PAIR OF BOOTS AND NEVER ARRIVED! I SENT THOUSANDS OF EMAILS AND I'VE NEVER RECEIVED AN ANSWER. NO BOOTS. NO ANSWER. THIS BRAND IS A TOTAL FRAUD!

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Ordered two pair of boots in the same size but two different colors. I was sent two pair of boots the same color and multiple sizes (at least 3-4 sizes) too small. There was no paperwork inside or on the package (no packing or order detail slip) or size stamped/ listed anywhere on the boots. I sent email and they replied with a return option that had me pay for the shipping of the 2 pair of heavy boots back to Hong Kong.

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Thats why you have to use PayPal , they got you coverd

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