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Donna's Dresses

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Donna's Dresses Reports & Reviews (7)

- Delray Beach, FL, USA • Oct 07, 2026
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I purchased a dress mid July. I never received my dress. I emailed the company and they apologized and would expedite the purchase. After advising them that it has been two months and that I still had not received my dress I requested a refund. They said they would not refund me and they would look into the matter. I tried calling them and the number on their website does not work. It has now been three months since I made my purchase and still have not received anything. They no longer reply to my emails. The person I have been emailing with is Kai.

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- Tenafly, NJ, USA • Oct 05, 2026
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I purchased a dress online from a legit looking website based in Charlston. Then when I did finally receive the product 3 weeks later it was of subpar quality--cheap imitation of a dress on polyester. No delicate lacing and flowing fabric as advertised. When I asked to return it they told me I needed to return it to China even though they expressly state on their website they are located in California and have a US phone number. They have a California address on their website. The phone doesn't work. Not sure what is there because they are really in China. When I complained about wrong dress of poor quality, they went on to try to "negotiate" a partial refund of 30%, which to date I have not received, and don't expect.

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- Washington, DC, USA • Sep 01, 2026
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The website advertised dresses on sale reduced approximately 50%. The fabric was not identified. The telephone number is false and the refund policy is bogus. They claim that I would be responsible for sending the dresses to China for a full refund. They offered a 15% refund and I keep these cheesy dresses.

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- Camino, CA, USA • Aug 17, 2026
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Shopping online for cotton/linen dresses. Website appeared legit with money back guarantee in 30 days. Package arrived in 15 days. No tag of fabric or care of dress. Way too small and obviously a flimsy polyester. Immediately asked for full refund via email on website. Had to send pictures. Finally told I would be able to keep dresses and get a refund of $14.84. This is an oversees scam and my bank has already paid so I am out 98.92. Don't order from this company. They falsely claim their products and are unable to refund your money. Please see attached file for full string of emails.

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- Parkville, MD, USA • Aug 09, 2026
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I thought I was purchasing a dress from a USA based company as advertised however, when I received the dress that looked nothing like what was advertised, and the tracking showed it was being shipped from China, I contacted them via email immediately and never received a response.

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• Jul 21, 2026
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Ordered a women's top from Donnas Dresses. Took a very long time to receive. When I received it the item was nothing like the picture. I emailed and asked for a refund. DONNA said she would be willing to give me 10 percent of my money back which was 50.00. I told her on the website it clearly states they do returns and refunds. She refused and gave me a address to send item to China and the shipping would be around 30 dollars or more for a 50 $ item.

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- Flatwoods, WV, USA • Jun 07, 2026
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I thought the dresses were coming from Charleston, So. Carolina. An older woman, supposedly Donna standing in front of a store front with CHARLESTON on the sign above the door. That's false advertisement. I tried to send this dress back and I keep getting the run around. Now they offered me 15% back instead of returning the dress. I have asked for an address several times. I am putting in this complaint now.

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