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directcard.com Reports & Reviews (12)

- Aurora, CO, USA • Aug 17, 2026
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Applied for direct reserve credit card in April 2026. Waited for my card as well as had email correspondence telling me to wait longer for my card in June 2026. The email addresses I contacted were [email protected] and [email protected]. Finally got logged into my acct using last 4 of SS and DOB THE FIRST WEEK IN JULY. The website told me I was not granted credit and to reserve a refund check for the 95.00 in fees I paid. I did so. Today is August 17th. I have no refund, am getting no response from the emails and cannot find a correct customer service phone that doesn’t hang up on me.

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- Tallahassee, FL, USA • Aug 13, 2026
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Advertised itself as a low credit score credit card and it had a $300 limit

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- San Antonio, TX, USA • Aug 06, 2026
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I was looking for a credit card to help me re-build my credit when I came across the offer. I applied and approved for $300 and with regular payments my credit would increase. I was asked to pay a fee of $95 which I did. Was told I would receive card in 7 to 10 business days. Waited 20 days and when I didn't receive it I called and was told the card had not been processed. I canceled the card and was told 7 to 10 days to receive refund. Waited about 3 wks and was told the same thing. Once I canceled I was no longer able to talk to a live person because I didn't have a card. Tried to email but of course it is not valid. I was informed that my account had a fraud alert. The company tried to take $35. It was paid and I was charged $20 for overdraft.

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- York Springs, PA, USA • Aug 06, 2026
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Applied for the card, paid 180.00 & I was not able to activate the card, customer service never available, emailed to cancel & refund my funds, it's been 3 months & still no refund. This is a scam!

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- Los Angeles, CA, USA • Jul 17, 2026
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I applied for a credit card in April was told I would receive it around May.. May dates come no card, reach out by phone and learned that the company was new and to give them grace, cards would arrive in a week or two.. That timeframe came reached out via email, was told give it a few more weeks, that time past no card was delivered. I was then told give it the end of the month. Almost three months later, nothing. Now the phone number doesn’t work if you have no card number and the email address is showing doesn’t exist.

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- Burney, CA, USA • Jul 16, 2026
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Charge $95 for upfront fees for a credit card that never came in the mail and we asked for a refund and cannot receive money sent by Direct refund and cannot get a hold of anybody to request a paper check by mail

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- Montgomery, AL, USA • Jul 13, 2026
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I signed up for a card on May 23, 2026. I called multiple times they said there was something dealing with USPS so the card was never delivered. They attempted to make a refund on June 23, 2026 as of July 13, 2026 I have not received a refund and they will not call me and the email said that it is fake and the phone number they will not let me speak to customer service because I never did receive the bank card I don’t have the bank card information.

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- Lawton, OK, USA • Jul 12, 2026
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Pretends to approve an application for a credit card, first having you pay activation and other fees, then waits a very long time. When you go back to check on the mailing of said approved card, you get the run around till they much later tell you in fact you were not approved and have to wait an additional 30 days before they will supposedly mail you back the $95 you paid. The whole thing seems to be a big scam.

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- Marionville, MO, USA • Jul 05, 2026
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I was approved for a $300 rebuilding credit card and had to pay a $35 application fee and a $60 processing fee. I paid that on May 22, 2026. I allowed 14 business days to allow for them to process my card and called once and they gave me this story that they were a new company and it was taking longer so I waited 2 more weeks and called back on the 29th of June and they told me that I can expect my card to be mailed out by the end of the week. I logged into my account today and received a message that said I was no longer approved and could expect a refund by check in 30 days. Now I am afraid that I will not receive a refund.

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- Chamberlain, SD, USA • Jun 16, 2026
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I signed up for a credit card that took 2 months to get. I was told to pay a fee for 60 and 35 to active. I got it and now one answers the phone saying no one is available and leave a message i have and no one answers.

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- Tewksbury, MA, USA • Jun 15, 2026
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This was a credit card application that was approved. After the fees were paid and were deducted from the bank account. A good amount of time has passed, so I contacted the company via email inquiring the status of the arrival of the credit card, I explained that I was leaving for vacation and would like to have had the card before I left. I received an email back stating that it was still in the processing stage and I would get another email or notification when the card was sent. It’s been about a month since the application was approved and I am still having email correspondence with several different people. So I requested that the application fee be canceled and my refund to be issued. I have received two emails asking to verify my full name email address telephone number and last four digits of my Social Security number. I have asked again to have this application canceled and my refund issued to me they keep beating around the bush and they are not doing so I just want my $90 back.

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- Perry, OH, USA • Jun 08, 2026
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I was "approved" for a $300 credit card 4/23/2026. I paid the $95 activation fee and was promised a credit card within 10 days. It is 6/8/2026. I have emailed several times and always told there is a "delay in the credit card shipping" and keep being told there is no eta.

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