Deuyo Reports & Reviews (3)
Victim Location 32205
Total money lost $104
Type of a scam Other
This women's clothing company advertises on Facebook and claims to be located in South Carolina, US. They advertise free and easy returns and exchanges. After purchasing 3 blouses and trying to return two, I learned, they are NOT in the US, they are in Dubai, and they DO NOT offer free returns/exchanges or any returns at all. I followed the return instructions on their website and was told they would refund me $12.00. Then they raised their offer to $28.00. I advised that they claimed to have free returns and they said I could ship the items to them in Dubai and I would pay the shipping. This company is a SCAM. They are advertising heavily on Facebook and they are using several names including DEUYO, RASNEY, ORPARE, EBANEY. I paid $104.00 for 3 blouses that do not fit and are inferior quality and materials and they are NOT made in the US.
Victim Location 53079
Total money lost $200
Type of a scam Online Purchase
I saw this ad on FB for clothing made in South Carolina. Deuyo is the company and Deuyo.com is the website. I did search BBB.org for any issues and none were reported and there was no report. I also looked at the reviews and most were overwhelmingly positive. When I recieved my order, the clothes were extremely poor quality and the fit was not right. I looked at the details to do a return and a contact to customer service through only email was necessary. I noticed that the sku's did not match what was online. After several rounds of asking for return code did I get weird messages... like the following:
1) Sorry for giving you a bad shopping experience. we are willing to offer you US $44 refund as a compensation. can you accept it? You can donate the items.
2) our general warehouse is in Dubai, we can offer US$68 refund, , can you accept it?
3)We’re sorry for that. how about US $88? for our warehouse is in Dubai, the freight back to Dubai is about $45-100 US dollars. you will have to pay the freight yourself.
After the 3rd attempt, I realize that the company is scamming customers. Baiting with a catalogue of very nice clothes and getting switched to fake wanna be clothes. Please warn others of this scam. I lost $200 due to not finding any warning. The website lists a London, England address.
Selling cheap 30$ quality clothes for 120$I bought three dresses from this company for 120$.
The clothes that arrived were not even worth 30$.
The clothes were made from recycled fabric. It is noisy if worn. Cheap plasticky type dress. Very poor quality.
The pictures on the website are photoshopped which I only later realized.
The website says that they ship immediately from stores in US, UK and Canada. This is a lie. The clothes took one month to arrive and they came from China.
I was also charged a BorderEcommerce transaction fee which was no where mentioned during shopping or on the website.
Once received, I disputed it only the website. Whoever is on the other end banned me from posting and reporting my complaint.
So I had to go to the website to contact the service email.
They told me that I have to return the clothes to Dubai at my cost. They also had the guts to tell me that ‘shipping to Dubai is not worth your money’!
This is a scam where they trick you with photoshopped pictures, lie on their website, blackmail the customer by forcing you to keep their cheap quality clothes or pay more money in return shipping.
When I asked them for a local return address they had nothing to say. Just apologized and offered a discount on their cheap products.
Who charges 120$ for 30$ worth of garbage clothes!
Shame on the people who cheat customers this way!
Deuyo associated photos:
Address:47107 Sheikh Zayed Rd - Trade Centre - DIFC - Dubai - United Arab Emirates
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